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Accountant III - US - 19451

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Job TitleAccountant III - US
Category Accounting/Finance

Requisition Code

19451
Location US-TX-San Antonio-CSTL San Antonio, TX 78218, US
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

We are looking to add a new member to our team to assist in the accounting and analysis of our revenue. This individual will participate in meetings with different teams throughout the organization to develop a solid understanding of changes in the business to understand the impact to monthly revenue accounting. The individual will be responsible for creating journal entries, performing reconciliations of balance sheet accounts and providing detail and summary level analysis of capitalization impacts to the balance sheet and income statement. This individual will work closely with our finance team during the budgeting and forecasting process.
Requirements:
, 6 to 8 years of experience in an increasingly responsible, detail and deadline oriented accounting position
, Must be a team player and focus positively on timelines, quality of work and process improvements
, Self starter with strong analytical ability and problem solving skills, shows attention to detail, possess excellent communication skills, and will need to be flexible and effective with multiple simultaneous tasks
, Responsible for ongoing compliance with Sarbanes-Oxley Act of 2002 corporate internal control policies and procedures
, Works with internal and external auditors during reviews and audits to ensure full cooperation from accounting staff and compliance with all qualified requests
, Public accounting experience preferred
, CPA preferred
, BS - Accounting or Finance
, Experience with Oracle an advantage

Job Requirements

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 4,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.
Skills
Type of Job(-US Only) 0

]]>Mon, 29 Apr 2013 03:00:00 GMThttp://jobs.rackspace.com/job/San-Antonio-Accountant-III-US-Job-TX-78201/2409508/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/San-Antonio-Accountant-III-US-Job-TX-78201/2409508/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
SMB Executive Assistant - 20687

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Job TitleSMB Executive Assistant
Category Administrative Assistant/Clerical

Requisition Code

20687
Location US-TX-San Antonio-CSTL San Antonio, TX 78218, US
Education College, A-level
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

In this role you will perform executive assistant duties for one or more executives and a team. Manages schedules and arranges appointments, travel, meetings, conference calls, on and offsite meetings and events, etc. Work requires some analysis and use of initiative and independent judgment with frequent access to confidential and highly complex information. Thorough knowledge of policies, practices and procedures to ensure the office is functioning smoothly. Is knowledgeable of corporate policy and is often called upon to interpret and communicate the executive’s intent to other managers.

Responsibilities (including but not limited to)

- Coordinates constantly changing schedules; makes appointments and establishes agendas.
- Arranges and coordinates domestic and international travel, including flights, hotels and rental cars, etc.
- Handles confidential material relevant to company operations.
- Collaborates with other assistants to provide backup coverage and assist in other areas in order to balance workload.
- Prepares and distributes meeting notes and action items.
- Prepares expense report, orders supplies, performs receipt acknowledgement and routes invoices for approval.
- Arranges and coordinates onsite and offsite meetings and events, including the use of conference rooms, outside facilities, food and beverage, audiovisual equipment and other logistics.
- Prepares and edits correspondence, communications, presentations and other documents.
- Knowledge hub for the department; instructs Rackers about policies and procedures and how to get things done. Ability to act with authority as needed.

Qualifications

- Thorough knowledge of executive administrative practices and procedures.
- Ten plus years of experience in executive assistant/administrative assistant positions in a corporate setting.
- Bachelor’s degree preferred.
- Professional appearance and presentation.
- Excellent verbal and written communication skills and interpersonal skills.
- Bi-lingual (English and Spanish) is required
- Proficient computer skills and in-depth knowledge of relevant software such as Microsoft Office Suite.
- Impeccable discretion and independent judgment with respect to confidential matters.
- Proven ability to independently manage many changing tasks simultaneously.
- Excellent organizational skills in a hectic environment with frequent interruptions.
- Detail oriented and ability to meet last-minute deadlines.
- Team player within and outside the organization.
- Dependable and responsive to emails, phone calls, etc.
- Superb follow-up skills.
- Desire to keep abreast of company operations and priorities.

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 5,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job

#LI-AM2

Job Requirements
Skills
Type of Job(-US Only) 0

]]>Wed, 01 May 2013 00:00:00 GMThttp://jobs.rackspace.com/job/San-Antonio-SMB-Executive-Assistant-Job-TX-78201/2576336/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/San-Antonio-SMB-Executive-Assistant-Job-TX-78201/2576336/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Anticipated Opening - Linux System Administrator/Engineer (All Shifts) - A-LinuxAdmin

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Job TitleAnticipated Opening - Linux System Administrator/Engineer (All Shifts)
Category Information Technology

Requisition Code

A-LinuxAdmin
Location 1. US-TX-San Antonio-CSTL San Antonio, TX 78218, US
2. US-TX-Austin Austin, TX 78753, US
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

When you buy a new computer, do you immediately erase Windows and install your favorite distro of Linux? If so, keep reading...

Linux Administrators are geeks. They void warranties. They make fun of movies that feature “hacking.” They build things. As a Linux System Administrator, you are a Linux junkie who conquers the most intense challenges of providing unique solutions for our customers. We want you because your talent, hard work and dedication will continue to drive us to the next level. You’ll solve issues by utilizing your own creative techniques to ensure Fanatical® troubleshooting and advice, which also means you’ll be a key partner in building relationships with customers as you update them of each step along the way. We don’t want you to just think outside of the box; we want you to break it.

Rackspace is looking for Linux Administrators across all shifts in both San Antonio (preferred/corporate headquarters) and Austin.

In a typical day, you will:

- Install, configure, update and troubleshoot services for customers such as OS level concerns, web server, database server, applications server, SMTP; includes Apache, MySQL, FTP, SSH and DNS
- Teach customers “how to fish” while advising on technical issues
- Collaborate with fellow system administrators and support team members
- Provide Fanatical Support® in all interactions
- Work with bleeding-edge technology in the cloud computing space

Job Requirements

Required Qualifications:

- Thorough knowledge and love of Linux operating system. As a true Linux lover knows—Fatal Error: Found MS-Windows System -> Repartitioning Disk for Linux
- Fundamental knowledge of servers/computers hardware and software
- Inherent problem-solver with desire to learn and take on responsibilities
- Excellent written and verbal communication skills with ability to communicate technical issues to nontechnical and technical audiences

Rockstar (Preferred) Qualifications:

- Technical certifications including current versions of RedHat (or other Linux OS specific certs) and/or MySQL to build excellent knowledge of clustering, My SQL, network fundamentals, DNS and Shell scripting
- Experience working in the cloud computing industry
- Bachelors degree in computer science, engineering or equivalent work experience

Why Here? Why Now?—About Rackspace Hosting

Rackspace® Hosting(NYSE: RAX) is the open cloud company, delivering open technologies and powering more than 197,000 customers worldwide. Rackspace provides its renowned Fanatical Support® across a broad portfolio of IT products, including Public Cloud, Private Cloud, Hybrid Hosting and Dedicated Hosting. Rackspace has been recognized by Bloomberg BusinessWeek as a Top 100 Performing Technology Company, is featured on Fortune’s list of 100 Best Companies to Work For and is included on the Dow Jones Sustainability Index. Rackspace was positioned in the Leaders Quadrant by Gartner Inc. in the “2011 Magic Quadrant for Managed Hosting.” Rackspace is headquartered in San Antonio with offices and data centers around the world.

For the 4,500+ current Rackers, however, we are much more than a hosting company. Rackspace offers a vibrant company culture filled with compelling work, a supportive team environment and a lot of fun. We are as Fanatical® about serving our clients and one another as we are about building the future of technology.

We compete in the same space as Amazon, Microsoft and Google because the work that Rackers do allows us to lead the race for innovation and quality. Rackers’ opinions, ideas and creativity are pushed to the limit because pushing beyond the boundaries of today’s hosting standards is the only way to be number one. The pressure is on—Are you ready?

But, don’t take it from us—Rackspace’s awards and recognitions include:

- Fortune 100 Best Companies to Work For 2008, 2009, 2011
- Forbes Top 100 Best Small Companies 2010
- Forbes 25 Fastest-Growing Tech Companies 2011
- Glassdoor Best Places to Work 2010, 2012
- Computer World Best Places to Work in IT 2010
- Business Insider 25 Best Tech Companies to Work For 2011
- Bloomberg Business Week Top 100 Performing Technology Company 2010
- InformationWeek Top Technology Innovators Across America 2010
- Info-Tech Champion in Cloud Infrastructure 2010

Learn more at our website.

Location

Texas
Many out-of-state candidates ask about life in Texas. First off, people don’t say “y’all” all the time, though it is pretty fun to say. Texas Pride is real but not in a pretentious way, and football is taken seriously—very seriously! The steaks are amazing, and if you like Mexican food, you’ll be in heaven. Yes, you can drive for hours and still be in the same state, but Texas provides a variety of landscape between the northern and southern parts of the state; in Texas, you really can have it all.

San Antonio
Businesses and the economy in San Antonio are continuing to grow, and the overall mood is optimistic and ambitious. If that weren’t enough, the cost of living is very reasonable and well below the national average. San Antonio is home of the River Walk and The Alamo, but towns in the Hill Country like Boerne, Fredericksburg and New Braunfels provide vineyards, history, great shopping and beautiful countryside. Though the most recent Census shows that San Antonio is now the seventh largest city in the US by population, most people here will be quick to tell others that it still feels like a small town due to the geographic size of the city. People can get everything they need within a few miles of home, but they can also head downtown for some big city action.

Austin

The capitol of Texas ranks high on just about every “Best Cities” list, and the reasons abound; Austin features a rare combination of small town charm with big city benefits and is home to truly talented and friendly people. The city is an outdoor-lovers paradise but is just ‘weird’ enough to keep things interesting. Home to The University of Texas at Austin and a thriving high tech business community, our diverse population comes together in a devotion to artistic expression. On any night of the week, music fills the air in this “Live Music Capital of the World” and lends Austin a distinctively soulful atmosphere that Rackers love to call home.

Culture
As employees of Rackspace, we are not simply numbers; we are proud Rackers. With that title comes a responsibility that we all feel. It’s a responsibility to embody and live the values that make our organization unique and extraordinary. It’s also a natural responsibility because the values we embrace were created by us. Learn more about our culture on our talent page which features blogs and general information put together by Rackers across the company.

Rackspace Hosting is an Equal Opportunity Employer. We provide equal employment opportunity to all applicants regardless of race, color, religion, sex, national origin, age, disability or genetic information in our candidate selection process.

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of the employee assigned to this job.

#LI-RB1
Skills
Type of Job(-US Only) 0

]]>Fri, 17 May 2013 02:59:00 GMThttp://jobs.rackspace.com/job/San-Antonio-Anticipated-Opening-Linux-System-Administrator-%28All-Shifts%29-Job-TX-78201/2376793/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/San-Antonio-Anticipated-Opening-Linux-System-Administrator-%28All-Shifts%29-Job-TX-78201/2376793/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Senior Manager, Finance - US - 19727

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Job TitleSenior Manager, Finance - US
Category Accounting/Finance

Requisition Code

19727
Location US-TX-San Antonio-CSTL San Antonio, TX 78218, US
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

PRIMARY RESPONSIBILITY: Provides direction and coordination to the finance functions of the organization, including financial planning and accounting. Director is Responsible for maintaining the company’s financial policies and procedures by providing direction to one or more finance or accounting managers. Determine financial needs of organization and individual departments. Plans and directs short-term and long-term financial goals. Monitor the use of restricted funds. Keeps executive-level management informed of departmental progress and problems. Director is Responsible for resource allocation, including budget and personnel.

JOB COMPLEXITY:

- Responsible for maintaining the company’s financial policies and procedures by providing direction to one or more finance managers.
- Works with executives to plan and develop finances.
- Implements established policies and procedures throughout finance and accounting departments.
- Determines financial needs of organization and individual departments.
- Reviews working capital/cash flow requirements on a regular basis.
- Negotiates/arranges outside finance, when necessary.
- Plans and directs short-term and long-term financial goals.
- Works with executives to plan and establish corporate budgets.
- Keeps executive level management informed of departmental progress and problems.
- Presents operating and capital expenditure budgets for review and approval.

Job Requirements

KNOWLEDGE/SKILLS/ABILITY:

- Invaluable technical knowledge of financial statements and financial analysis techniques.
- Invaluable knowledge about cash management and capitalization processes.
- Invaluable knowledge of SEC and IRS reporting requirements.
- Expert skills in determining financial needs of organization and individual departments.
- Expert skills in planning and directing short-term and long-term financial goals.
- Expert skills in monitoring the use of restricted funds.
- Excellent written, communication, and organizational skills.
- Ability to communicate technical info and ideas so others will understand.
- Ability to make appropriate decisions considering the relative costs and benefits of potential actions.
- Ability to apply varying leadership skills and traits that create solutions and results to unexpected situations.
- Ability to coach and motivate less experienced team members to achieve their goals.
- Ability to establish a long term vision and execute it.
- A demonstrated ability to think globally and address issues locally while motivating a team to act with speed, commitment, and consistency.
- Ability to successfully work and promote inclusiveness in small groups.
- Ability to provide FANATICAL support.

EXPERIENCE/EDUCATION:

- Bachelor's degree in accounting, business or finance; CFA or MBA desirable.
- Minimum of ten years of experience inclucluding five years of experience in management.
- Demonstrated ability to consistently provide FANATICAL support.

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 4,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.
#LI-JF1
Skills
Type of Job(-US Only) 0

]]>Mon, 20 May 2013 03:00:00 GMThttp://jobs.rackspace.com/job/San-Antonio-Senior-Manager%2C-Finance-US-Job-TX-78201/2445160/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/San-Antonio-Senior-Manager%2C-Finance-US-Job-TX-78201/2445160/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Content Strategist II - US - 20791

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Job TitleContent Strategist II - US
Category Human Resources

Requisition Code

20791
Location US-TX-San Antonio-CSTL San Antonio, TX 78218, US
Education High School
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

PRIMARY RESPONSIBILITY: Supportscontent projects and programs, interfacing with multiple business stakeholders in order to develop effective content related user experiences. The Content Strategist responsibilities range from the highly tactical (sometimes making minor content corrections or updates ) to strategic (leading mid to large content production projects).

· KNOWLEDGE/SKILLS/ABILITY: Intermediateeditorial and writing skills. Solid interpersonal verbal communications skills. Ability to set and meet tight editorial deadlines, and to address evolving priorities. Demonstrated proficiency in writing in multiple styles and for diverse audiences. Strong problem-solving, multi-tasking and prioritization skills. Well organized and capable of handling multiple details simultaneously. Creativity with the ability to think and lead “outside the box”. Ability to convey complex subject matter clearly and accurately. Ability to handle short-term deliverable timeframes. Strong ability to assess, catalogue, and organize web site content. General understanding of project management principals. Ability to persuade, motivate and lead teams to a common goal. Ability to successfully work and promote inclusiveness in small groups. Detail oriented with a commitment to fanatical customer service.

· JOB COMPLEXITY: Collaborates with Digital Experience teams and other teams to create and maintain content for easy navigation and global content consistency. Works with brand marketing to maintain overall theme of product and application positioning relative to corporate mission and message. Utilizes an understanding of target markets to set the tone of the content, ensuring copywriting and content standards are maintained, and developing a consistent "voice" throughout the website. Creates recommendations for web content based on business and user needs. Assesses business goals, user needs, content requirements, and content sources. Conducts discovery including interviews, content audits, and analyses. Provides the background research and analysis that stakeholders need to make smart decisions about content. Develops content strategy and contribute to content management planning. Provides web content best practices to guide projects and operational updates. Contributes to editorial guidelines and content processes. Edits and proofs content as needed.

Job Requirements

· EXPERIENCE/EDUCATION: High school diploma or equivalent required. Bachelor’s degree in Marketing, Communications or a related field and 3-5 years of relevant marketing and/or communications experience. Some Human Resources experience preferred . Basic knowledge of HTML.

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 4,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.
Skills
Type of Job(-US Only) 0

]]>Tue, 21 May 2013 00:00:00 GMThttp://jobs.rackspace.com/job/San-Antonio-Content-Strategist-II-US-Job-TX-78201/2608973/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/San-Antonio-Content-Strategist-II-US-Job-TX-78201/2608973/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Senior Manager, Accounting - 18094

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Job TitleSenior Manager, Accounting
Category Accounting/Finance

Requisition Code

18094
Location US-TX-San Antonio-CSTL San Antonio, TX 78218, US
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

We are seeking an Accounting Manager/Assistant Controller - Revenue:

Responsibilities:

, Prepare the financial statements and management reporting for the revenue related accounts according to GAAP (Generally Accepted Accounting Principles)
, Establish, maintain and coordinate the implementation of accounting and accounting control procedures
, Investigate and interpret financial variances for revenue for business unit and product analysis
, Facilitates month end, quarter end and year end closes
, Provide advice and guidance on the appropriate accounting treatment for business transactions and act as a mentor for the accounting operations support groups
, Coordinate and supervise the general ledger accountants with responsibility for the development, hiring, termination, performance and pay review process
, Liaise and advise other teams within the business on the appropriate accounting treatment of business transactions

The ideal candidate will have the following:

, Good working knowledge and understanding of all accounting processes
, Proficient in GAAP
, SOX control / testing experience strongly preferred
, Excellent time management, communication, decision-making, influencing, presentation, human relations and organizational skills
, Ability to analyze financial data and prepare financial reports
, Ability to apply various leadership skills and traits to create solutions and results to unexpected situations
, Uses professional concepts and company objectives to resolve complex issues in creative and effective ways
, Ability to successfully work and promote inclusiveness in small groups
, Ability to provide Fanatical Support
, CPA
, Requires 5-7 years of corporate/public accounting experience with a minimum of 2+ years of supervisory or management experience at a multi-million dollar organization
, Demonstrates the ability to work in a fast paced and growing environment
, Consistently demonstrates the ability to provide Fanatical Support

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 4,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

Job Requirements
Skills
Type of Job(-US Only) 0

]]>Sun, 05 May 2013 02:59:00 GMThttp://jobs.rackspace.com/job/San-Antonio-Accounting-ManagerAssistant-Controller-Revenue-Job-TX-78201/2206676/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/San-Antonio-Accounting-ManagerAssistant-Controller-Revenue-Job-TX-78201/2206676/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
BI Developer - 20374

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Job TitleBI Developer
Category Information Technology

Requisition Code

20374
Location US-TX-San Antonio-CSTL San Antonio, TX 78218, US
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

We are seeking a BI Developer who will be responsible for designing, developing and implementing Qlikview BI solutions. The BI Developer will need to intimately understand the business requirements and recommend the most optimal strategy to implement them, provide timing and delivery estimates for the effort, and implement the enhancements. This person will need to have regular face-to-face interactions with business leaders and provide thorough communication about reports to business owners. This person will join a team of analysts to draw conclusions and develop robust reports and dashboards that will be used by business owners.

Responsibilities:

Day to day responsibility developing and maintaining the business intelligence framework. Subject matter expert in extraction of information from EFD, Star and Snowflake schemas. Building operational and ad-hoc reports. Building reports that take advantage of OLAP/Dimensional Modeling capabilities. Building executive dashboards and corporate scorecards. Work with customers to define their requirements and create information delivery solutions that meet their needs utilizing ,best practices.,

, Determine optimal design strategy to implement requirements.
, Provide timing and delivery estimates to implement recommended design, and present it to team for review.
, Implement approved solution design. Conduct performance tests on implemented solution
, Support enhancement of existing solutions on an as-needed basis.
, Support ad hoc reporting projects on an as-needed basis.
, Groups similar data sets together to provide reports and analysis.
, Compiles data summaries and creates basic views and reports.
, Merge, transform, manipulate, and create datasets into required format for analysis.
, Graph, chart, plot, and summarize data.
, Develop and maintain supporting documentation
, Work under minimal supervision on complex projects and may assist less experienced peers.
, Applies business knowledge to analyzes and interpret data sets and identify root causes of problems and performance exposures.
, Prepares summaries, presentations, and graphic representations of projects.
, Works with managers and analysts to capture business requirements.

The ideal candidate will have the following:

Intermediate/Advanced SQL development skills consistent with advanced report writing. Business analysis skills to allow for the creation of report definitions and specifications. Familiarity with various database platforms and utilities: MSSQL 2000/2005, My SQL, Oracle 9i, 10g or DB2 UDB. Must have the ability to provide FANATICAL support.

, Intermediate/Advanced knowledge of data assets, data requirements, and data reporting.
, Intermediate/Advanced skills in publishing regular updates on data requirements and trends.
, Ability to provide thorough work, attention to detail, and consistently accurate reporting.
, Intermediate/Advanced organizational skills.
, Intermediate/Advanced communication skills, both written and verbal, and the ability to communicate with a range of customers (executives to front-line personnel).
, Basic understanding of business processes.
, Basic understanding of Rackspace corporate structure, strategy and products
, Strong working knowledge of Microsoft office.
, Highly proficient in Microsoft Excel.
, Ability to manage multiple projects and meet deadlines.
, Ability to use professional concepts and apply company policies and procedures to resolve a variety of issues.
, Ability to communicate technical info and ideas so others will understand.
, Ability to successfully work and promote inclusiveness in small groups.
, Minimum 4+ years experience using SQL for the purpose of data analysis and reporting.

Job Requirements

o Requires a Bachelor,s degree in math, statistics, business or a related field and 3 - 5 years of progressively responsible experience in analytics and reporting.
o Requires 5+ years experience using SQL for the purpose of data analysis and reporting.
o Experience in supporting customer support, sales and marketing organizations preferred

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 4,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

#LI-RD1
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Type of Job(-US Only) 0

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Lead IT Auditor - US - 19982

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Job TitleLead IT Auditor - US
Category Internal Audit

Requisition Code

19982
Location US-TX-San Antonio-CSTL San Antonio, TX 78218, US
Education High School
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

PRIMARY RESPONSIBILITY: Responsible for execution of audits, both as a leader and a contributing team member, ensuring the audit work fulfills the purposes and responsibilities established by Internal Audit management, resources are efficiently and effectively engaged, and audit work conforms to the associated professional standards and practices set forth by the Institute of Internal Auditors (IIA) and ISACA.

KNOWLEDGE/SKILLS/ABILITY:

- Strong knowledge of Internal Auditing assurance and advisory services processes, as well as the associated practices and standards.
- Must have capabilities to independently understand and assess risks relevant to business processes and related technologies. In addition, must have capabilities to effectively evaluate controls and best practices and recommend value-based control improvements to senior management in one or more of the following areas:

1. IT Audit Generalist , Skills and abilities include at a minimum: Audits of system applications, program change management, information security, system backup and recovery, data center operations, business continuity management (i.e. business continuity planning and disaster recovery planning), IT governance, technical support, helpdesk operations, systems under development and computer operations.
2. Corporate IT Initiatives , Skills and abilities include at a minimum: Program management principles, project management principles, project management tools, SDLC methodologies (e.g., Scrum, Agile, Waterfall), application controls, IT governance, build vs buy strategies, SaaS strategies, data migration, data conversions, testing strategies and tools, quality assurance and project plan analyses.
3. Data Mining and Analytics , Skills and abilities include at a minimum: Data file structures, database structures, data warehouse, reporting tools (e.g., ACL, SQL, Qlikview), data analyses, scenario analyses, multi-data source extraction and merging, report presentation and documentation.
4. Information Security , Skills and abilities include at a minimum: ID management and provisioning, network security, application security, security compliance (e.g., SOX, SOC1/2, and PCI), security certifications (e.g., ISO27001), threat and vulnerability analyses, Windows and Linux OS security, data and resource security, physical security and general IT infrastructure security.

Take a leadership position in expanding the use of technology by the audit staff. Excellent written and verbal communication skills as well as excellent editing skills. Assist IT Audit management in the preparation of communications to senior management on IT auditing activities. Ability to make appropriate decisions considering the relative costs and benefits of potential actions. Ability to take technical and complex issues and communicate them in a way that is relevant for the respective audience (which may include non-technical individuals). Ability to successfully work and promote inclusiveness in small groups.

JOB COMPLEXITY:

- Reliability and integrity of IT systems. Compliance with policies, plans, standards, laws, and regulations that could have significant impact on IT or operations.
- Measures taken to safeguard IT assets, including tests of existence and ownership as appropriate.
- Coordinate activities, to the extent possible, with the public accountants to enhance audit efficiency.
- May require attendance at IT steering committee meetings.
- Exercise discretion in the review of records to ensure confidentiality of all matters that come to attention. Ability to travel domestically and internationally.

Job Requirements

EXPERIENCE/EDUCATION:

- Bachelor,s degree or equivalent in information systems, accounting or related technology field.
- CISA or CIA certification; CISM, CISSP or CGEIT is advantageous, but not essential.
- 5-7 years of related IT and/or IT Audit experience and leadership experience.

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 5,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.
Skills
Type of Job(-US Only) 0

]]>Sat, 04 May 2013 03:00:00 GMThttp://jobs.rackspace.com/job/San-Antonio-Lead-IT-Auditor-US-Job-TX-78201/2468713/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/San-Antonio-Lead-IT-Auditor-US-Job-TX-78201/2468713/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Public Relations Program Manager - 18725

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Job TitlePublic Relations Program Manager
Category Marketing/Communications

Requisition Code

18725
Location US-CA-San Francisco San Francisco, CA 94107, US
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

The Public Relations Program Manager will develop and execute strategic media and industry influencer outreach programs aimed at strengthening Rackspace’s position as the open cloud company and world leader in hybrid cloud services. Oversee efforts to promote the Rackspace Startup program and increase the company’s visibility within the developer community. Cultivate trusted relationships with Bay area journalists and bloggers. Work with business units and the public relations team to develop and distribute stories and information to news media.

Responsibilities:

· Develop, manage and deliver strategic communication programs that incorporate business strategy, product direction and market position.

· Collaborate closely with PR leadership team to develop and deliver program objectives including press office management, creative PR campaign development, proactive pitching, press release creation and distribution.

· Manage press office including the development of corporate and product press releases along with the creation of proactive story ideas.

· Manage PR efforts around the Rackspace Startup program, including developing proactive story ideas to highlight the use of Rackspace’s hybrid cloud services.

· Lead developer PR program aimed at generating coverage that promotes open cloud services and toolkits for software and application developers.

· Schedule and staff meetings and interviews for subject matter experts and the senior leadership team.

· Collaborate with key Rackspace stakeholders, business units, senior leadership and product marketing to develop comprehensive communications plans for product launches and key corporate initiatives.

· Monitor industry news to identify and develop proactive media pitches and opportunities.

· Manage work assignments for outside public relations agencies.

· Provide work assistance to less experienced public relations specialists, and to members of other teams and departments.

Job Requirements

Key Performance Indicators for Team:

- 30-40 pieces of coverage per month and an increase of Share of Voice in the media

· 1-2 press releases per month

- Two customer win stories per month
- Quarterly thought leadership research campaigns

The ideal candidate will have the following:

· Strong work ethic, energetic, creative, collaborative, team player.

· Self-starter who works well under instruction and guidance.

· Ability to constantly learn more about the company and the complex, fast-changing industry in which it operates.

· Excellent skills in the areas of written and oral communication, interviewing of subject-matter experts, document research, relationship development, time management, decision making, content development, presentation, project management and organization.

· Strong copywriting and editing skills.

· Ability to communicate complex, technical information and ideas in ways that help the media and the company’s target audiences understand them.

· Works well across multiple teams within a large organization to successfully drive communications initiatives.

· Experience working in a team environment under tight deadlines with multiple, concurrent deliverables.

· Knowledge to make appropriate decisions considering the relative costs and benefits of potential actions.

· Desire to provide FANATICAL support to colleagues as well as to journalists and other external customers.

· Requires a Bachelor's degree in communications, public relations, business or marketing and 8-10 years of professional experience in public relations with corporate and technology experience preferred.

About Rackspace
Rackspace® Hosting(NYSE: RAX) is the open cloudcompany, delivering open technologies and powering more than 205,000 customers worldwide. Rackspace provides its renowned Fanatical Support® across a broad portfolio of IT products, including Public Cloud, Private Cloud, Hybrid Hostingand Dedicated Hosting.The company offers choice, flexibility and freedom from vendor lock in. Rackspace has been recognized by Bloomberg BusinessWeek as a Top 100 Performing Technology Company, is featured on Fortune’s list of 100 Best Companies to Work For and is included on the Dow Jones Sustainability Index. Rackspace is headquartered in San Antonio with offices and data centers around the world. For more information, visit www.rackspace.com.

Rackspace Hosting is an Equal Opportunity Employer.

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.
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]]>Mon, 29 Apr 2013 03:00:00 GMThttp://jobs.rackspace.com/job/San-Antonio-Public-Relations-Specialist%2C-IV-Job-TX-78201/2316033/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/San-Antonio-Public-Relations-Specialist%2C-IV-Job-TX-78201/2316033/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Business Development Manager II - US - 20333

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Job TitleBusiness Development Manager II - US
Category Marketing/Communications

Requisition Code

20333
Location US-CA-San Francisco San Francisco, CA 94107, US
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

This Business Development Manager manages relationships with the venture capital community, and influences decision making towards utilizing Rackspace Hosting for the VC funded portfolio companies, infrastructure
Responsibilities will include recruiting and engaging target VC,s, driving the necessary strategic business relationships with the VC and their portfolio companies to establish net new business in their portfolios. Business Development Manager will work closely with the Rackspace sales team to drive the day-to-day interactions with the portfolio companies in order to uncover and develop business opportunities. Candidate will also work closely with Rackspace corporate development, cloud strategy, product management and marketing teams on initiatives that drive opportunities in this space.

Candidate will possess a solid business background that enables them to drive an engagement at the CxO/Founder level, as well as a sufficient technical background that enables them to easily interact with software developers and architects. This candidate should also have a demonstrated ability to think strategically and analytically about business, product, and technical challenges, with the ability to build and convey compelling value propositions, and work cross-organizationally to build consensus.

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 5,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

Job Requirements
Skills
Type of Job(-US Only) 0

]]>Fri, 03 May 2013 03:00:00 GMThttp://jobs.rackspace.com/job/San-Francisco-Business-Development-Manager-II-US-Job-CA-94101/2530186/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/San-Francisco-Business-Development-Manager-II-US-Job-CA-94101/2530186/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Billing Systems Specialist - 18690

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Job TitleBilling Systems Specialist
Category Project Management

Requisition Code

18690
Location US-VA-Blacksburg Blacksburg, VA 24060, US
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

We are looking for a Billing Systems Specialist who will serve as the product owner for our internal billing systems. Analyze and refine account types, billing plans, pricing structures, discounting structures, etc. Understand the capabilities and limitations of the corporate Oracle system and be able to ensure our product needs are well-represented. Work closely with development teams to ensure billing systems are flexible and well-poised for future growth.

Responsibilities:

- Serves as liaison between billing operations and development departments during the initial phase of product development

- Meets with end users and Product team to understand business processes

- Gathers and documents functional, system, and data requirements

- Understand the capabilities of the corporate ERP system and be able to represent the Business Unit’s needs in company-wide initiatives

- Creates detailed technical specifications and data models for development of new or modifications to existing products

- Analyzes results of product testing to ensure product solution matches the documented business need

- Assesses available technologies and recommends solutions to development team

- May play a key role in the training of customer and technical support personnel

- Prepare analytics and/or models to better understand billing metrics and ensure accuracy/completeness

- Conduct operational audits to ensure compliance with company policies

- Research and resolve billing operational issues

- Determine potential weaknesses in internal controls and make changes to correct them

- Develop, recommend and implement process improvements

Job Requirements

The ideal candidate will have the following:

- Bachelor's degree in business, finance, computer science or marketing

- Typically requires four to five years of experience in the areas of development, project management, and technical business analysis

- Extensive experience working with business billing systems. Experience with subscription-based billing would be a major plus

- Experience in general billing functionality, including Account Management, Invoicing, Rating, Billing, Payment Processing, Collections, Pricing, and Configuration/Bundling.

- Familiarity with Oracle BRM would be beneficial

- Good level of knowledge of business operations to create requirements for product development

- Good project management and technical business analysis skills

- Excellent time management, communications, decision-making, presentation, human relations, and organization skills

- Able to resolve problems in a timely manner

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 4,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

#LI-MJ1
Skills
Type of Job(-US Only) 0

]]>Mon, 20 May 2013 03:00:00 GMThttp://jobs.rackspace.com/job/Blacksburg-Business-Systems-Analyst-III-US-Job-VA-24060/2291609/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/Blacksburg-Business-Systems-Analyst-III-US-Job-VA-24060/2291609/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Solutions Architect - UK - 19995

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Job TitleSolutions Architect - UK
Category Sales

Requisition Code

19995
Location UK - Hayes - Hyde Park Hayes Hayes, UK
Education Technical/Specialised Training
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

JOB DESCRIPTION:

As a Solution Architect (SA) you will provide technical designing advice to both new and existing customers in new sales opportunities which fit the defined technical and budgetary requirements and constraints. You will be working alongside PreSales Solution Engineers, Sales, Service Delivery Manager and Support in achieving the segments financial target by designing the perfect solution for our clients challenge. You will accomplish this by identifying, technically qualifying and addressing prospect’s technical requirements by normal consultative methods. As Solution Architect L4, from time to time you will be leading and mentoring more junior members of PreSales on sales opportunities

You will have confidence in knowing your skills, you are calm and collected under pressure and always available to mentor the less experienced. Your colleagues see you as a good team player who is keen to share knowledge as well as to listen and learn from others. You have on occasions managed a large strategic opportunity but have needed a little guidance

There are three grades within the PreSales career family; Solution Engineer, Solution Architect and Senior Solution Architect. Each grade encompasses a growing level of responsibilities and capabilities that are focused at solution complexities, size of the customer and the seniority of the decision maker i.e. manager to CTO/CEO

JOB REQUIREMENTS:

Key Accountabilities:

· Act as hosting & cloud subject matter experts

· Able to design data centre migration and transformation strategies

· Consulting with both potential and existing customers, building outsourcing solution roadmaps

· Presenting business solutions to board level of FTSE 1000 companies

· Leading the technical interests in large bids that include content writing

· Responsible for architecting & designing complex solutions

· Coaching sales and other SE’s

· Actively contributes to strategic planning at both account & market level

· Work with all areas of business operations in developing solution for prospects

Job Requirements

PERSON SPECIFICATION:

Technical/Professional Skills (ideally would have certifications)

· Networking & Network Security & Compliance (CCNA)

· Server Hardware (Dell)

· Storage & Managed Back-up

· Virtualisation (VMware, vSphere or MS Hyper-V) (VCP)

· MS Windows, Exchange, SharePoint, Active Directory, SQL & IIS (MSCE)

· Web application development and the infrastructure needed to support

· Linux (preferably Red Hat), PHP, Apache

· Cloud – Private & Public

· Infrastructure monitoring

· Disaster Recovery

· ITIL Foundation

· Project Management understanding, PRINCE 2

· Databases – MS SQL, MySQL & Oracle – desired but not mandatory

· Presales experience gained with ideally more than 5 years of in the industry

Personal Skills

· Able to lead a project team on presales opportunities requiring expert judgment and initiative for Data Centre transformation & consolidation projects less than 100 servers

· You have excellent teaching skills that enable you to run technology based training for Sales

· You can present technical concepts in authoritative and clear manner to customers through white boarding, presentations and proposals

· You have experience in providing mentoring for your team and sales

· You have a number of years’ experience in infrastructure design and understands implications and the impact to the business, both Rackspace & customer/prospect

· You have experiences with leading customer workshops exploring the requirements and mapping solutions

· Demonstrates expert knowledge of a chosen technology area (Subject Matter Expert)

· Tenacious problem solver, will own issues until full resolution

· Ability to create wow / delighter moments with customers

· You are effective with managing your time and expected deliverables

· Excellent communication skills, both written and verbal with great attention to detail

· Excellent negotiation skills

Business & Commercial Experience

· Working at board level of mid-size enterprise corporations, you are able to develop thought leadership relationships that enable strategic change within our customers

· Provide strategic change into contracts regarding SLA’s

· Can handle complex objections around the technical solutions which will include commercials

· A high level of business awareness and commercial acumen

· Strong organisational, time management and prioritization skills

· Able to take a creative approach to situations and problem solving

· You have experience with developing winning themes and then writing technical responses to bids (RFP’s & RFI’s)

· You are able to evangelise disruptive proposals when necessary

Key Performance Indicators

· High utilisation & engagement with sales

· Quality assessment of sold designs

· Effectiveness in the field

· 360’ feedback from peers & sales

· Deal close rate

· Average deal size/complexity

· Quality of written reports

ROLE DIMENSIONS

Financial (budget, delegated authority etc)

· Expense management

· Working with the team in achieving group revenue target

Non –Financial (number of staff, number of sites)

· No staff, may assist SE Manager by stand-in when absence

#LI-RC1

#apply
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Enterprise Sales Executive III - CH - 20341

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Job TitleEnterprise Sales Executive III - CH
Category Sales

Requisition Code

20341
Location CH - Balsberg-Switzerland Kloten, CH
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

Rackspace is seeking dynamic, driven, ambitious sales professionals with excellent communication and interpersonal skills to join the Rackspace Enterprise New Business sales team focusing on complex solution opportunities. The primary responsibilities for these roles include full sales life-cycle management, including: prospecting, discovery, education and thought leadership, solution proposing, negotiating, responding to sales enquiries, developing qualified leads through targeted outbound calling and event attendance and closing business within corporations with complex and mission critical server configurations. The candidate will possess superior negotiation and effective follow-up skills, have the ability to respond and work under pressure, whilst naturally carrying a sales quota. Their communication skills will allow them to present through WebEx, face to face meetings and via the telephone with potential clients.

They will embrace the Rackspace culture, contributing to team events and make recommendations for culture improvements at both a company and team/department level.

Job Requirements

Key Accountabilities:

· Meet and exceed monthly sales quota through outbound/ inbound leads strategically selling the company’s various propositions to new prospects in a consultative manner.

· Responsible for full sales cycle from prospecting, discovery, education and thought leadership, solution proposing, negotiating, closing and working closely with the implementation teams to deliver the solution. This will include reacting to inbound opportunities and proactively generating leads. Responsible for accurately managing your forecast throughout the lifecycle of the opportunity (via “SalesForce”).

· Work closely with Solutions Engineers to perform presales feasibility assessments to ensure that Rackspace solutions meet the customer requirements and what customisation would be required.

· Develop and maintain a clear understanding of your prospects business needs and how Rackspace’s solutions can enable current and future requirements. Where appropriate drive Rackspace product teams to develop new propositions.

· Build cross functional relationships within the prospect in order to penetrate the account further by focusing on C level engagement.

· Engage with channel partners to find and develop new opportunities.

· Responsible for adhering to company security policies and procedure as directed.

Level I

Level I

Level III

Job complexity

Focussed on responding to inbound enquiries (simple transactional solutions) and supplementing pipeline with proactive self generated opportunities

Equal focus on generating strategic relationships with target prospects and handling inbound leads of a more complex nature

Proactive Lead generation utilising exisiting contacts, network to build pipeline.

Medium to large scale enterprises with an annual turnover £30m to 100m

Medium to large scale enterprises with an annual turnover < £100M-1Billion

Big enterprises - Global with an annual turnover > £1Bn

<7 server solution complexity

<20 server solution complexity

>20 server solution complexity

1-3 months sales cycle

3-12 months sales cycle

3-18 months sales cycle

Takes direction from Sales Manager

Manages non-complex opportunites whilst takes direction from Sales Leader on the more complex

Sole lead on complex opportunities. Orchestrates highly complex bid management

Sales Experience

Proven negotiation skills

Moderate negotiation skills

Advanced Negotiation skills

Communication skills

Communication skills

Advanced Communication Skills

Accurate forecasting skills

Accurate forecasting skills

Accurate forecasting skills

Consultative sales approach selling the value proposition with guidance

Consultative sales approach selling the value proposition

Consultative sales approach selling the value proposition

Commercial Awareness

General business acumen

Advanced business acumen

Engagement

IT Manager/Director

IT Manager/Director and C Level Players with leadership support

Primarily C Level

Sales Experience

Provencommercial experience within a transactional new business sales environment, incorporating value/solutions service selling within the IT Infrastructure Services/ Outsourcing Industry or Managed hosting

Moderatecommercial experience in a new business sales environment, incorporating value/solutions service selling within the IT Infrastructure Services/ Outsourcing Industry or Managed hosting

Extensive commercial experience in a new business sales environment enabling value/solutions service selling within the IT Infrastructure Services/ Outsourcing Industry or Managed hosting

PERSON SPECIFICATION:

In addition:

· German speaking a must ( responsible region is Switzerland/Germany & Austria)

· Travelling in the region up to 50-70% required

· Professional Sales training and sales process knowledge (e.g. Spring, Scotsman, Miller Heiman, CCV, VBS)

· Educated to degree level or equivalent and/or relevant commercial experience.

#LI-NS1

#apply
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Website Manager - UK - 20787

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Job TitleWebsite Manager - UK
Category Marketing/Communications

Requisition Code

20787
Location UK - Hayes - Hyde Park Hayes Hayes, UK
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

JOB DESCRIPTION:

The Website Marketing Manager owns the overall development, management and maintenance of the Rackspace International portfolio of websites to meet current and future requirements across business groups.As the Website Marketing Manager you will lead a dynamic team responsible for driving Rackspace’s website initiatives and growth strategies across International. You will be asked to demonstrate leadership, creative thinking and innovative marketing vision to grow this critical business driver in International, working closely with senior management and Sales / Marketing teams.

JOB REQUIREMENTS:

Key Accountabilities:

· Re-develop the Rackspace UK and International websites to meet current and future business requirements across all stakeholder groups (SMB, Enterprise, Cloud, Corporate) - to be defined. Create and communicate an ongoing website(s) development roadmap

· Manage the ongoing website experience encompassing: product ranging and merchandising, discoverability, editorial / content, and social sharing - to increase visitor traffic and engagement, time spent and conversion / activation

· Track and report website(s) performance metrics (KPIs), with follow-up analysis to inform the development of optimisation action plans. Lead team to clearly communicate website strategy and results to senior management and to the broader organisation

· Devise and implement an ongoing testing programme to ensure that all websites are maximized to deliver traffic ingestion, interaction and conversion to Sign-Ups / Leads

· Integrate plans and activities with the Acquisition, Installed Base and Partner Marketing teams to support the delivery of overall SMB propositions and strategies

· Lead team to develop tools and frameworks to improve effectiveness of website programmes across International and globally

· Work with Propositions Marketing to develop compelling positioning and messaging for Rackspace’s website communications

· Accountable for sales performance, driving cloud, dedicated and email sales through prospect and customer.

· Coordinate and manage across cross-functional teams, working with PR, Research, Marketing and Sales teams, product and executive stakeholders

· Working closely with the US on global initiatives

Key Performance Indicators (against each key accountability)

· Conversion: Visitors / Interactions (Chats, Site Subs, Inbound Calls)

· Conversion: Visitors / Sign-Ups

· Site Bounce Rate

(NB - there are numerous KPIs which need to be monitored, optimised and actioned but the above represent the primary business drivers)

Job Requirements

PERSON SPECIFICATION:

· Degree required; professional Marketing qualifications preferred (CIM, IDM or equivalent)

· Extensive experience in a role developing and managing corporate / Marketing websites, with a proven track record of driving KPIs

· Solid experience in applying online best practices, tactics and tools with an excellent knowledge of the latest developments in this space

· Experience working with content management systems, specifically Drupal.

· Outstanding communication skills in email, copywriting, presentation, and verbal

· Demonstrated understanding of business processes and systems functionality in assigned tasks and projects

· Candidate must thrive working in an entrepreneurial, hands-on team environment, but also be a self-starter having the ability to think on their feet and work under their own initiative

· Must have the discipline to plan, organize, prioritise and manage time across multiples tasks to meet deadlines

· Proven relationship-building ability essential, ideally within a multi-layered International environment

#L1-NS1

#apply
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Manager, Internal Communications - UK - 20483

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Job TitleManager, Internal Communications - UK
Category Marketing/Communications

Requisition Code

20483
Location UK - Hayes - Hyde Park Hayes Hayes, UK
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

Created by: Lauren Fox Date: 27 March 2013
JOB TITLE: Internal Communications Manager FUNCTION: Internal Communications
REPORTS INTO: Global Director of Communications JOB FAMILY: Marketing

JOB DESCRIPTION:

The role of the Internal Communications Manager will be responsible for developing and implementing the internal communications strategy for International. Other responsibilities will be for the day-to-day management of the Internal Communications team and activities including acting as a trusted advisor to the International Leadership Team and senior leaders within the business, and support the Director of Global Communications.

JOB REQUIREMENTS:

Key Accountabilities:
, Plan, manage and drive the internal communications strategy and plans supporting the business strategic priorities including monthly Open Book, International milestone events, annual kick-off presentations, two-way communication channels and internal newsletter etc.
, Ensure that International Rackers understand the company strategy, objectives and scorecard, and overall corporate message.
, Manage the Internal Communications Specialist and team to ensure high performance while delivering consistent messaging and high quality and dynamic communications.
, Build strong relationships and trust with senior leaders and Rackers and provide credible, strategic advice on communications challenges.
, Assist with the development of communication collateral including internal surveys, award submissions and culture messages.
, Write and distribute internal updates for Rackers via email, the intranet, weekly talking points and other effective mediums for important company news.
, Work with the Global Director of Communications to lead in wider company communications and ensure global alignment with US Comms team.

Key Performance Indicators
, Evolving the two-way communications channels for Rackers to engage in the Rackspace strategy and International plan.
, Continuous engagement of Rackers in Open Books and two-way communication channels.
, Effective communications across Rackspace International.
, Regular and well-attended internal events as set out in the quarterly internal comms plan.
, Continuous improvement in the readership of Weekly Talking Points.

,
MAIN CONTACTS (internal)

Internal Communications Specialists Ongoing
Global Director of Communications Ongoing
International Leadership team Ongoing
US Internal Comms Ongoing
European PR Manager Ongoing

PERSON SPECIFICATION:
, Experience of working in a matrix organisation, balancing multiple stakeholder requirements.
, Experience of working in professional or IT services
, Experience of building strong relationships and influencing senior business leaders and peers.
, Experience of creating and executing internal communication strategies that support business objective and increase employee engagement
, Possess a strong work ethic, be energetic, creative and collaborative
, Possess excellent verbal, written skills and presentation
, Possess excellent IT skills, including content management systems, and preferably publishing packages.
, Qualifications in communication, PR, Marketing or journalism (either as main degree or additional qualification) or equivalent (desirable).

#LI-SW2

#APPLY

Job Requirements
Skills
Type of Job(-US Only) 0

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Sr C# Developer - 19792

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Job TitleSr C# Developer
Category Software Development

Requisition Code

19792
Location US-VA-Blacksburg Blacksburg, VA 24060, US
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

Job Description
Rackspace is seeking a Senior C# Developer for our Email and Apps Control Panel team. This team is providing Rackspace,s email and applications customers with a world-class feature-rich administration portal (Control Panel) and RESTful APIs to support administration automation.
As a software developer at Rackspace, you will be working in a high-energy team, writing great software by using the best engineering practices in the industry today. Passion for all aspects of software development is a must.

This position is located in Blacksburg, VA, a town in southwest Virginia nestled on a plateau between the Blue Ridge and Allegheny mountains. You,ll be doing world-class development for a cloud computing leader in a beautiful location with a temperate climate and very little commute time.

Candidate will have:
, 8+ years of C#, Java, or C++ experience with at least 2 years of recent C# experience
, Experience with a relational database (MySQL, MSSQL, Oracle)
, Experience with design principles (patterns, cohesion/coupling, S.O.L.I.D.)
, Experience with Agile engineering practices (test driven development, continuous integration and pair programming, etc.)
, Exceptional familiarity with object oriented development principles
, Ability (and enthusiasm) in mentoring less experienced developers
, Willingness to work on tools/technologies outside of the Microsoft stack

Prefer candidates who additionally possess:
, Experience in the development, deployment, and enhancements of RESTful APIs
, Web application development experience
, Experience with an MVC framework
, Experience with asynchronous messaging (MSMQ, ActiveMQ, Mule, NServiceBus)
, Experience with an ORM (e.g., Hibernate/NHibernate)
, Experience in a medium or large corporate environment
, Experience with Dependency Injection/Inversion of Control Containers (Castle Windsor, Unity)

Responsibilities
, Design robust, scalable, secure, and globalized features and hosted services.
, Identify risks and mitigation for own feature area
, Effectively manage dependencies for own feature area
, Efficiently implement own feature area with minimal technical debt
, Ensure that features are bug free
, Include unit tests for own feature area to achieve established code coverage targets
, Create a feature area that is test-driven designed, enabling efficient regression testing
, Make regular contribution to test automation
, Write clean, maintainable code using the best engineering practices in the industry today (unit testing, source control, continuous integration, automation, design patterns, etc.)
, Communicate closely with the operations team to ensure smooth and proper rollouts of all products and features
, Provide Fanatical support of all production software on which you currently work

Job Requirements

The ideal candidate will have the following:

- Has expert knowledge in multiple technologies relevant to current activities in the business unit
- Has good working knowledge of most technologies relevant to our core business
- Demonstrates a systematic structured problem solving approach
- Ability to generalize a specific problem and derive solution for a class of problem
- Ability to derive causal relationship from ambiguous data
- 6-9 years of experience
- Has solid software engineering fundamentals gained through Computer Science course works or relevant experience
- Initiates ideas and acts upon ideas that result in indirect benefits. Fanatical about quality
- Ability to develop, adopt, and share quality improvement strategy
- Initiates opportunity for collaborating outside of his/her team
- Maintains a collaborative working relationship with others by seeking, using and giving feedback
- Being open to and values diverged thinking, ideas, and opinions from others and being able to manage any healthy contention
- Seeks and uses feedback from others to manage his/her own behaviors or others’ impression
- Appeals for support from others with data and facts
- Anticipates and manages reaction from others

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 3,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.
Skills
Type of Job(-US Only) 0

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