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Sales Engineer - Enterprise - Fortune 1000 Sales - SE-DAL

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Job TitleSales Engineer - Enterprise - Fortune 1000 Sales
Category Sales

Requisition Code

SE-DAL
Location DALLAS, TX, 75201 US
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

The Opportunity: Rackspace is seeking world class presales Solution Engineers (SEs) to join our Enterprise Technical Sales team. Rackspace SE serve as a technical pre-sales support resource for Rackspace sales teams and customers. SEs utilize their deep technology expertise to help design supportable, scalable technology solutions based on requirements provided by customers or prospects. SEs support Rackspace sales efforts by positioning our unique cloud, hybrid, and dedicated infrastructure solutions against those of our competitors while translating the technical merits of the solution into value for clients.

The technical demands of the SE role at Rackspace are significant. Successful candidates will possess hands-on experience with a broad variety of Enterprise computing infrastructure and cloud computing technologies.

Job Requirements

Must Have:

- 10+ years of customer facing experience in a technical consulting, systems engineer, or presales engineering role.

- A track record of success developing and deploying creative technical solutions to business problems for or within large enterprise organizations.

- Understanding of technology and industry issues that impact business units and IT organizations within large enterprise organizations.

- The ability to adapt communication style to suit audiences ranging from individual engineers and developers to senior management at the VP and C-level.

- Excellent oral and written communication skills.

- Experience designing and deploying computing infrastructure solutions that span a variety of technologies (i.e. storage, networking, compute).

- Comfortable navigating through and extracting detail from the sometimes ambiguous requirements provided by customers and prospects.

- A deep passion for technology and a love of learning new things.

- Comfort operating in a fast paced environment that’s constantly evolving and changing.

- Strong critical thinking and communication skills.

- Bachelor’s degree in an Engineering, Science, Information Technology or Business discipline.

Nice to Have:

- One or more relevant industry recognized certifications: i.e. RHCE/A, MCITP, CCNA, VSP, CISSP, ITIL foundations.

- Hands-on experience with cloud computing (IaaS or PaaS) platforms.

Rackspace (NYSE: RAX) a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 5,000 Rackers employed worldwide dedicated to providing customers our premier hosting services. More about the Rackspace Cloud business unit: Do you want to be part of creating the next generation of computing? Rackspace Cloud is the leading innovator in cloud computing, and we are defined by Fanatical Support—not just for our clients, but for our team. Rackers have the freedom to do great work, and the challenge of using their skill and ambition to drive the future of the Web. Rackspace Cloud provides on-demand scalable website, application, and storage hosting. We enable developers and business decision-makers to avoid the hassles and costs of dedicated hardware while offering the infinite scalability of the Cloud.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

#LI-CC1

#LI-APPLY
Skills
Type of Job(-US Only) exempt

]]>Sun, 19 May 2013 02:59:00 GMThttp://jobs.rackspace.com/job/Dallas-Sales-Engineer-Senior-Advisor-US-Job-TX-75201/2245397/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/Dallas-Sales-Engineer-Senior-Advisor-US-Job-TX-75201/2245397/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Anticipated: Network Security Administrator/Engineer - A-Netsec

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Job TitleAnticipated: Network Security Administrator/Engineer
Category Information Technology

Requisition Code

A-Netsec
Location 1. US-TX-San Antonio-CSTL San Antonio, TX 78218, US
2. US-TX-Austin Austin, TX 78753, US
Education Associate Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

Have you ever compared a 7 layer burrito to the 7 layer OSI model? Do lanes on a highway remind you of equal cost paths? If so, keep reading?

As a Network Security Administrator or Engineer, you are a security fiend who solves the most intricate security puzzles while providing unique solutions to customers. You're talented and hard-working, but you have the urge to continue to grow through training for more certifications and hands-on experience. You'll solve customer issues by utilizing your own creative techniques to ensure Fanatical® troubleshooting and advice, which also means you'll be a key partner in building relationships with customers as you update them of each step along the way. At Rackspace, we don't just want to you think outside of the box, we want you to break it.

We have openings across all shifts in our San Antonio headquarters, as well as our Austin office, and we provide ongoing training in our extensive product line consisting of Cisco, f5, Juniper and Brocade gear.

In a typical day, you will:

- Work with bleeding-edge technology in the cloud computing space
- Teach customers “how to fish” while advising on technical issues
- Collaborate with fellow administrators, engineers and support team members
- As a mid to senior level administrator or Engineer, mentor administrators while still learning and growing as a team member
- Provide Fanatical Support® in all interactions
- Install, configure, update and troubleshoot issues including DNS, VLANs, port connections, trunking, routing, firewalls, Cisco ASA and PIX firewalls (as well as other devices), VPNs and load balancers (including F5)
- Serve as the highest standard level of escalation as an Engineer

Required Qualifications:

- CCNA required ; additional certifications required for Engineers
- Implement, configure/modify, and troubleshoot switches, routers, VLANs, port connections, trunking, VPN configurations, firewalls (Cisco ASA, Cisco PIX and Juniper SRX) and load balancers (Cisco CSS, f5 and Brocade ADX)
- Utilize Intrusion Detection concepts and applications; Preferred platform is Alert Logic
- Recognize, mitigate and troubleshoot DDOS attacks
- Recognize and remediate network issues up to and including the server OS level (Linux or Windows)
- Inherent problem-solver with desire to learn and take on responsibilities
- Excellent written and verbal communication skills with ability to communicate technical issues to non-technical and technical audiences

Rockstar (Preferred) Qualifications:

- Multiple technical certifications including CCNA- Security, CCNP, CISSP, CCSP or CCIE to build excellent knowledge of VPNs, load balancing, firewalls and IPSec
- Bachelor’s degree in networking or engineering (strongly preferred for Engineers)
- Experience working in the cloud computing industry

Job Requirements

Why Here? Why Now?—About Rackspace Hosting

Rackspace Hosting is the service leader in cloud computing and the founder of OpenStack, the leading open source cloud platform. We deliver enterprise-level managed hosting, cloud hosting and e-mail hosting services to businesses of all types and sizes around the world. We serve over 180,000 customers from data centers around the world, and that number continues to grow. Rackspace integrates the industry's best technologies and practices for each customer's specific needs, delivering it as a service via the company's commitment to Fanatical Support®.

For the over 4,500 current Rackers, however, we are much more than a hosting company. Rackspace offers a vibrant company culture filled with compelling work, a supportive team environment and a lot of fun. We are as Fanatical® about serving our clients and one another as we are about building the future of technology.

We compete in the same space as Amazon, Microsoft and Google because the work that Rackers do allows us to lead the race for innovation and quality. Rackers’ opinions, ideas and creativity are pushed to the limit because pushing beyond the boundaries of today’s hosting standards is the only way to be number one. The pressure is on—Are you ready?

But, don’t take it from us—Rackspace’s awards and recognitions include:

- Fortune 100 Best Companies to Work For 2013, 2012, 2011, 2009, 2008
- Glassdoor Employee’s Choice – 50 Best Places to Work 2013, 2012, 2010
- Forbes Top 25 Fastest-Growing Tech Companies 2012, 2011
- Forbes Top 100 Best Small Companies 2010, 2009
- Computer World Best Places to Work in IT 2010
- Business Insider 25 Best Tech Companies to Work For 2011
- Bloomberg Business Week Top 100 Performing Technology Company 2010
- InformationWeek Top Technology Innovators Across America 2010
- Info-Tech Champion in Cloud Infrastructure 2010

Learn more at our website.

Culture
As employees of Rackspace, we are not simply numbers; we are proud Rackers. With that title comes a responsibility that we all feel. It’s a responsibility to embody and live the values that make our organization unique and extraordinary. It’s also a natural responsibility because the values we embrace were created by us. Learn more about our culture on our talent page which features blogs and general information put together by Rackers across the company.

Location

Texas
Many out-of-state candidates ask about life in Texas. First off, people don’t say “y’all” all the time, though it is pretty fun to say. Texas Pride is real but not in a pretentious way, and football is taken seriously—very seriously! The steaks are amazing, and if you like Mexican food, you’ll be in heaven. Yes, you can drive for hours and still be in the same state, but Texas provides a variety of landscape between the northern and southern parts of the state; in Texas, you really can have it all.

San Antonio
Businesses and the economy in San Antonio are continuing to grow, and the overall mood is optimistic and ambitious. If that weren’t enough, the cost of living is very reasonable and well below the national average. San Antonio is home of the River Walk and The Alamo, as well as towns in the Hill Country like Boerne, Fredericksburg and New Braunfels which provide vineyards, history, great shopping and beautiful countryside. Though the most recent Census shows that San Antonio is now the seventh largest city in the US by population, most people here will be quick to tell others that it still feels like a small town due to the geographic size of the city. People can get everything they need within a few miles of home, but they can also head downtown for some big city action.

Austin

The capitol of Texas ranks high on just about every “Best Cities” list, and the reasons abound; Austin features a rare combination of small town charm with big city benefits and is home to truly talented and friendly people. The city is an outdoor-lovers paradise but is just ‘weird’ enough to keep things interesting. Home to The University of Texas at Austin and a thriving high tech business community, our diverse population comes together in a devotion to artistic expression. On any night of the week, music fills the air in this “Live Music Capital of the World” and lends Austin a distinctively soulful atmosphere that Rackers love to call home.

Rackspace Hosting is an Equal Opportunity Employer. We provide equal employment opportunity to all applicants regardless of race, color, religion, sex, national origin, age, disability or genetic information in our candidate selection process.

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of the employee assigned to this job.

-LI-RB1
Skills
Type of Job(-US Only) 0

]]>Thu, 09 May 2013 02:59:00 GMThttp://jobs.rackspace.com/job/San-Antonio-Anticipated-Network-Security-AdministratorEngineer-Job-TX-78201/2540087/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/San-Antonio-Anticipated-Network-Security-AdministratorEngineer-Job-TX-78201/2540087/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Lead IT Auditor - US - 19982

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Job TitleLead IT Auditor - US
Category Internal Audit

Requisition Code

19982
Location US-TX-San Antonio-CSTL San Antonio, TX 78218, US
Education High School
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

PRIMARY RESPONSIBILITY: Responsible for execution of audits, both as a leader and a contributing team member, ensuring the audit work fulfills the purposes and responsibilities established by Internal Audit management, resources are efficiently and effectively engaged, and audit work conforms to the associated professional standards and practices set forth by the Institute of Internal Auditors (IIA) and ISACA.

KNOWLEDGE/SKILLS/ABILITY:

- Strong knowledge of Internal Auditing assurance and advisory services processes, as well as the associated practices and standards.
- Must have capabilities to independently understand and assess risks relevant to business processes and related technologies. In addition, must have capabilities to effectively evaluate controls and best practices and recommend value-based control improvements to senior management in one or more of the following areas:

1. IT Audit Generalist , Skills and abilities include at a minimum: Audits of system applications, program change management, information security, system backup and recovery, data center operations, business continuity management (i.e. business continuity planning and disaster recovery planning), IT governance, technical support, helpdesk operations, systems under development and computer operations.
2. Corporate IT Initiatives , Skills and abilities include at a minimum: Program management principles, project management principles, project management tools, SDLC methodologies (e.g., Scrum, Agile, Waterfall), application controls, IT governance, build vs buy strategies, SaaS strategies, data migration, data conversions, testing strategies and tools, quality assurance and project plan analyses.
3. Data Mining and Analytics , Skills and abilities include at a minimum: Data file structures, database structures, data warehouse, reporting tools (e.g., ACL, SQL, Qlikview), data analyses, scenario analyses, multi-data source extraction and merging, report presentation and documentation.
4. Information Security , Skills and abilities include at a minimum: ID management and provisioning, network security, application security, security compliance (e.g., SOX, SOC1/2, and PCI), security certifications (e.g., ISO27001), threat and vulnerability analyses, Windows and Linux OS security, data and resource security, physical security and general IT infrastructure security.

Take a leadership position in expanding the use of technology by the audit staff. Excellent written and verbal communication skills as well as excellent editing skills. Assist IT Audit management in the preparation of communications to senior management on IT auditing activities. Ability to make appropriate decisions considering the relative costs and benefits of potential actions. Ability to take technical and complex issues and communicate them in a way that is relevant for the respective audience (which may include non-technical individuals). Ability to successfully work and promote inclusiveness in small groups.

JOB COMPLEXITY:

- Reliability and integrity of IT systems. Compliance with policies, plans, standards, laws, and regulations that could have significant impact on IT or operations.
- Measures taken to safeguard IT assets, including tests of existence and ownership as appropriate.
- Coordinate activities, to the extent possible, with the public accountants to enhance audit efficiency.
- May require attendance at IT steering committee meetings.
- Exercise discretion in the review of records to ensure confidentiality of all matters that come to attention. Ability to travel domestically and internationally.

Job Requirements

EXPERIENCE/EDUCATION:

- Bachelor,s degree or equivalent in information systems, accounting or related technology field.
- CISA or CIA certification; CISM, CISSP or CGEIT is advantageous, but not essential.
- 5-7 years of related IT and/or IT Audit experience and leadership experience.

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 5,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.
Skills
Type of Job(-US Only) 0

]]>Sat, 04 May 2013 03:00:00 GMThttp://jobs.rackspace.com/job/San-Antonio-Lead-IT-Auditor-US-Job-TX-78201/2468713/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/San-Antonio-Lead-IT-Auditor-US-Job-TX-78201/2468713/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Software Security Developer II - 16458

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Job TitleSoftware Security Developer II
Category Software Development

Requisition Code

16458
Location US-TX-San Antonio-CSTL San Antonio, TX 78218, US
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

Do you enjoy working in a fast pace environment where your feedback and expertise on security is taken seriously? Do you get excited when given the opportunity to conduct security testing? Do you like working with diverse teams with different technical backgrounds? If this sounds like you then continue to read on.

We are looking for a Product Software Security Developer who enjoys working with the best and brightest developers here at Rackspace. You will be on the front line working with developers as new technology is being developed and deployed. As part of the product security team you will conduct vulnerability assessments on new and current web applications throughout the software development lifecycle. Additionally, you will get the opportunity to provide ‘real world’ mitigation efforts by working closely with the development and QE teams.

Rackspace Video:

http://www.youtube.com/watch?v=J4b0UlAZcH4

San Antonio Videos:

http://rackertalent.com/videos/having-fun-in-san-antonio/

http://rackertalent.com/videos/moving-to-san-antonio/

Message from the hiring manager:

http://www.youtube.com/watch?v=yZ2sz7crxx8&feature=youtu.be

In this role you will:

· Work with cutting edge technology in the Cloud environment

· Conduct vulnerability assessments (web app, penetration testing, code reviews, and host base vulnerability assessments) on web applications in development and existing environments

· Create and maintain security reporting documentation to help ID security concerns, trends, resolution velocities, classify security issues, maintain security reporting logs, and maintain security wiki site

· Experience with Risk Management assessments

· Work closely with the development team and embed security during the entire development lifecycle for assigned products

· Work closely with the Quality Engineering team to develop test cases and test libraries with security as a focus

· Create new or revised security measures and document the requirements into technical solutions

Job Requirements

Must Have’s:

· 1+ years experience conducting security testing (i.e. web-based, penetration testing, and host base vulnerability assessments

· 1+ years development experience in Javascript and Python

· Excellent written and verbal communication skills with ability to communicate technical issues to nontechnical and technical audiences in written format

· Experience in Excel with understanding of statical analysis

· Demonstrate ability in discovering vulnerabilities such as XSS, XSRF, SQL injection, cookie manipulation, SSL, VPN, DMZ, encryption, and more

· Understanding of encryption standards and protocols

· Ability to perform code reviews and communicate analysis to technical and non-technical teams in written and oral formats

· Understanding of authentication methodologies and protocols

· Knowledge in MySql or Oracle

· Understanding of network and web protocols (http, ipsec, tcp/ip, etc)

· Understanding of critical protocols (IPSEC, AES, GRE, IKE, MD5, SHA, 3DES)

· Understanding of network security architecture, including the application of Defense-In-Depth principles

· Ability to work in a team environment, triage issues, and prioritize tasks

· Strong problem solving, interpersonal, and time management skills

· Bachelors degree in Computer Science, Computer Engineering, closely related field, or work experience

Nice to Have’s:

· Project Management Experience

· Technical writing

· Knowledge of node.js

· Technical certifications (i.e., CISSP)

· Understanding of OWASP security concepts

· Experience working in the cloud computing industry

· Development experience in PHP and Ruby

· Experience in deploying the Security Development LifeCycle

· Agile project mythology experience

Why Here? Why Now?

About Rackspace Hosting

Rackspace Hosting is the service leader in cloud computing, and the founder of OpenStack, an open source cloud platform. However, for our employees (we call them “Rackers”) we are much more than a hosting company. Rackspace offers a vibrant company culture filled with compelling work and fun. We are as Fanatical about serving our clients as we are about building the future of technology.

But, don’t take it from us?

- Fortune 100 Best Companies to Work For 2008, 2009, 2011
- Forbes Top 100 Best Small Companies 2010
- Computer World’s Best Places to Work in IT 2010
- Bloomberg Business Week Top 100 Performing Technology Company 2010
- InformationWeek Top Technology Innovators Across America 2010
- Info-Tech Champion in Cloud Infrastructure 2010

Learn more at www.rackspace.com!

Culture

As employees of Rackspace, we are not simply a number? we are Rackers. With that title comes a responsibility that we all feel. It’s a responsibility to embody and live the values that make our organization unique and special. It’s also a natural responsibility because the values we embrace were created by us in the first place. Learn more about our culture at rackertalent.com.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

#LI-LM2
Skills
Type of Job(-US Only) 0

]]>Mon, 20 May 2013 02:59:00 GMThttp://jobs.rackspace.com/job/San-Antonio-Software-Security-Developer-II-Job-TX-78201/1932385/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/San-Antonio-Software-Security-Developer-II-Job-TX-78201/1932385/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Software Security Developer in Test II - US - 19277

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Job TitleSoftware Security Developer in Test II - US
Category Quality Assurance

Requisition Code

19277
Location US-TX-San Antonio-CSTL San Antonio, TX 78218, US
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

We are seeking a Software Security Developer II/III to asses or consult on the design of application architectures to provide application security recommendations to business units, including web application firewalls, application authentication, application load-balancing, application optimization, and data leakage prevention.

Responsibilities:

, Verify that application/system security posture is implemented as stated, document deviations, and determine required actions to correct those deviations
, Recommend new or revised security measures based on the results of security reviews
, Provide an accurate technical evaluation of the application, system, or network, documenting the security posture, capabilities, and vulnerabilities
, Consults with developers to gather and evaluate security requirements and translates these requirements into technical solutions.
, Collaborate with system developers/engineers to implement appropriate security design solutions during the development lifecycle
, Plan and conduct security vulnerability reviews for initial installation of applications, systems, and networks
, Develop/update security policies/requirements that meet the security objectives (confidentiality, integrity, and availability) for assigned products
, Incorporate vulnerability solutions into application/system designs (e.g., Applications Vulnerability Alerts)
, Perform security reviews and identify security gaps in security architecture
, Perform threat and vulnerability analysis whenever an application or system is being designed or undergoes a major infrastructure design change
, Perform SDL activities (threat modeling, source code reviews, infrastructure testing, and application testing) through the entire Software Development Lifecycle
, Use the Security Development Lifecycle (SDL) and Vulnerability Management practices to support all product security initiatives

The ideal candidate will have the following:

, Experience with web application security assessments, penetration testing, and host-based vulnerability assessments
, Experience with application security concepts (e.g. OWASP)
, Experience with discovering vulnerabilities such as XSS, XSRF, SQL Injection, Session Manipulation, application and network environment hardening
, Strong understanding of application security issues, especially web-based applications and web services (REST/SOAP)
, Development experience in Python, Rudy Rails, Java, Javascript, PHP, or other languages
, Ability to perform source code reviews and communicate analysis to technical and non-technical teams
, Knowledge of encryption standards and protocols
, Experience with authentication methodologies and protocols
, Knowledge of network and web protocols (http, ipsec, tcp/ip, etc)
, Database knowledge in MySQL or Oracle strongly preferred
, Knowledge of methods for evaluating, implementing, and disseminating security tools and procedures
, Knowledge of network security architecture, including the application of Defense-In-Depth principles
, Knowledge of system design tools, methods, and techniques, including automated systems analysis and design tools
, Skill in determining how a security system should work and how changes in conditions, operations, or the environment will affect these outcomes
, Knowledge of security principles and methods and how they apply to a Cloud environment
, Knowledge of critical protocols and cryptography (e.g., IPSEC, AES, GRE, IKE, MD5, SHA, 3DES)
, Ability to identify systemic security issues based on the analysis of vulnerability and configuration data
, Knowledge of network access and authorization (e.g., public key infrastructure)
, Knowledge of network design processes, to include understanding of security objectives, operational objectives, and tradeoffs
, Experience in software development or engineering
, 7+ years in systems testing and evaluation methods, software development, software engineering, dev/ops, system administration, security consulting or a combination of these.
, Bachelor,s degree in Computer Science, Computer Engineering, or closely related field.
, CISSP and/or CISM preferred.

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 4,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

Job Requirements

#LI-LM2
Skills
Type of Job(-US Only) 0

]]>Sun, 19 May 2013 02:59:00 GMThttp://jobs.rackspace.com/job/San-Antonio-Software-Security-Developer-in-Test-II-US-Job-TX-78201/2392540/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/San-Antonio-Software-Security-Developer-in-Test-II-US-Job-TX-78201/2392540/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Sales Engineer - Enterprise-Fortune 1000 Sales - SE-NYC

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Job TitleSales Engineer - Enterprise-Fortune 1000 Sales
Category Sales

Requisition Code

SE-NYC
Location NEW YORK CITY, NY, 10001 US
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

The Opportunity: Rackspace is seeking world class presales Solution Engineers (SEs) to join our Enterprise Technical Sales team. Rackspace SE serve as a technical pre-sales support resource for Rackspace sales teams and customers. SEs utilize their deep technology expertise to help design supportable, scalable technology solutions based on requirements provided by customers or prospects. SEs support Rackspace sales efforts by positioning our unique cloud, hybrid, and dedicated infrastructure solutions against those of our competitors while translating the technical merits of the solution into value for clients.

The technical demands of the SE role at Rackspace are significant. Successful candidates will possess hands-on experience with a broad variety of Enterprise computing infrastructure and cloud computing technologies.

Job Requirements

Must Have:

- 10+ years of customer facing experience in a technical consulting, systems engineer, or presales engineering role.

- A track record of success developing and deploying creative technical solutions to business problems for or within large enterprise organizations.

- Understanding of technology and industry issues that impact business units and IT organizations within large enterprise organizations.

- The ability to adapt communication style to suit audiences ranging from individual engineers and developers to senior management at the VP and C-level.

- Excellent oral and written communication skills.

- Experience designing and deploying computing infrastructure solutions that span a variety of technologies (i.e. storage, networking, compute).

- Comfortable navigating through and extracting detail from the sometimes ambiguous requirements provided by customers and prospects.

- A deep passion for technology and a love of learning new things.

- Comfort operating in a fast paced environment that’s constantly evolving and changing.

- Strong critical thinking and communication skills.

- Bachelor’s degree in an Engineering, Science, Information Technology or Business discipline.

Nice to Have:

- One or more relevant industry recognized certifications: i.e. RHCE/A, MCITP, CCNA, VSP, CISSP, ITIL foundations.

- Hands-on experience with cloud computing (IaaS or PaaS) platforms.

Rackspace (NYSE: RAX) a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 5,000 Rackers employed worldwide dedicated to providing customers our premier hosting services. More about the Rackspace Cloud business unit: Do you want to be part of creating the next generation of computing? Rackspace Cloud is the leading innovator in cloud computing, and we are defined by Fanatical Support—not just for our clients, but for our team. Rackers have the freedom to do great work, and the challenge of using their skill and ambition to drive the future of the Web. Rackspace Cloud provides on-demand scalable website, application, and storage hosting. We enable developers and business decision-makers to avoid the hassles and costs of dedicated hardware while offering the infinite scalability of the Cloud.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

#LI-CC1

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Skills
Type of Job(-US Only) exempt

]]>Sun, 19 May 2013 02:59:00 GMThttp://jobs.rackspace.com/job/New-York-City-Sales-Engineer-Senior-Advisor-US-Job-NY-10001/2245393/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/New-York-City-Sales-Engineer-Senior-Advisor-US-Job-NY-10001/2245393/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Sales Engineer - Senior Advisor - US - SE-SoCAL

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Job TitleSales Engineer - Senior Advisor - US
Category Sales

Requisition Code

SE-SoCAL
Location SAN DIEGO, CA, 92101 US
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

The Opportunity: Rackspace is seeking world class presales Solution Engineers (SEs) to join our Enterprise Technical Sales team. Rackspace SE serve as a technical pre-sales support resource for Rackspace sales teams and customers. SEs utilize their deep technology expertise to help design supportable, scalable technology solutions based on requirements provided by customers or prospects. SEs support Rackspace sales efforts by positioning our unique cloud, hybrid, and dedicated infrastructure solutions against those of our competitors while translating the technical merits of the solution into value for clients.

The technical demands of the SE role at Rackspace are significant. Successful candidates will possess hands-on experience with a broad variety of Enterprise computing infrastructure and cloud computing technologies.

Job Requirements

Must Have:

- 10+ years of customer facing experience in a technical consulting, systems engineer, or presales engineering role.

- A track record of success developing and deploying creative technical solutions to business problems for or within large enterprise organizations.

- Understanding of technology and industry issues that impact business units and IT organizations within large enterprise organizations.

- The ability to adapt communication style to suit audiences ranging from individual engineers and developers to senior management at the VP and C-level.

- Excellent oral and written communication skills.

- Experience designing and deploying computing infrastructure solutions that span a variety of technologies (i.e. storage, networking, compute).

- Comfortable navigating through and extracting detail from the sometimes ambiguous requirements provided by customers and prospects.

- A deep passion for technology and a love of learning new things.

- Comfort operating in a fast paced environment that’s constantly evolving and changing.

- Strong critical thinking and communication skills.

- Bachelor’s degree in an Engineering, Science, Information Technology or Business discipline.

Nice to Have:

- One or more relevant industry recognized certifications: i.e. RHCE/A, MCITP, CCNA, VSP, CISSP, ITIL foundations.

- Hands-on experience with cloud computing (IaaS or PaaS) platforms.

Rackspace (NYSE: RAX) a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 4,600 Rackers employed worldwide dedicated to providing customers our premier hosting services. More about the Rackspace Cloud business unit: Do you want to be part of creating the next generation of computing? Rackspace Cloud is the leading innovator in cloud computing, and we are defined by Fanatical Support—not just for our clients, but for our team. Rackers have the freedom to do great work, and the challenge of using their skill and ambition to drive the future of the Web. Rackspace Cloud provides on-demand scalable website, application, and storage hosting. We enable developers and business decision-makers to avoid the hassles and costs of dedicated hardware while offering the infinite scalability of the Cloud.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

#LI-CC1

#LI-APPLY
Skills
Type of Job(-US Only) exempt

]]>Sun, 19 May 2013 02:59:00 GMThttp://jobs.rackspace.com/job/San-Diego-Sales-Engineer-Senior-Advisor-US-Job-CA-92101/2245396/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/San-Diego-Sales-Engineer-Senior-Advisor-US-Job-CA-92101/2245396/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Sales Engineer - Enterprise - Anticipated.4

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Job TitleSales Engineer - Enterprise
Category Sales

Requisition Code

Anticipated.4
Location 1. CHICAGO, IL, 60601 US
2. US-Work from Home San Antonio, TX 78218, US
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

The Opportunity: Rackspace is seeking world class presales Solution Engineers (SEs) to join our Enterprise Technical Sales team. Rackspace SE serve as a technical pre-sales support resource for Rackspace sales teams and customers. SEs utilize their deep technology expertise to help design supportable, scalable technology solutions based on requirements provided by customers or prospects. SEs support Rackspace sales efforts by positioning our unique cloud, hybrid, and dedicated infrastructure solutions against those of our competitors while translating the technical merits of the solution into value for clients.

The technical demands of the SE role at Rackspace are significant. Successful candidates will possess hands-on experience with a broad variety of Enterprise computing infrastructure and cloud computing technologies.

Job Requirements

Must Have:

- 10+ years of customer facing experience in a technical consulting, systems engineer, or presales engineering role.

- A track record of success developing and deploying creative technical solutions to business problems for or within large enterprise organizations.

- Understanding of technology and industry issues that impact business units and IT organizations within large enterprise organizations.

- The ability to adapt communication style to suit audiences ranging from individual engineers and developers to senior management at the VP and C-level.

- Excellent oral and written communication skills.

- Experience designing and deploying computing infrastructure solutions that span a variety of technologies (i.e. storage, networking, compute).

- Comfortable navigating through and extracting detail from the sometimes ambiguous requirements provided by customers and prospects.

- A deep passion for technology and a love of learning new things.

- Comfort operating in a fast paced environment that’s constantly evolving and changing.

- Strong critical thinking and communication skills.

- Bachelor’s degree in an Engineering, Science, Information Technology or Business discipline.

Nice to Have:

- One or more relevant industry recognized certifications: i.e. RHCE/A, MCITP, CCNA, VSP, CISSP, ITIL foundations.

- Hands-on experience with cloud computing (IaaS or PaaS) platforms.

Rackspace (NYSE: RAX) a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 5,000 Rackers employed worldwide dedicated to providing customers our premier hosting services. More about the Rackspace Cloud business unit: Do you want to be part of creating the next generation of computing? Rackspace Cloud is the leading innovator in cloud computing, and we are defined by Fanatical Support—not just for our clients, but for our team. Rackers have the freedom to do great work, and the challenge of using their skill and ambition to drive the future of the Web. Rackspace Cloud provides on-demand scalable website, application, and storage hosting. We enable developers and business decision-makers to avoid the hassles and costs of dedicated hardware while offering the infinite scalability of the Cloud.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

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#LI-APPLY
Skills
Type of Job(-US Only) exempt

]]>Thu, 09 May 2013 02:59:00 GMThttp://jobs.rackspace.com/job/Chicago-Sales-Engineer-Enterprise-Job-IL-60290/2476396/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/Chicago-Sales-Engineer-Enterprise-Job-IL-60290/2476396/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Sales Engineer - Enterprise - Anticipated.3

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Job TitleSales Engineer - Enterprise
Category Sales

Requisition Code

Anticipated.3
Location US-CA-San Francisco San Francisco, CA 94107, US
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

We are rapidly growing in the Enterprise space and are looking for field based Senior Sales Engineers who will provide engineering input to the new business & current customer teams to ensure they provide solutions that suit the defined technical, service and budgetary requirements. Assist the Enterprise Field Sales Executives and Strategic Account Executives in qualifying and addressing both prospect and customer technical requirements.

Responsibilities:

- Exemplifies mastery of all areas of IT service management and business operations.
- Works to customize highly complex configurations and associate services working with sales personnel in response to customer needs with minimal to no supervision.
- Present advanced technical concepts in a clear manner to customers through demonstrations, technical review, and proposal presentations.
- Collaborates with sales teams and peers to determine best product and services fit accomplished via conference calls, site visits, and email correspondence.
- Provides training and mentoring to sales representatives and other engineers during initial peer onboarding.
- Works with operational staff as it relates to initiatives that affect the Sales Engineering Team.
- Interfaces with internal teams by working with new product initiatives to ensure completeness and relevance to customer requirements.
- Participation in after-hours customer escalations as needed.
- Representation at conferences, industry, and marketing events as needed.
- Moderate travel will be required.
- Provides FANATICAL support by listening to the customer first, establishing strong relationships with both customers and sales teams, demonstrating technical credibility, and making the transformation to a Rackspace cloud/managed solution as seamless as possible.

Job Requirements

- A minimum of 10-12 years of system administration, technical support and/or technical pre-sales experience required.
- BSCS/BSEE or equivalent work experience is required.
- Any relevant industry training and/or certifications including but not limited to virtualization (e.g. VMware, Citrix, Xen), operating systems (e.g. Microsoft, Linux), server and storage platforms (e.g. NetApp, EMC, Dell) and network devices (e.g. F5, Cisco, Brocade) is preferred.
- Applied understanding of enterprise servers, appliances, and related subsystems such as x86 architectures, compute power, memory, I/O, and disk.
- Mastery of networking protocols, standards, and hardware such as IPv4, IPv6, TCP/IP, HTTP, DHCP, DNS, SNMP, SMTP, 1/10Gb Ethernet, FCoE, iSCSI, load balancers, firewalls, log management, IDS, and proxies.
- Experience with relational databases and applications (e.g. Exchange, Oracle, MS SQL, MySQL, SharePoint).
- Mastery of front end web technologies related to eCommerce, rich media, content management as well as web development platforms including J2EE, Java servlets, JavaScript, XML/XSLT/XHTML/HTML, ASP, C#, CGI, Ajax, Python, Perl, Microsoft .NET, shell scripting, and web services.
- Strong knowledge of content delivery and WAN acceleration technologies and techniques.
- Practical understanding of compliance measures such as PCI, FISMA, SOX, and HIPAA.
- Familiarity with security (e.g. CISSP, GSEC) and process (e.g. PMP, ITIL).
- Expert working experience with various storage protocol technologies, vendors, and principles such as disaster recovery, high availability, replication, optimization, snapshots, backups, etc.
- Able to demonstrate strong analytical capabilities and technical knowledge by providing innovative yet supportable solutions.
- Excellent written and presentation communication skills with the capacity to articulate complex technical topics to varying customer audiences (administrators to executives).
- Strong attention to detail with the ability to effectively manage multiple opportunities.
- Ability to deal with ambiguity by making the appropriate decisions considering the relative costs and benefits of potential actions.
- Proficiency to successfully work and promote inclusiveness in small groups with strong follow through techniques.
- Strong consultative selling acumen with demonstrated success in prior roles.

Rackspace (NYSE: RAX) a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 4,600 Rackers employed worldwide dedicated to providing customers our premier hosting services. More about the Rackspace Cloud business unit: Do you want to be part of creating the next generation of computing? Rackspace Cloud is the leading innovator in cloud computing, and we are defined by Fanatical Support—not just for our clients, but for our team. Rackers have the freedom to do great work, and the challenge of using their skill and ambition to drive the future of the Web. Rackspace Cloud provides on-demand scalable website, application, and storage hosting. We enable developers and business decision-makers to avoid the hassles and costs of dedicated hardware while offering the infinite scalability of the Cloud.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

#LI-CC1

#LI-APPLY
Skills
Type of Job(-US Only) exempt

]]>Thu, 09 May 2013 02:59:00 GMThttp://jobs.rackspace.com/job/San-Francisco-Sales-Engineer-Enterprise-Job-CA-94101/2476394/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/San-Francisco-Sales-Engineer-Enterprise-Job-CA-94101/2476394/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS