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Network Operations Manager II - 19288

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Job TitleNetwork Operations Manager II
Category Information Technology

Requisition Code

19288
Location US-VA-Ashburn Ashburn, VA 20147, US
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

Rackspace's Network Operations team consists of diverse, upbeat, creative, team-oriented Engineers who are responsible for monitoring, managing, and troubleshooting one of the most challenging networks around. The Network Operations Manager position will be based in our Network Operations Center in Ashburn, VA.

Key Responsibilities:

, Lead a team in support of the urgent response and resolution of problems, monitoring and maintain uptime, reliability and performance of Data Center networks, and providing internal and external customer service
, Provides technical support to various users, departments and providers with regards to the LAN/WAN
, Serve in a supervisory role and be responsible for operational decisions
, Motivating and mentoring Rackers, creating personal development plans, and creating a world class team
, Reporting and escalation of incidents, impact and resolution

Key Accountabilities

, 100% uptime on network availability
, Ensure adequate coverage is maintained on site by managing the team,s holiday and training plans and ensuring the team scales with the business
, Incidents are detected and resolved in a timely manner
, A focus on continuous improvement of operational policies, practices and tools
, Team performance and precision of highly critical functions that keep the networks up and running
, Regular face to face meetings are held with all the Network Operations team members to make sure personal development plans exists and are followed and to provide guidance and advice on performance and personal development/career advance

PERSON SPECIFICATION:

, Intermediate knowledge of operations, engineering, configuration, maintenance and upgrade of the local area network (LAN) and/or wide area network (WAN).
, Intermediate knowledge of Cisco hardware and IOS.
, Intermediate knowledge of servers, switches, routers, and various network services.
, Advanced knowledge of network operations.
, Exceptional leadership and communication skills.
, Ability to make appropriate decisions considering the relative costs and benefits of potential actions.
, Ability to apply varying leadership skills and traits that create solutions and results to unexpected situations.
, Ability to successfully work and promote inclusiveness in small groups.
, Ability to provide FANATICAL support.
, Ability to work shift work.

Job Requirements

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 4,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

#LI-LM1
Skills
Type of Job(-US Only) 0

]]>Sat, 18 May 2013 05:31:00 GMThttp://jobs.rackspace.com/job/Ashburn-Network-Operations-Manager-II-US-Job-VA-20146/2388259/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/Ashburn-Network-Operations-Manager-II-US-Job-VA-20146/2388259/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Inventory Control Specialist I - US - 18811

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Job TitleInventory Control Specialist I - US
Category Data Center Operations & Engineering

Requisition Code

18811
Location US-VA-Herndon Herndon, VA 20170, US
Education High School
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

The Inventory Controller will ensure the security and accountability of inventory through transaction documentation, process and procedure verification, and system review.

Responsibilities:

- Conduct physical inventories and leads cycle counts.
- Analyze and, when able, corrects cycle count discrepancies.
- Audit incoming and outgoing shipments to assure quality and accuracy.
- Compiles and documents all transactions for data entry

The ideal candidate will have:

- Basic knowledge of ensuring security and accountability of inventory through transaction documentation, process and procedure verification, and system review.
- Basic knowledge of conducting physical inventories and leads cycle counts.
- Basic knowledge of production control activities and procedures.
- Basic planning, time management, communications, decision-making, presentation, human relations, and organization skills.
- High School diploma
- At least 1 year of experience

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 4,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

#LI-LM1

Job Requirements
Skills
Type of Job(-US Only) 0

]]>Sat, 18 May 2013 05:31:00 GMThttp://jobs.rackspace.com/job/Herndon-Inventory-Control-Specialist-I-US-Job-VA-20170/2302828/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/Herndon-Inventory-Control-Specialist-I-US-Job-VA-20170/2302828/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Software Security Developer in Test III - US - 19006

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Job TitleSoftware Security Developer in Test III - US
Category Quality Assurance

Requisition Code

19006
Location US-TX-San Antonio-CSTL San Antonio, TX 78218, US
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

We are looking for a Software Developer in Test who will be working with integration software for large-scale cloud-based services.

When you find a bug in a software project does everything else become unimportant until it gets fixed? Does it bother you to no end when you hear that features are being manually tested? Do you love to have a deep understanding of the code you are testing so that you can make your automated test suite more robust? Software Developer in Test at Rackspace is the right position for you.

As a Software Developer in Test at Rackspace you are given the challenge of expanding the testing infrastructure for our common toolkit SDK. At Rackspace, we pride ourselves in providing a great work environment with flexible hours, talented team members, and cutting edge technology. For this role, you will be working side-by-side with other software developers, testing web applications and ensuring our user interfaces live up to our Fanatical Support standards. Passion for software and passion for testing is a must.

More about the Rackspace Cloud business unit:

Do you want to be part of creating the next generation of computing? Rackspace Cloud is the leading innovator in cloud computing, and we are defined by Fanatical Support,not just for our clients, but for our team. Rackers have the freedom to do great work, and the challenge of using their skill and ambition to drive the future of the Web. Rackspace Cloud provides on-demand scalable website, application, and storage hosting. We enable developers and business decision-makers to avoid the hassles and costs of dedicated hardware while offering the infinite scalability of the Cloud.

Responsibilities:

- Coding test automation software, primarily written in Python and Java
- Designing and implementing testing infrastructure as well as test cases and test strategies
- Following Scrum methodology, working directly alongside software developers, development operations and product owners

Job Requirements

Must Have:

- 4+ years of experience in Software Development, Software Testing & Test Engineering.
- 2-4 years of direct programming experience in one or more of Java, Python, Ruby, or C#
- Strong programming, debugging, and problem solving skills
- Ability to quickly learn new languages and development concepts if not already known.
- Ability to work independently, triage issues, and prioritize tasks
- Strong understanding of the Testing process.
- Excellent written and verbal communication, problem solving, interpersonal, and time management skills
- Familiarity with Continuous Integration concepts

Nice to have:

- Familiarity with advanced software/testing methodologies
- Experience with Agile Methodologies (Scrum, XP, Lean, Kanban, etc.)
- Familiarity with Performance Testing
- Experience with Continuous Deployment concepts.

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support'. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 4,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

#LI-LM2

Job Requirements
Skills
Type of Job(-US Only) 0

]]>Fri, 17 May 2013 02:59:00 GMThttp://jobs.rackspace.com/job/San-Antonio-Software-Security-Developer-in-Test-III-US-Job-TX-78201/2371761/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/San-Antonio-Software-Security-Developer-in-Test-III-US-Job-TX-78201/2371761/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Software Developer - Test I - US - 19005

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Job TitleSoftware Developer - Test I - US
Category Quality Assurance

Requisition Code

19005
Location US-TX-San Antonio-CSTL San Antonio, TX 78218, US
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

We are looking for a Software Developer in Test who will be working with integration software for large-scale cloud-based services.

When you find a bug in a software project does everything else become unimportant until it gets fixed? Does it bother you to no end when you hear that features are being manually tested? Do you love to have a deep understanding of the code you are testing so that you can make your automated test suite more robust? Software Developer in Test at Rackspace is the right position for you.

As a Software Developer in Test at Rackspace you are given the challenge of expanding the testing infrastructure for our common toolkit SDK. At Rackspace, we pride ourselves in providing a great work environment with flexible hours, talented team members, and cutting edge technology. For this role, you will be working side-by-side with other software developers, testing web applications and ensuring our user interfaces live up to our Fanatical Support standards. Passion for software and passion for testing is a must.

More about the Rackspace Cloud business unit:

Do you want to be part of creating the next generation of computing? Rackspace Cloud is the leading innovator in cloud computing, and we are defined by Fanatical Support,not just for our clients, but for our team. Rackers have the freedom to do great work, and the challenge of using their skill and ambition to drive the future of the Web. Rackspace Cloud provides on-demand scalable website, application, and storage hosting. We enable developers and business decision-makers to avoid the hassles and costs of dedicated hardware while offering the infinite scalability of the Cloud.

Responsibilities:

- Coding test automation software, primarily written in Python and Java
- Designing and implementing testing infrastructure as well as test cases and test strategies
- Following Scrum methodology, working directly alongside software developers, development operations and product owners

Job Requirements

Must Have:

- 4+ years of experience in Software Development, Software Testing & Test Engineering.
- 2-4 years of direct programming experience in one or more of Java, Python, Ruby, or C#
- Strong programming, debugging, and problem solving skills
- Ability to quickly learn new languages and development concepts if not already known.
- Ability to work independently, triage issues, and prioritize tasks
- Strong understanding of the Testing process.
- Excellent written and verbal communication, problem solving, interpersonal, and time management skills
- Familiarity with Continuous Integration concepts

Nice to have:

- Familiarity with advanced software/testing methodologies
- Experience with Agile Methodologies (Scrum, XP, Lean, Kanban, etc.)
- Familiarity with Performance Testing
- Experience with Continuous Deployment concepts.

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support'. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 4,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

#LI-LM2

Job Requirements
Skills
Type of Job(-US Only) 0

]]>Fri, 17 May 2013 02:59:00 GMThttp://jobs.rackspace.com/job/San-Antonio-Software-Developer-Test-II-US-Job-TX-78201/2371763/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/San-Antonio-Software-Developer-Test-II-US-Job-TX-78201/2371763/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Software Developer in Test- IV Compute - 19634

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Job TitleSoftware Developer in Test- IV Compute
Category Software Development

Requisition Code

19634
Location US-TX-San Antonio-CSTL San Antonio, TX 78218, US
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

We are looking for a Software Developer in Test who will be working with integration software for large-scale cloud-based services.

When you find a bug in a software project does everything else become unimportant until it gets fixed? Does it bother you to no end when you hear that features are being manually tested? Do you love to have a deep understanding of the code you are testing so that you can make your automated test suite more robust? Software Developer in Test at Rackspace is the right position for you.

As a Software Developer in Test at Rackspace you are given the challenge of expanding the testing infrastructure for our common toolkit SDK. At Rackspace, we pride ourselves in providing a great work environment with flexible hours, talented team members, and cutting edge technology. For this role, you will be working side-by-side with other software developers, testing web applications and ensuring our user interfaces live up to our Fanatical Support standards. Passion for software and passion for testing is a must.

More about the Rackspace Cloud business unit:

Do you want to be part of creating the next generation of computing? Rackspace Cloud is the leading innovator in cloud computing, and we are defined by Fanatical Support,not just for our clients, but for our team. Rackers have the freedom to do great work, and the challenge of using their skill and ambition to drive the future of the Web. Rackspace Cloud provides on-demand scalable website, application, and storage hosting. We enable developers and business decision-makers to avoid the hassles and costs of dedicated hardware while offering the infinite scalability of the Cloud.

Responsibilities:

- Coding test automation software, primarily written in Python and Java
- Designing and implementing testing infrastructure as well as test cases and test strategies
- Following Scrum methodology, working directly alongside software developers, development operations and product owners

Job Requirements

Must Have:

- 4+ years of experience in Software Development, Software Testing & Test Engineering.
- 2-4 years of direct programming experience in one or more of Java, Python, Ruby, or C#
- Strong programming, debugging, and problem solving skills
- Ability to quickly learn new languages and development concepts if not already known.
- Ability to work independently, triage issues, and prioritize tasks
- Strong understanding of the Testing process.
- Excellent written and verbal communication, problem solving, interpersonal, and time management skills
- Familiarity with Continuous Integration concepts

Nice to have:

- Familiarity with advanced software/testing methodologies
- Experience with Agile Methodologies (Scrum, XP, Lean, Kanban, etc.)
- Familiarity with Performance Testing
- Experience with Continuous Deployment concepts.

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support'. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 4,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

#LI-LM2

Job Requirements
Skills
Type of Job(-US Only) 0

]]>Wed, 01 May 2013 03:00:00 GMThttp://jobs.rackspace.com/job/San-Antonio-Software-Security-Developer-in-Test-Job-TX-78201/2461945/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/San-Antonio-Software-Security-Developer-in-Test-Job-TX-78201/2461945/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Datacenter Operations Technician I - 20071

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Job TitleDatacenter Operations Technician I
Category Information Technology

Requisition Code

20071
Location US-TX-Grapevine Grapevine, TX 76051, US
Education High School
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

PRIMARY RESPONSIBILITY: Responsible for maintaining the data center environment and ensuring all customer server environments are secure, operational, and highly available through continuous proactive monitoring, customer support, and scheduled maintenance preparation.

JOB COMPLEXITY:

- Builds, upgrades, configures, provisions and installs servers from scratch spanning several different platforms and configurations.
- Performs basic monitoring, troubleshooting and repair of all aspects of servers, operating systems and hardware.
- Responds to customer impacting events. Upgrades and downgrades servers. Removes hardware from server environments.
- Monitors all Electrical, Mechanical and Emergency Generator systems and reports issues as appropriate.
- Performs routine maintenance activities on customer server environments.
- Assists in the planning of server environments.

Job Requirements

KNOWLEDGE/SKILLS/ABILITY:

- Basic knowledge of x86-based hardware components including the ability to build a fully functioning system.
- Clear understanding of storage principles including troubleshooting RAID technology and operating system disk management.
- Ability to perform basic recovery procedures utilizing operating system boot loaders.
- Basic knowledge of server operating systems to include Microsoft Windows, Redhat Linux and Ubuntu Linux as well as an understanding of VMware ESX server.
- Command line knowledge for both Microsoft and Linux preferred.
- Basic understanding of file systems and the ability to perform basic data recovery.
- Basic knowledge of network protocols, principles and concepts including the ability to troubleshoot local connectivity issues.
- Ability to perform basic configuration and troubleshooting of SSH and Microsoft Terminal Services. A
- bility to follow defined operational standards, understand data center critical infrastructure, and understand server operating systems.
- Strong communication and grammatical skills as well as professional phone etiquette.
- Ability to type with proficiency and accuracy.
- Self-driven with the ability to successfully work and promote inclusiveness in small groups.
- Must exhibit a FANATICAL customer service attitude.

EXPERIENCE/EDUCATION:

- HS diploma or GED required, Associate’s or Bachelor’s degree in a related field preferred.
- Minimum 1 year of relevant experience and the ability to show familiarity with building, repairing or upgrading hardware components required.
- Demonstrated ability to prioritize work in a fast paced, high pressure environment required.
- Proficient with productivity software including, but not limited to, Microsoft Office and Open Office as well as email client software including the creation of rules and folder organization. 6 months experience in a customer service oriented position preferred.
- Industry recognized certifications including CompTIA, Microsoft, Redhat and/or Cisco preferred.
- Demonstrated ability to consistently provide FANATICAL support.

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 4,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.
#LI-LM1
Skills
Type of Job(-US Only) 0

]]>Wed, 15 May 2013 02:59:00 GMThttp://jobs.rackspace.com/job/Grapevine-Datacenter-Operations-Technician-I-Job-TX-76051/2487954/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/Grapevine-Datacenter-Operations-Technician-I-Job-TX-76051/2487954/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Datacenter Operations Technician I - 20161

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Job TitleDatacenter Operations Technician I
Category Data Center Operations & Engineering

Requisition Code

20161
Location US-IL-Elk Grove Village Elk Grove Village, IL 60007, US
Education High School
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

The Datacenter Operations Technician is responsible for maintaining the data center environment and ensuring all customer server environments are secure, operational, and highly available through continuous proactive monitoring, customer support, and scheduled maintenance preparation.

JOB COMPLEXITY:

- Builds, upgrades, configures, provisions and installs servers from scratch spanning several different platforms and configurations.
- Performs basic monitoring, troubleshooting and repair of all aspects of servers, operating systems and hardware.
- Responds to customer impacting events. Upgrades and downgrades servers. Removes hardware from server environments.
- Monitors all Electrical, Mechanical and Emergency Generator systems and reports issues as appropriate.
- Performs routine maintenance activities on customer server environments.
- Assists in the planning of server environments.

Job Requirements

KNOWLEDGE/SKILLS/ABILITY:

- Basic knowledge of x86-based hardware components including the ability to build a fully functioning system.
- Clear understanding of storage principles including troubleshooting RAID technology and operating system disk management.
- Ability to perform basic recovery procedures utilizing operating system boot loaders.
- Basic knowledge of server operating systems to include Microsoft Windows, Redhat Linux and Ubuntu Linux as well as an understanding of VMware ESX server.
- Command line knowledge for both Microsoft and Linux preferred.
- Basic understanding of file systems and the ability to perform basic data recovery.
- Basic knowledge of network protocols, principles and concepts including the ability to troubleshoot local connectivity issues.
- Ability to perform basic configuration and troubleshooting of SSH and Microsoft Terminal Services. A
- bility to follow defined operational standards, understand data center critical infrastructure, and understand server operating systems.
- Strong communication and grammatical skills as well as professional phone etiquette.
- Ability to type with proficiency and accuracy.
- Self-driven with the ability to successfully work and promote inclusiveness in small groups.
- Must exhibit a FANATICAL customer service attitude.

EXPERIENCE/EDUCATION:

- HS diploma or GED required, Associate’s or Bachelor’s degree in a related field preferred.
- Minimum 1 year of relevant experience and the ability to show familiarity with building, repairing or upgrading hardware components required.
- Demonstrated ability to prioritize work in a fast paced, high pressure environment required.
- Proficient with productivity software including, but not limited to, Microsoft Office and Open Office as well as email client software including the creation of rules and folder organization. 6 months experience in a customer service oriented position preferred.
- Industry recognized certifications including CompTIA, Microsoft, Redhat and/or Cisco preferred.
- Demonstrated ability to consistently provide FANATICAL support.

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 4,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.
#LI-LM1
Skills
Type of Job(-US Only) 0

]]>Sun, 19 May 2013 02:59:00 GMThttp://jobs.rackspace.com/job/Elk-Grove-Village-Datacenter-Operations-Technician-I-Job-IL-60007/2497344/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/Elk-Grove-Village-Datacenter-Operations-Technician-I-Job-IL-60007/2497344/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Network Architect - 315092.2

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Job TitleNetwork Architect
Category Information Technology

Requisition Code

315092.2
Location 1. US-TX-San Antonio-CSTL San Antonio, TX 78218, US
2. US-TX-Austin Austin, TX 78753, US
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

Rackspace Network Engineering is looking for a Network Architect with experience in delivering network solutions for carriers, hosting providers and enterprises. Do you want to be part of the next revolution in computing? We are building the next generation network infrastructure for the cloud and beyond, the individual in this role will be responsible for the architecture and design of the existing and next generation network and supporting systems for Rackspace and will have the opportunity to fundamentally change the way networks are built. We are looking for individuals with proven track record in challenging status quo and thinking out of the box.

Responsibilities:

- Work with internal and external customers to understand current and future requirements and develop scalable and cost efficient solutions
- Research and document new products and tools; interact with vendors on ongoing basis with vendors for the purpose of investigating new equipment and services
- Performs complex engineering, design, implementation and maintenance tasks on the LAN and/or WAN
- Research, evaluate, and approve hardware and software solutions for complex problems; work with third party vendors to drive product roadmaps and feature enhancements
- Makes recommendations to management on desirable additions and development
- Continually plan for the expansion of the Rackspace network
- Assist troubleshooting of highly complex network problems and acts as a high level escalation point for Network Engineers

Job Requirements

The ideal candidate for this position will have the following:

- 5+ years experience in engineering datacenter and IP backbone networks
- In-depth experience with protocols such as OSPF, ISIS, BGP, MPLS, LDP etc.
- Experience in services such as L2VPN, L3VPN and VPLS etc.
- Excellent knowledge of Cisco IOS
- Excellent knowledge of servers, switches, routers, and various network services
- Ability to communicate information and ideas in speaking so others will understand
- Bachelor’s degree or equivalent experience in computer science or information systems preferred
- CCIE certification is highly desired
- Strong written and verbal communication skills
- Demonstrated leadership ability, strong team player who enjoys a fast paced atmosphere
- Ability to manage multiple conflicting priorities, commitments and projects
- Ability to influence and drive consensus on multiple technical views
- Self motivated, directed and passionate
- Ability to learn very quickly in a fast paced environment

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 5,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

#LI-LM1
Skills
Type of Job(-US Only) 0

]]>Sun, 05 May 2013 02:59:00 GMThttp://jobs.rackspace.com/job/San-Antonio-Network-Architect-%28Anticipating-Opening%29-Job-TX-78201/1396353/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/San-Antonio-Network-Architect-%28Anticipating-Opening%29-Job-TX-78201/1396353/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Datacenter Team Leader - 17837

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Job TitleDatacenter Team Leader
Category Data Center Operations & Engineering

Requisition Code

17837
Location US-VA-Ashburn Ashburn, VA 20147, US
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

The Data Center Operations Team Lead is responsible for managing the Data Center Operations Staff and all IT Infrastructure, including customer configurations, ensuring all customer server environments are secure, operational, and maintain 99.999% uptime. The Data Center Operations Team Lead carries this out through continuous proactive performance feedback, assignment of responsibilities including projects and tasks, utilization of 5S methodology, implementation of lean production practices and review of process compliance.

Responsibilities:

· Responsible for the assignment and coordination of all work, tasks and projects

· Responsible for the preparation, coordination and implementation of all actions and activities required for the hiring and onboarding of new employees

· Provide consistent, timely employee performance feedback with a focus on employee development

· Coordinate customer configuration maintenances; including hardware modification, operating system modification or installation and all other technical requirements

· Responsible for adhering to company security policies and procedures, including health and safety, and local governing requirements as directed

· Effectively drive, create and implement processes and policies with the focus on global alignment

· Responsible for the auditing of all 5S and housekeeping practices as well as the remediation of all non-compliant items

Job Requirements

The ideal candidate will have the following:

· High School diploma or equivalent required; University or College degree preferred

· Experience working in a data center environment or equivalent technology background preferred

· Experience in a customer service oriented position preferred

· Experience managing personnel and resources preferred

· Industry recognized certifications in operating systems, networking, security and/or storage technologies preferred

· Ability to prioritize work in a fast paced, high pressure environment including the resolution of escalated issues and events

· Experience leading root cause analysis investigations

· Exceptional communication and grammatical skills including highly professional phone etiquette

· Ability to lift 50 lbs over head

· Must have reliable transportation and be willing to occasionally travel (2-4 wks/yr)

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 5,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

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Skills
Type of Job(-US Only) 0

]]>Wed, 22 May 2013 02:59:00 GMThttp://jobs.rackspace.com/job/Ashburn-DC-Ops-Team-Lead-US-Job-VA-20146/2169346/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/Ashburn-DC-Ops-Team-Lead-US-Job-VA-20146/2169346/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Software Developer - Test III - US - 18494

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Job TitleSoftware Developer - Test III - US
Category Quality Assurance

Requisition Code

18494
Location US-TX-San Antonio-CSTL San Antonio, TX 78218, US
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

We are looking for a Software Developer in Test who will be testing software for large-scale cloud-based services.

When you find a bug in a software project does everything else become unimportant until it gets fixed? Does it bother you to no end when you hear that features are being manually tested? Do you love to have a deep understanding of the code you are testing so that you can make your test suite more robust? Software Developer in Test at Rackspace is the right position for you.

As a Software Developer in Test at Rackspace you are given the challenge of building test automation for Managed Cloud. At Rackspace, we pride ourselves in providing a great work environment with flexible hours, talented team members, and cutting edge technology. For this role, you will be working side-by-side with other Software Developers, testing APIs and ensuring our products live up to our Fanatical Support standards. Passion for software and passion for testing is a must.

Responsibilities:

- Experience with continuous integration and delivery concepts
- Familiarity with advanced software/testing methodologies such as BDD
- Experience with Agile Methodologies (Scrum, XP, Lean, Kanban, etc.)

The ideal candidate will have the following:

- 4+ years of experience in Software Development with a focus on Software Quality Assurance and Software Testing
- 2+ years of coding experience in an at least one of the following languages: Python, Ruby, Java, C#, C, or VB Script
- Excellent knowledge of Object Oriented programming
- Strong knowledge of web protocols, networking and systems
- Demonstrated working proficiency of in refactoring code and iterative development
- Demonstrated working proficiency of XML, XSD, Json, WSDL and Soap
- Working knowledge of Cloud Computing concepts
- Ability to work independently, triage issues, and prioritize tasks
- Strong team player
- Strong understanding of Quality Processes
- Excellent written and verbal communication, problem solving, interpersonal, and time management skills
- Bachelor's degree in computer science or equivalent experience.
- Requires 5-10 years experience in the areas of test automation development.

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 4,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

#LI-LM2

Job Requirements
Skills
Type of Job(-US Only) 0

]]>Tue, 30 Apr 2013 03:00:00 GMThttp://jobs.rackspace.com/job/San-Antonio-Software-Developer-Test-III-US-Job-TX-78201/2266608/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/San-Antonio-Software-Developer-Test-III-US-Job-TX-78201/2266608/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Sr. Network Engineer - 17020

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Job TitleSr. Network Engineer
Category Information Technology

Requisition Code

17020
Location 1. US-TX-Austin Austin, TX 78753, US
2. US-TX-San Antonio-CSTL San Antonio, TX 78218, US
Education Associate Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

We are looking for a Network Engineer III who will be responsible for the engineering, design, configuration, installation, maintenance and upgrade of the local area network (LAN) and/or wide area network (WAN). Provides technical support to various departments and users with regards to the LAN/WAN. May serve as a liaison with vendors and other third party providers.

Responsibilities:

- Performs moderately complex engineering, design, implementation and maintenance tasks on the LAN and/or WANReview assessments, approve them, and develop and implementation plan for make the upgrades
- Review anomalies that are broad and potentially service impacting
- Research, evaluate and recommend hardware and software solutions
- Serves as a troubleshooter on moderately complex network problems
- Acts as an escalation point for high level customer issues
- Regular interaction with vendors to investigate new equipment and services
- Reviews contracts, approves invoices and maintains close contact with existing vendors of equipment and services
- Responsible for evaluating cost and quality of equipment and services; and provides recommendations
- Responsible for the implementation planning prior to the actual installation of hardware such as routers, bridges and switches
- Remains informed of new developments and trends; may make recommendations to management on desirable additions and developments

Job Requirements

The ideal candidate will have the following:

- Good knowledge of network operations
- Good knowledge of Cisco hardware and IOS
- Good knowledge of servers, switches, routers, and various network services
- Bachelor’s degree in computer science or information systems is preferred
- CCNA required
- Requires 4 to 5 years of network engineering experience
- Minimum of 1 year experience in a customer service oriented position preferred
- Must exhibit a FANATICAL customer service attitude
- Good problem solving, communication, and interpersonal skills
- Due to the 24x7 operations of the facility, must be able to work a flexible work schedule, perform on-call duties, may include nights, weekends, holidays, etc.

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 3,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

#LI-LM1
Skills
Type of Job(-US Only) 0

]]>Fri, 03 May 2013 03:00:00 GMThttp://jobs.rackspace.com/job/San-Antonio-Network-Engineer-III-Job-TX-78201/2295589/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/San-Antonio-Network-Engineer-III-Job-TX-78201/2295589/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Software Developer - Test III - US - 19026

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Job TitleSoftware Developer - Test III - US
Category Quality Assurance

Requisition Code

19026
Location US-TX-San Antonio-CSTL San Antonio, TX 78218, US
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

We are looking for a Software Developer Test who will be testing software for large-scale cloud-based services.
More about the Rackspace Cloud business unit:
Do you want to be part of creating the next generation of computing? Rackspace Cloud is the leading innovator in cloud computing, and we are defined by Fanatical Support,not just for our clients, but for our team. Rackers have the freedom to do great work, and the challenge of using their skill and ambition to drive the future of the Web. Rackspace Cloud provides on-demand scalable website, application, and storage hosting. We enable developers and business decision-makers to avoid the hassles and costs of dedicated hardware while offering the infinite scalability of the Cloud.

Responsibilities:
, Designs, implements, and executes automated testing procedures and programs.
, Design and implement testing processes and Software Quality Assurance (SQA) methodologies necessary to deliver scalable, maintainable, and defect-free system(s) in an on-time and cost effective manner.
, Serve as QA interface with software developers and end-users.
, Reports significant defects and tracks all defects and project issues.
, Analyzes test results from a technical standpoint and the ability to isolate defects prior to escalating to the development team for resolution.
, Track test coverage and other metrics.
, Contribute to the continuous advancement of current QA frameworks, processes and maintains repeatable processes.
, Work closely with the development team to develop testing strategies.

The ideal candidate will have the following:
, 5+ years experience in Software Development with a focus in Software Quality Assurance (SQA) or Software Testing.
, Excellent written and verbal communication, problem solving, interpersonal, and time management skills.
, Adaptable and flexible to the work environment, handling multiple tasks concurrently
, 2-4 years of coding experience in either Java, Python, Ruby, or C#
, Understanding of the Software Development Life Cycle (SDLC), specifically the Agile Methodology (Scrum, XP, Lean, Kanban, etc.)
, Familiarity with Web 2.0 technologies, especially Javascript, SOA, AJAX, CSS, HTML, but including REST and SOAP).
, Experience with front-end software test automation (Selenium, WebDriver, Watir, etc., and associated APIs)
, Experience testing web-based, enterprise applications.
, Experience using source code repositories (Git, Subversion, TFS, etc.)Mac or Linux Desktop environments a plus, but not required.
, Experience with coding and scripting (Ruby, Python, Java, C#, etc.) in a testing role
, Performance testing skills a plus

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support'. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 4,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

#LI-LM2

Job Requirements
Skills
Type of Job(-US Only) 0

]]>Fri, 17 May 2013 02:59:00 GMThttp://jobs.rackspace.com/job/San-Antonio-Software-Developer-Test-III-US-Job-TX-78201/2371767/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/San-Antonio-Software-Developer-Test-III-US-Job-TX-78201/2371767/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Network Engineer I - 19175

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Job TitleNetwork Engineer I
Category Data Center Operations & Engineering

Requisition Code

19175
Location US-VA-Ashburn Ashburn, VA 20147, US
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

The Network Engineer role is responsible for the reliability and optimal performance on a mission critical global network of over 25,000 network devices. This opportunity provides FANATICAL service to our global customers and teams by supporting the configuration, maintenance and problem resolution to our live customer networks.

Responsibilities:

- Performs the documentation, verification and implementation of changes on a live production network.
- Changes range between a single step to a series of many.
- Situational troubleshooting potentially requires the analysis of many network devices and data points.
- Troubleshooting may include issues within an isolated LAN environment, large-shared LAN environment, and an internal routing environment involving BGP & OSPF or Internet-based issues.
- The role also requires regular interaction with a number of standard and proprietary tools, which include communication, alerting documentation, automation and scripts.
- Should have independent interest to stay informed of developments and trends in the network field.
- Is encouraged to provide recommendations to management to help our team deliver continuous development and improvement.

The ideal candidate will have the following:

- Fundamental aptitude of network Switching & Routing technologies.
- A general understanding of the network interactions between routers, switches, firewalls, load-balancers and the virtualization of servers.
- A knack to analyze and problem solve especially in urgent situations.
- Ability to be self-motivated with a desire to contribute to a team environment.
- Ability to provide a FANATICAL experience through enthusiasm, care and effective communication to deliver quality results.
- High school diploma or GED and CCNA certification (or equivalent level of knowledge) is required.
- At least 18 months of recent operational network experience in a command-line oriented environment is highly preferred.
- Minimum of 12 months experience in a customer service role is also preferred.

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 5,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.
#LI-LM1

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Skills
Type of Job(-US Only) 0

]]>Fri, 24 May 2013 03:00:00 GMThttp://jobs.rackspace.com/job/Ashburn-Network-Engineer-I-US-Job-VA-20146/2376791/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/Ashburn-Network-Engineer-I-US-Job-VA-20146/2376791/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Software Developer in Test III - US - 19705

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Job TitleSoftware Developer in Test III - US
Category Software Development

Requisition Code

19705
Location US-TX-San Antonio-CSTL San Antonio, TX 78218, US
Education Bachelor's Degree
Job Type Contingent Worker
Shift/Hours
Travel Required 0
Job Description

We are looking for a Software Developer Test - III who will be testing software for large-scale cloud-based services.

More about the Rackspace Cloud business unit:
Do you want to be part of creating the next generation of computing? Rackspace Cloud is the leading innovator in cloud computing, and we are defined by Fanatical Support,not just for our clients, but for our team. Rackers have the freedom to do great work, and the challenge of using their skill and ambition to drive the future of the Web. Rackspace Cloud provides on-demand scalable website, application, and storage hosting. We enable developers and business decision-makers to avoid the hassles and costs of dedicated hardware while offering the infinite scalability of the Cloud.

Responsibilities:
, Performs functional and front-end application testing.
, Executes automated testing procedures and programs.
, Design and implement testing processes and Software Quality Assurance (SQA) methodologies necessary to deliver scalable, maintainable, and defect-free system(s) in an on-time and cost effective manner.
, Serve as QA interface with software developers and end-users.
, Reports significant defects and tracks all defects and project issues.
, Analyzes test results from a technical standpoint and the ability to isolate defects prior to escalating to the development team for resolution.
, Track test coverage and other metrics.
, Contribute to the continuous advancement of current QA frameworks, processes and maintains repeatable processes.
, Work closely with the development team to develop automated and manual testing strategies.
, May plan and direct the testing performed by others involved in the qualification of products and applications.

The ideal candidate will have the following:
, 5+ years experience in Software Development with a focus in Software Quality Assurance (SQA) or Software Testing.
, Excellent written and verbal communication, problem solving, interpersonal, and time management skills.
, Adaptable and flexible to the work environment, handling multiple tasks concurrently
, Experience with QA and manual testing techniques and processes, including black box/white box, bug reporting and tracking, test case writing, and test execution.
, Experience mentoring and guiding less experienced testers
, Understanding of the Software Development Life Cycle (SDLC), specifically the Agile Methodology (Scrum, XP, Lean, Kanban, etc.)
, Familiarity with Web 2.0 technologies, especially Javascript, SOA, AJAX, CSS, HTML, but including REST and SOAP).
, Experience with front-end software test automation (Selenium, WebDriver, Watir, etc., and associated APIs)
, Experience testing web-based, enterprise applications.
, Experience using source code repositories (Git, Subversion, TFS, etc.)Mac or Linux Desktop environments a plus, but not required.
, Experience with coding and scripting (Ruby, Python, Java, C#, PHP etc.) in a testing role
, Performance testing skills a plus
, API and back-end testing a plus

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support'. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 4,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

#LI-LM2

Job Requirements
Skills
Type of Job(-US Only) 0

]]>Sun, 19 May 2013 02:59:00 GMThttp://jobs.rackspace.com/job/San-Antonio-Software-Developer-in-Test-III-US-Job-TX-78201/2443096/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/San-Antonio-Software-Developer-in-Test-III-US-Job-TX-78201/2443096/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Director of Network Architecture - 19973

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Job TitleDirector of Network Architecture
Category Information Technology

Requisition Code

19973
Location US-TX-San Antonio-CSTL San Antonio, TX 78218, US
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

Rackspace is looking to hire an exceptional Director of Network Architecture to own and drive network strategies to meet the future needs of our customers and product teams. This individual will have the vision and expertise required to lead a high performing team of network architects, ensuring world-class performance, availability and uptime for our cloud and hybrid network infrastructure.

The Rackspace networking team is responsible for delivering the highest levels of customer experience for our current customers while at the same time being extremely innovative with technologies and tools that will push our capabilities into the future. Rackspace network engineers work on a wide range of projects that have a significant impact on the company,s ability to provide Fanatical Support and serve our customers.our network architect initiatives from strategic development to implementation. This is an excellent opportunity to join a high growth business in a key strategic role.

Responsibilities:

- Oversees architects performing network design, testing, and troubleshooting of network facilities
- Engages in and encourages out of the box thinking and innovative thinking and use of technologies
- Assists in the design and implementation of new products, services, and technologies
- Acts as a liaison between management and engineers for key or urgent issues
- Keeps managers informed of schedules, priorities, and problems
- Supervises activities of staff (i.e. trains, appraises, rewards, motivates, disciplines, recommends termination as necessary)
- Determines deficiencies in processes and/or procedures and evaluates, proposes and implements solutions
- Collaborates with peers to ensure uniformity of teams
- Ensures proper documentation of all processes and procedures

Job Requirements

The ideal candidate will have the following:

- A strong background in network engineering and network operations
- Ability to command the intellectual respect of network architects as well as business and product owners
- Advanced knowledge in designing, testing, scaling, troubleshooting, and analyzing network facilities
- High level of knowledge of the company,s products and network infrastructure and environments
- Knowledge of technologies such as Ethernet, IPv4/6, STP, OSPF, BGP, etc.
- Excellent organization and time management skills with excellent communication and interpersonal skills.
- Ability to make appropriate decisions considering the relative costs and benefits of potential actions.
- Ability to apply varying leadership skills and traits that create solutions and results to unexpected situations
- Ability to successfully work and promote inclusiveness in small groups
- Bachelor,s degree in computer science or a relevant field required. At the manager,s discretion, additional equivalent experience and relevant technical certifications may substitute for the degree requirement
- Requires a minimum of six years of experience in network operations and/or engineering

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 5,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

#LI-LM1
Skills
Type of Job(-US Only) 0

]]>Sat, 04 May 2013 03:00:00 GMThttp://jobs.rackspace.com/job/San-Antonio-Network-Architecture-Manager-Job-TX-78201/2468711/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/San-Antonio-Network-Architecture-Manager-Job-TX-78201/2468711/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Senior Technical Project Manager - 19972

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Job TitleSenior Technical Project Manager
Category Project Management

Requisition Code

19972
Location US-TX-San Antonio-CSTL San Antonio, TX 78218, US
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

Network Engineering is seeking a technical project manager who will lead, plan and execute network engineering programs relating to network development activities. The successful candidate will be responsible for prioritization, scheduling and execution of network changes and upgrades across Rackspace network. This will require you to manage with all organizational levels and groups including network operations, network engineering staff and internal project management teams, as well as external vendors.

Responsibilities:

- Develop and manage project schedules
- Identify risks and clearly communicate them to project stakeholders
- Define problem solving and risk mitigation strategies
- Facilitate conflict resolution through the full project cycle
- Takes projects from original concept through final implementation.
- Coordinates internal Rackspace department resource activites while managing projects

Job Requirements

The ideal candidate will have the following:

- A proven track record of project completion that is on time and within budget
- Comprehensive knowledge of executing project plans, managing changes to scope, and establishing project deliverables and WBS
- Proven ability to lead projects through the project management life cycle
- Ability to command the intellectual respect of network engineers as well as run extremely effective projects on compressed timelines
- A strong background in network engineering, network operations or technology deployment is preferred
- Bachelors degree in an engineering discipline, or Computer Science or equivalent experience required
- 5+ years of project management experience with at least 3 years running technical projects
- ITIL experience and Project Management Professional certification

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 5,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

#LI-LM1
Skills
Type of Job(-US Only) 0

]]>Sat, 04 May 2013 03:00:00 GMThttp://jobs.rackspace.com/job/San-Antonio-Senior-Technical-Project-Manager-Job-TX-78201/2468712/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/San-Antonio-Senior-Technical-Project-Manager-Job-TX-78201/2468712/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Datacenter Facility Engineer II - 2nd shift - 20078

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Job TitleDatacenter Facility Engineer II - 2nd shift
Category Data Center Operations & Engineering

Requisition Code

20078
Location US-TX-Grapevine Grapevine, TX 76051, US
Education High School
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

We are seeking a Facility Engineer II to be responsible for the operation, and maintenance of all electrical, mechanical, and HVAC equipment within the Data Center. This equipment supports mission-critical servers and must maintain better than 99.999% uptime. The incumbent will also be responsible for vendor selection and various contract negotiations.

Responsibilities:

- Ensure proper distribution of power within the facility and to equipment racks.
- Ensure prompt repair of any failed or degraded equipment.
- Ensure proper operation and maintenance of all equipment.
- Ensure prompt repair of any failed or degraded equipment.
- Manage contractors and vendors that perform work in the Data Centers. Institute and maintain maintenance contracts for equipment.
- Ensure that all necessary permits are obtained.

Job Requirements

The ideal candidate will have the following:

- Minimum of 3-5 years experience in a Data Center or other applicapable position preferred
- Advanced knowledge of high voltage filtered systems including UPS, PDU, transformer, etc.
- Advanced knowledge of generators. Advanced knowledge of CRAC systems
- License facilities operation trade in mechanical, electrical or HVAC in one or more areas preferred
- Able to apply basic computer knowledge and experience in order to facilitate the ticket process
- Exhibits good communications and writing skills
- Must exhibit a fanatical customer service attitude
- Due to the nature of the position, must be able to lift 50 lbs. over head
- Due to the 24x7 operations of the facility, must be able to work a flexible work schedule, may include nights, weekends, holidays, etc.

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 5,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

#LI-LM1
Skills
Type of Job(-US Only) 0

]]>Sun, 19 May 2013 02:59:00 GMThttp://jobs.rackspace.com/job/Grapevine-Datacenter-Facility-Engineer-II-Job-TX-76051/2497347/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/Grapevine-Datacenter-Facility-Engineer-II-Job-TX-76051/2497347/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Datacenter Operations Team Lead - 20166

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Job TitleDatacenter Operations Team Lead
Category Data Center Operations & Engineering

Requisition Code

20166
Location US-TX-Grapevine Grapevine, TX 76051, US
Education High School
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

The Data Center Operations Team Lead owns the responsibility of managing the Data Center Operations Technicians that maintain the data center environment and ensure all customer server environments are secure, operational, and highly available. The Data Center Operations Team Lead carries this out through continuous proactive performance feedback, assignment of responsibilities including projects and tasks, utilization of 5S methodology, implementation of lean production practices and review of process compliance. The Data Center Operations Team Lead is also responsible for managing the planning of server environments, completion of server provisioning, execution of server installation and the removal of hardware from server environments.

Responsibilities:

- Working, motivating and leading in a team-based environment with minimal supervision
- Prepare and deliver regular performance feedback to data center staff in a timely, consistent manner
- Create and manage an employee schedule, 24x7x365 coverage required including holidays and weekends.
- Prioritize work in a fast paced, high pressure environment including the resolution of escalated issues and events as well as experience leading root cause analysis investigations

The ideal candidate will have the following:

- High School diploma or equivalent required; University or College degree preferred
- 2+ years experience in a customer service oriented position required
- 2+ experience managing personnel and resources preferred
- Industry recognized certifications including CompTIA, Microsoft, Redhat and Cisco preferred
- Intermediate knowledge of x86-based hardware components including the ability to build a fully functioning system
- Administrator experience with server operating systems to include Microsoft Windows, Redhat Linux and Ubuntu Linux as well as experience with VMware ESX server
- Working knowledge of network protocols, principles and concepts including experience troubleshooting local connectivity issues
- Experience performing configuration and troubleshooting of SSH and Microsoft Terminal Services

Job Requirements

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 5,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

#LI-LM1
Skills
Type of Job(-US Only) 0

]]>Fri, 03 May 2013 03:00:00 GMThttp://jobs.rackspace.com/job/Grapevine-DC-Ops-Team-Lead-US-Job-TX-76051/2530181/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/Grapevine-DC-Ops-Team-Lead-US-Job-TX-76051/2530181/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Datacenter Operations Technician I - 20282

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Job TitleDatacenter Operations Technician I
Category Data Center Operations & Engineering

Requisition Code

20282
Location US-VA-Ashburn Ashburn, VA 20147, US
Education High School
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

We are seeking a DC Ops. Technician who will be responsible for maintaining the data center environment and ensuring all customer server environments are secure, operational, and highly available through continuous proactive monitoring, customer support, and scheduled maintenance preparation.

Responsibilities:

- Builds, upgrades, configures, provisions and installs servers from scratch spanning several different platforms and configurations.
- Performs basic monitoring, troubleshooting and repair of all aspects of servers, operating systems and hardware.
- Responds to customer impacting events.
- Upgrades and downgrades servers.
- Removes hardware from server environments.
- Monitors all Electrical, Mechanical and Emergency Generator systems and reports issues as appropriate.
- Performs routine maintenance activities on customer server environments.
- Assists in the planning of server environments.

EXPERIENCE:

- High School diploma or equivalent required; University or College degree preferred
- Minimum 1-year experience or ability to show familiarity with building, repairing or upgrading hardware components required

- Minimum 6-months experience in a customer service oriented position preferred

- Industry recognized certifications including CompTIA, Microsoft, Redhat and Cisco preferred

KNOWLEDGE/SKILLS:

- Basic knowledge of x86-based hardware components including the ability to build a fully functioning system
- Clear understanding of storage principles including troubleshooting RAID technology and operating system disk management

- Ability to perform basic recovery procedures utilizing operating system boot loaders

- Basic knowledge of server operating systems to include Microsoft Windows, Redhat Linux and Ubuntu Linux as well as an understanding of VMware ESX server

- Command line knowledge for both Microsoft and Linux preferred

- Basic understanding of file systems and the ability to perform basic data recovery

- Basic knowledge of network protocols, principles and concepts including the ability to troubleshoot local connectivity issues

- Ability to perform basic configuration and troubleshooting of SSH and Microsoft Terminal Services

REQUIREMENTS:

- Must be a self-starter who enjoys working in a team-based environment with minimal supervision
- Must be able to work a flexible schedule, 24x7x365 coverage required including holidays and weekend.

- Must be able to prioritize work in a fast paced, high pressure environment

- Must have strong communication and grammatical skills as well as professional phone etiquette

- Must be proficient with productivity software including, but not limited to, Microsoft Office and Open Office as well as email client software including the creation of rules and folder organization

- Must be able to type with proficiency and accuracy

- Must be able to lift 50 lbs over head

- Must have reliable transportation and be willing to occasionally travel (2-4 wks/yr)

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 5,000 Rackers employed worldwide dedicated to providing customers our premier hosting services. J2WLI

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

#LI-LM1

Job Requirements
Skills
Type of Job(-US Only) 0

]]>Sat, 18 May 2013 05:31:00 GMThttp://jobs.rackspace.com/job/Ashburn-Datacenter-Operations-Technician-I-Job-VA-20146/2556504/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/Ashburn-Datacenter-Operations-Technician-I-Job-VA-20146/2556504/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Software Security Developer II - 16458

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Job TitleSoftware Security Developer II
Category Software Development

Requisition Code

16458
Location US-TX-San Antonio-CSTL San Antonio, TX 78218, US
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

Do you enjoy working in a fast pace environment where your feedback and expertise on security is taken seriously? Do you get excited when given the opportunity to conduct security testing? Do you like working with diverse teams with different technical backgrounds? If this sounds like you then continue to read on.

We are looking for a Product Software Security Developer who enjoys working with the best and brightest developers here at Rackspace. You will be on the front line working with developers as new technology is being developed and deployed. As part of the product security team you will conduct vulnerability assessments on new and current web applications throughout the software development lifecycle. Additionally, you will get the opportunity to provide ‘real world’ mitigation efforts by working closely with the development and QE teams.

Rackspace Video:

http://www.youtube.com/watch?v=J4b0UlAZcH4

San Antonio Videos:

http://rackertalent.com/videos/having-fun-in-san-antonio/

http://rackertalent.com/videos/moving-to-san-antonio/

Message from the hiring manager:

http://www.youtube.com/watch?v=yZ2sz7crxx8&feature=youtu.be

In this role you will:

· Work with cutting edge technology in the Cloud environment

· Conduct vulnerability assessments (web app, penetration testing, code reviews, and host base vulnerability assessments) on web applications in development and existing environments

· Create and maintain security reporting documentation to help ID security concerns, trends, resolution velocities, classify security issues, maintain security reporting logs, and maintain security wiki site

· Experience with Risk Management assessments

· Work closely with the development team and embed security during the entire development lifecycle for assigned products

· Work closely with the Quality Engineering team to develop test cases and test libraries with security as a focus

· Create new or revised security measures and document the requirements into technical solutions

Job Requirements

Must Have’s:

· 1+ years experience conducting security testing (i.e. web-based, penetration testing, and host base vulnerability assessments

· 1+ years development experience in Javascript and Python

· Excellent written and verbal communication skills with ability to communicate technical issues to nontechnical and technical audiences in written format

· Experience in Excel with understanding of statical analysis

· Demonstrate ability in discovering vulnerabilities such as XSS, XSRF, SQL injection, cookie manipulation, SSL, VPN, DMZ, encryption, and more

· Understanding of encryption standards and protocols

· Ability to perform code reviews and communicate analysis to technical and non-technical teams in written and oral formats

· Understanding of authentication methodologies and protocols

· Knowledge in MySql or Oracle

· Understanding of network and web protocols (http, ipsec, tcp/ip, etc)

· Understanding of critical protocols (IPSEC, AES, GRE, IKE, MD5, SHA, 3DES)

· Understanding of network security architecture, including the application of Defense-In-Depth principles

· Ability to work in a team environment, triage issues, and prioritize tasks

· Strong problem solving, interpersonal, and time management skills

· Bachelors degree in Computer Science, Computer Engineering, closely related field, or work experience

Nice to Have’s:

· Project Management Experience

· Technical writing

· Knowledge of node.js

· Technical certifications (i.e., CISSP)

· Understanding of OWASP security concepts

· Experience working in the cloud computing industry

· Development experience in PHP and Ruby

· Experience in deploying the Security Development LifeCycle

· Agile project mythology experience

Why Here? Why Now?

About Rackspace Hosting

Rackspace Hosting is the service leader in cloud computing, and the founder of OpenStack, an open source cloud platform. However, for our employees (we call them “Rackers”) we are much more than a hosting company. Rackspace offers a vibrant company culture filled with compelling work and fun. We are as Fanatical about serving our clients as we are about building the future of technology.

But, don’t take it from us?

- Fortune 100 Best Companies to Work For 2008, 2009, 2011
- Forbes Top 100 Best Small Companies 2010
- Computer World’s Best Places to Work in IT 2010
- Bloomberg Business Week Top 100 Performing Technology Company 2010
- InformationWeek Top Technology Innovators Across America 2010
- Info-Tech Champion in Cloud Infrastructure 2010

Learn more at www.rackspace.com!

Culture

As employees of Rackspace, we are not simply a number? we are Rackers. With that title comes a responsibility that we all feel. It’s a responsibility to embody and live the values that make our organization unique and special. It’s also a natural responsibility because the values we embrace were created by us in the first place. Learn more about our culture at rackertalent.com.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

#LI-LM2
Skills
Type of Job(-US Only) 0

]]>Mon, 20 May 2013 02:59:00 GMThttp://jobs.rackspace.com/job/San-Antonio-Software-Security-Developer-II-Job-TX-78201/1932385/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/San-Antonio-Software-Security-Developer-II-Job-TX-78201/1932385/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS