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Datacenter Team Leader - 17837

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Job TitleDatacenter Team Leader
Category Data Center Operations & Engineering

Requisition Code

17837
Location US-VA-Ashburn Ashburn, VA 20147, US
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

The Data Center Operations Team Lead is responsible for managing the Data Center Operations Staff and all IT Infrastructure, including customer configurations, ensuring all customer server environments are secure, operational, and maintain 99.999% uptime. The Data Center Operations Team Lead carries this out through continuous proactive performance feedback, assignment of responsibilities including projects and tasks, utilization of 5S methodology, implementation of lean production practices and review of process compliance.

Responsibilities:

· Responsible for the assignment and coordination of all work, tasks and projects

· Responsible for the preparation, coordination and implementation of all actions and activities required for the hiring and onboarding of new employees

· Provide consistent, timely employee performance feedback with a focus on employee development

· Coordinate customer configuration maintenances; including hardware modification, operating system modification or installation and all other technical requirements

· Responsible for adhering to company security policies and procedures, including health and safety, and local governing requirements as directed

· Effectively drive, create and implement processes and policies with the focus on global alignment

· Responsible for the auditing of all 5S and housekeeping practices as well as the remediation of all non-compliant items

Job Requirements

The ideal candidate will have the following:

· High School diploma or equivalent required; University or College degree preferred

· Experience working in a data center environment or equivalent technology background preferred

· Experience in a customer service oriented position preferred

· Experience managing personnel and resources preferred

· Industry recognized certifications in operating systems, networking, security and/or storage technologies preferred

· Ability to prioritize work in a fast paced, high pressure environment including the resolution of escalated issues and events

· Experience leading root cause analysis investigations

· Exceptional communication and grammatical skills including highly professional phone etiquette

· Ability to lift 50 lbs over head

· Must have reliable transportation and be willing to occasionally travel (2-4 wks/yr)

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 5,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

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Skills
Type of Job(-US Only) 0

]]>Wed, 22 May 2013 02:59:00 GMThttp://jobs.rackspace.com/job/Ashburn-DC-Ops-Team-Lead-US-Job-VA-20146/2169346/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/Ashburn-DC-Ops-Team-Lead-US-Job-VA-20146/2169346/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Data Centre Operations Technician - ADDCOPS

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Job TitleData Centre Operations Technician
Category Data Center Operations & Engineering

Requisition Code

ADDCOPS
Location LON3- Slough Datacenter Slough, UK
Education Technical/Specialised Training
Job Type Full-time
Shift/Hours Rotating


Travel Required 0
Job Description

The Data Centre Operations Technician is responsible for building custom ordered servers. The Technician monitors, troubleshoots, and repairs servers with hardware and network problems. The Technician works with minimal supervision in a high stress environment.

Responsibilities:

- Build, upgrade and configure custom ordered servers spanning several different platforms and configurations
- Monitor, troubleshoot and repair upgrade and downgrade servers with hardware and network problems
- Monitor all Electrical, Mechanical and Emergency Generator systems and report as appropriate. Routine up keeping and cleaning
- Escalate tickets as needed and collaborate with teammates to resolve customer issues

Job Requirements

The ideal candidate will have the following:

- Previous experience of building and repairing PCs and Servers
- Previous experience administrating Windows or Unix based operating systems
- Previous experience in a customer service orientated position preferred
- The ability to build a server from scratch, including an understanding of RAID configurations
- Cabling
- Familiarity with network architecture and configuration
- Knowledge in at least one of: Linux, Windows Server, FreeBSD
- Good knowledge of PC and Server Hardware
- An inherent flair to go above and beyond (a fanatical customer service attitude)
- Due to the nature of the position, the ability to lift at least 15kg (33lb)
- Due to the 24x7 operations of the facility, must be able to work a flexible work schedule, may include nights, weekends, holidays etc
- Hardworking and copes well under high pressure

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Skills
Type of Job(-US Only) 0

]]>Wed, 29 May 2013 02:59:00 GMThttp://jobs.rackspace.com/job/Slough-Data-Centre-Operations-Technician-Job/1424764/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/Slough-Data-Centre-Operations-Technician-Job/1424764/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Datacenter Facility Engineer II - 2nd shift - 20078

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Job TitleDatacenter Facility Engineer II - 2nd shift
Category Data Center Operations & Engineering

Requisition Code

20078
Location US-TX-Grapevine Grapevine, TX 76051, US
Education High School
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

We are seeking a Facility Engineer II to be responsible for the operation, and maintenance of all electrical, mechanical, and HVAC equipment within the Data Center. This equipment supports mission-critical servers and must maintain better than 99.999% uptime. The incumbent will also be responsible for vendor selection and various contract negotiations.

Responsibilities:

- Ensure proper distribution of power within the facility and to equipment racks.
- Ensure prompt repair of any failed or degraded equipment.
- Ensure proper operation and maintenance of all equipment.
- Ensure prompt repair of any failed or degraded equipment.
- Manage contractors and vendors that perform work in the Data Centers. Institute and maintain maintenance contracts for equipment.
- Ensure that all necessary permits are obtained.

Job Requirements

The ideal candidate will have the following:

- Minimum of 3-5 years experience in a Data Center or other applicapable position preferred
- Advanced knowledge of high voltage filtered systems including UPS, PDU, transformer, etc.
- Advanced knowledge of generators. Advanced knowledge of CRAC systems
- License facilities operation trade in mechanical, electrical or HVAC in one or more areas preferred
- Able to apply basic computer knowledge and experience in order to facilitate the ticket process
- Exhibits good communications and writing skills
- Must exhibit a fanatical customer service attitude
- Due to the nature of the position, must be able to lift 50 lbs. over head
- Due to the 24x7 operations of the facility, must be able to work a flexible work schedule, may include nights, weekends, holidays, etc.

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 5,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

#LI-LM1
Skills
Type of Job(-US Only) 0

]]>Mon, 17 Jun 2013 07:59:00 GMThttp://jobs.rackspace.com/job/Grapevine-Datacenter-Facility-Engineer-II-Job-TX-76051/2497347/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/Grapevine-Datacenter-Facility-Engineer-II-Job-TX-76051/2497347/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Datacenter Operations Technician I - 20161

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Job TitleDatacenter Operations Technician I
Category Data Center Operations & Engineering

Requisition Code

20161
Location US-IL-Elk Grove Village Elk Grove Village, IL 60007, US
Education High School
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

The Datacenter Operations Technician is responsible for maintaining the data center environment and ensuring all customer server environments are secure, operational, and highly available through continuous proactive monitoring, customer support, and scheduled maintenance preparation.

JOB COMPLEXITY:

- Builds, upgrades, configures, provisions and installs servers from scratch spanning several different platforms and configurations.
- Performs basic monitoring, troubleshooting and repair of all aspects of servers, operating systems and hardware.
- Responds to customer impacting events. Upgrades and downgrades servers. Removes hardware from server environments.
- Monitors all Electrical, Mechanical and Emergency Generator systems and reports issues as appropriate.
- Performs routine maintenance activities on customer server environments.
- Assists in the planning of server environments.

Job Requirements

KNOWLEDGE/SKILLS/ABILITY:

- Basic knowledge of x86-based hardware components including the ability to build a fully functioning system.
- Clear understanding of storage principles including troubleshooting RAID technology and operating system disk management.
- Ability to perform basic recovery procedures utilizing operating system boot loaders.
- Basic knowledge of server operating systems to include Microsoft Windows, Redhat Linux and Ubuntu Linux as well as an understanding of VMware ESX server.
- Command line knowledge for both Microsoft and Linux preferred.
- Basic understanding of file systems and the ability to perform basic data recovery.
- Basic knowledge of network protocols, principles and concepts including the ability to troubleshoot local connectivity issues.
- Ability to perform basic configuration and troubleshooting of SSH and Microsoft Terminal Services. A
- bility to follow defined operational standards, understand data center critical infrastructure, and understand server operating systems.
- Strong communication and grammatical skills as well as professional phone etiquette.
- Ability to type with proficiency and accuracy.
- Self-driven with the ability to successfully work and promote inclusiveness in small groups.
- Must exhibit a FANATICAL customer service attitude.

EXPERIENCE/EDUCATION:

- HS diploma or GED required, Associate’s or Bachelor’s degree in a related field preferred.
- Minimum 1 year of relevant experience and the ability to show familiarity with building, repairing or upgrading hardware components required.
- Demonstrated ability to prioritize work in a fast paced, high pressure environment required.
- Proficient with productivity software including, but not limited to, Microsoft Office and Open Office as well as email client software including the creation of rules and folder organization. 6 months experience in a customer service oriented position preferred.
- Industry recognized certifications including CompTIA, Microsoft, Redhat and/or Cisco preferred.
- Demonstrated ability to consistently provide FANATICAL support.

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 4,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.
#LI-LM1
Skills
Type of Job(-US Only) 0

]]>Mon, 17 Jun 2013 07:59:00 GMThttp://jobs.rackspace.com/job/Elk-Grove-Village-Datacenter-Operations-Technician-I-Job-IL-60007/2497344/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/Elk-Grove-Village-Datacenter-Operations-Technician-I-Job-IL-60007/2497344/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Datacenter Operations Team Leader - 20903

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Job TitleDatacenter Operations Team Leader
Category Information Technology

Requisition Code

20903
Location US-IL-Elk Grove Village Elk Grove Village, IL 60007, US
Education High School
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

The Data Center Operations Team Lead is responsible for managing the Data Center Operations Staff and all IT Infrastructure, including customer configurations, ensuring all customer server environments are secure, operational, and maintain 99.999% uptime. The Data Center Operations Team Lead carries this out through continuous proactive performance feedback, assignment of responsibilities including projects and tasks, utilization of 5S methodology, implementation of lean production practices and review of process compliance.

Responsibilities:

· Responsible for the assignment and coordination of all work, tasks and projects

· Responsible for the preparation, coordination and implementation of all actions and activities required for the hiring and onboarding of new employees

· Provide consistent, timely employee performance feedback with a focus on employee development

· Coordinate customer configuration maintenances; including hardware modification, operating system modification or installation and all other technical requirements

· Responsible for adhering to company security policies and procedures, including health and safety, and local governing requirements as directed

· Effectively drive, create and implement processes and policies with the focus on global alignment

· Responsible for the auditing of all 5S and housekeeping practices as well as the remediation of all non-compliant items

Job Requirements

The ideal candidate will have the following:

· High School diploma or equivalent required; University or College degree preferred

· Experience working in a data center environment or equivalent technology background preferred

· Experience in a customer service oriented position preferred

· Experience managing personnel and resources preferred

· Industry recognized certifications in operating systems, networking, security and/or storage technologies preferred

· Ability to prioritize work in a fast paced, high pressure environment including the resolution of escalated issues and events

· Experience leading root cause analysis investigations

· Exceptional communication and grammatical skills including highly professional phone etiquette

· Ability to lift 50 lbs over head

· Must have reliable transportation and be willing to occasionally travel (2-4 wks/yr)

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 5,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.
Skills
Type of Job(-US Only) 0

]]>Fri, 14 Jun 2013 07:59:00 GMThttp://jobs.rackspace.com/job/Elk-Grove-Village-Datacenter-Operations-Team-Leader-Job-IL-60007/2601944/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/Elk-Grove-Village-Datacenter-Operations-Team-Leader-Job-IL-60007/2601944/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Datacenter Operations Technician I - 20282

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Job TitleDatacenter Operations Technician I
Category Data Center Operations & Engineering

Requisition Code

20282
Location US-VA-Ashburn Ashburn, VA 20147, US
Education High School
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

We are seeking a DC Ops. Technician who will be responsible for maintaining the data center environment and ensuring all customer server environments are secure, operational, and highly available through continuous proactive monitoring, customer support, and scheduled maintenance preparation.

Responsibilities:

- Builds, upgrades, configures, provisions and installs servers from scratch spanning several different platforms and configurations.
- Performs basic monitoring, troubleshooting and repair of all aspects of servers, operating systems and hardware.
- Responds to customer impacting events.
- Upgrades and downgrades servers.
- Removes hardware from server environments.
- Monitors all Electrical, Mechanical and Emergency Generator systems and reports issues as appropriate.
- Performs routine maintenance activities on customer server environments.
- Assists in the planning of server environments.

EXPERIENCE:

- High School diploma or equivalent required; University or College degree preferred
- Minimum 1-year experience or ability to show familiarity with building, repairing or upgrading hardware components required

- Minimum 6-months experience in a customer service oriented position preferred

- Industry recognized certifications including CompTIA, Microsoft, Redhat and Cisco preferred

KNOWLEDGE/SKILLS:

- Basic knowledge of x86-based hardware components including the ability to build a fully functioning system
- Clear understanding of storage principles including troubleshooting RAID technology and operating system disk management

- Ability to perform basic recovery procedures utilizing operating system boot loaders

- Basic knowledge of server operating systems to include Microsoft Windows, Redhat Linux and Ubuntu Linux as well as an understanding of VMware ESX server

- Command line knowledge for both Microsoft and Linux preferred

- Basic understanding of file systems and the ability to perform basic data recovery

- Basic knowledge of network protocols, principles and concepts including the ability to troubleshoot local connectivity issues

- Ability to perform basic configuration and troubleshooting of SSH and Microsoft Terminal Services

REQUIREMENTS:

- Must be a self-starter who enjoys working in a team-based environment with minimal supervision
- Must be able to work a flexible schedule, 24x7x365 coverage required including holidays and weekend.

- Must be able to prioritize work in a fast paced, high pressure environment

- Must have strong communication and grammatical skills as well as professional phone etiquette

- Must be proficient with productivity software including, but not limited to, Microsoft Office and Open Office as well as email client software including the creation of rules and folder organization

- Must be able to type with proficiency and accuracy

- Must be able to lift 50 lbs over head

- Must have reliable transportation and be willing to occasionally travel (2-4 wks/yr)

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 5,000 Rackers employed worldwide dedicated to providing customers our premier hosting services. J2WLI

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

#LI-LM1

Job Requirements
Skills
Type of Job(-US Only) 0

]]>Sun, 16 Jun 2013 07:59:00 GMThttp://jobs.rackspace.com/job/Ashburn-Datacenter-Operations-Technician-I-Job-VA-20146/2556504/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/Ashburn-Datacenter-Operations-Technician-I-Job-VA-20146/2556504/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Cloud Big Data - Software Developer II - 20347

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Job TitleCloud Big Data - Software Developer II
Category Software Development

Requisition Code

20347
Location 1. US-TX-Austin Austin, TX 78753, US
2. US-TX-San Antonio-CSTL San Antonio, TX 78218, US
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

At Rackspace, we're changing the way people think about Big Data and the Cloud. We're dedicated to building an open, highly-scalable, infrastructure on top of open source technologies like OpenStack, Linux, and Hadoop giving customers the ability to have a Big Data platform up and running in minutes, not days.

If you are seeking a position in software development where you can influence the future of Big Data and have experience in Hadoop, NoSQL, virtualization, or building high-performance hardware or software systems, we would like to talk to you about how you may fit on our team.

We offer a fast-paced, engaging environment where you will work with cutting edge technology in the cloud computing space. You will collaborate closely with other engineers on the team to design and build the infrastructure that will support large numbers of customers and tremendous amounts of data.

Job Requirements

The ideal candidate will have:

- Passion, customer focus, collaboration and the ability to excel in a fast-paced environment
- Strong software development background, preferably with experience in Python or Java
- Extensive experience with server-side APIs, tools and frameworks
- Background developing complex, robust, scalable and secure server software, particularly at web scale

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 5,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

-LI-OD1
Skills
Type of Job(-US Only) 0

]]>Sat, 01 Jun 2013 08:00:00 GMThttp://jobs.rackspace.com/job/Austin-Cloud-Big-Data-Software-Developer-II-Job-TX-73301/2530185/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/Austin-Cloud-Big-Data-Software-Developer-II-Job-TX-73301/2530185/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Software Developer - Test III Analytics - US - 18490

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Job TitleSoftware Developer - Test III Analytics - US
Category Quality Assurance

Requisition Code

18490
Location US-TX-Austin Austin, TX 78753, US
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

As a Software Developer in Test at Rackspace you are given the challenge of building the testing infrastructure for Data Analytics project and its integration with other Cloud products. At Rackspace, we pride ourselves in providing a great work environment with flexible hours, talented team members, and cutting edge technology. For this role, you will be working side-by-side with Software Developers and other Software Developers in Test, testing web applications and its interfaces, ensuring our software interfaces live up to our Fanatical Support standards. Passion for testing is a must. This position is located in Austin, TX.

Rackspace Video:

http://www.youtube.com/watch?v=J4b0UlAZcH4

http://rackertalent.com/videos/a-look-inside-rackspace-austin/

In this role you will be: Working with Hadoop, Big Data Development, Data Warehousing, Data Analytics

- Coding test automation in Java and other OO languages
- Working with open source data analytics frameworks like Hadoop
- Working with big Data analytics and business intelligence projects
- Designing and implementing testing infrastructure as well as test cases
- Following Agile Scrum methodology, working alongside collaborative software developers and product owners

Job Requirements

Required Experience/Skills:

- 4+ years of experience in Software Development with a focus on Software Quality Engineering with experience in various test methodologies
- 2+ years of coding experience in either Java or Python
- 3+ years of experience with any database like Oracle, Postgres, SQLServer, or MySQL. Proficient with SQL.
- Business intelligence Reporting
- Raw data collection for data reporting
- Enterprise - large data/scalable systems experience
- Experience with Linux
- Test Experience with data warehousing, ETL, bigdata
- Experience in writing test harness to test application interfaces or APIs, web services
- Strong knowledge of test automation and tools like JUnit, REST, SOAPUI, XMLRPC, etc
- Ability to work independently, triage issues, and prioritize tasks
- Strong team player
- Strong understanding of Quality Processes
- Excellent written and verbal communication, problem solving, interpersonal, and time management skills
- Familiarity with Continuous Integration concepts
- Experience using source code repositories (Git, Subversion, TFS, etc.)

Desired Experience/Skills:

- Experience with Hadoop, noSQL, flume
- Familiarity with advanced software/testing methodologies such as BDD
- Experience with Agile Methodologies (Scrum, XP, Lean, Kanban, etc.)
- Experience with geographically dispersed teams.
- Familiarity with Performance Testing
- Experience with Continuous Deployment concepts
- Familiarity with SOA and SaaS delivery models

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 3,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

#LI-CC2

Job Requirements

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Skills
Type of Job(-US Only) 0

]]>Fri, 31 May 2013 07:59:00 GMThttp://jobs.rackspace.com/job/Austin-Software-Developer-Test-III-US-Job-TX-73301/2266605/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/Austin-Software-Developer-Test-III-US-Job-TX-73301/2266605/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Datacenter Operations Technician I - 20071

This details all the information about the job posting. To submit your resume, click on the 'Submit your Resume to this Job' button.

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Job TitleDatacenter Operations Technician I
Category Information Technology

Requisition Code

20071
Location US-TX-Grapevine Grapevine, TX 76051, US
Education High School
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

PRIMARY RESPONSIBILITY: Responsible for maintaining the data center environment and ensuring all customer server environments are secure, operational, and highly available through continuous proactive monitoring, customer support, and scheduled maintenance preparation.

JOB COMPLEXITY:

- Builds, upgrades, configures, provisions and installs servers from scratch spanning several different platforms and configurations.
- Performs basic monitoring, troubleshooting and repair of all aspects of servers, operating systems and hardware.
- Responds to customer impacting events. Upgrades and downgrades servers. Removes hardware from server environments.
- Monitors all Electrical, Mechanical and Emergency Generator systems and reports issues as appropriate.
- Performs routine maintenance activities on customer server environments.
- Assists in the planning of server environments.

Job Requirements

KNOWLEDGE/SKILLS/ABILITY:

- Basic knowledge of x86-based hardware components including the ability to build a fully functioning system.
- Clear understanding of storage principles including troubleshooting RAID technology and operating system disk management.
- Ability to perform basic recovery procedures utilizing operating system boot loaders.
- Basic knowledge of server operating systems to include Microsoft Windows, Redhat Linux and Ubuntu Linux as well as an understanding of VMware ESX server.
- Command line knowledge for both Microsoft and Linux preferred.
- Basic understanding of file systems and the ability to perform basic data recovery.
- Basic knowledge of network protocols, principles and concepts including the ability to troubleshoot local connectivity issues.
- Ability to perform basic configuration and troubleshooting of SSH and Microsoft Terminal Services. A
- bility to follow defined operational standards, understand data center critical infrastructure, and understand server operating systems.
- Strong communication and grammatical skills as well as professional phone etiquette.
- Ability to type with proficiency and accuracy.
- Self-driven with the ability to successfully work and promote inclusiveness in small groups.
- Must exhibit a FANATICAL customer service attitude.

EXPERIENCE/EDUCATION:

- HS diploma or GED required, Associate’s or Bachelor’s degree in a related field preferred.
- Minimum 1 year of relevant experience and the ability to show familiarity with building, repairing or upgrading hardware components required.
- Demonstrated ability to prioritize work in a fast paced, high pressure environment required.
- Proficient with productivity software including, but not limited to, Microsoft Office and Open Office as well as email client software including the creation of rules and folder organization. 6 months experience in a customer service oriented position preferred.
- Industry recognized certifications including CompTIA, Microsoft, Redhat and/or Cisco preferred.
- Demonstrated ability to consistently provide FANATICAL support.

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 4,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.
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Skills
Type of Job(-US Only) 0

]]>Thu, 13 Jun 2013 07:59:00 GMThttp://jobs.rackspace.com/job/Grapevine-Datacenter-Operations-Technician-I-Job-TX-76051/2487954/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/Grapevine-Datacenter-Operations-Technician-I-Job-TX-76051/2487954/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Network Operations Manager II - 19288

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Job TitleNetwork Operations Manager II
Category Information Technology

Requisition Code

19288
Location US-VA-Ashburn Ashburn, VA 20147, US
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

Rackspace's Network Operations team consists of diverse, upbeat, creative, team-oriented Engineers who are responsible for monitoring, managing, and troubleshooting one of the most challenging networks around. The Network Operations Manager position will be based in our Network Operations Center in Ashburn, VA.

Key Responsibilities:

, Lead a team in support of the urgent response and resolution of problems, monitoring and maintain uptime, reliability and performance of Data Center networks, and providing internal and external customer service
, Provides technical support to various users, departments and providers with regards to the LAN/WAN
, Serve in a supervisory role and be responsible for operational decisions
, Motivating and mentoring Rackers, creating personal development plans, and creating a world class team
, Reporting and escalation of incidents, impact and resolution

Key Accountabilities

, 100% uptime on network availability
, Ensure adequate coverage is maintained on site by managing the team,s holiday and training plans and ensuring the team scales with the business
, Incidents are detected and resolved in a timely manner
, A focus on continuous improvement of operational policies, practices and tools
, Team performance and precision of highly critical functions that keep the networks up and running
, Regular face to face meetings are held with all the Network Operations team members to make sure personal development plans exists and are followed and to provide guidance and advice on performance and personal development/career advance

PERSON SPECIFICATION:

, Intermediate knowledge of operations, engineering, configuration, maintenance and upgrade of the local area network (LAN) and/or wide area network (WAN).
, Intermediate knowledge of Cisco hardware and IOS.
, Intermediate knowledge of servers, switches, routers, and various network services.
, Advanced knowledge of network operations.
, Exceptional leadership and communication skills.
, Ability to make appropriate decisions considering the relative costs and benefits of potential actions.
, Ability to apply varying leadership skills and traits that create solutions and results to unexpected situations.
, Ability to successfully work and promote inclusiveness in small groups.
, Ability to provide FANATICAL support.
, Ability to work shift work.

Job Requirements

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 4,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

#LI-LM1
Skills
Type of Job(-US Only) 0

]]>Sun, 16 Jun 2013 07:59:00 GMThttp://jobs.rackspace.com/job/Ashburn-Network-Operations-Manager-II-US-Job-VA-20146/2388259/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/Ashburn-Network-Operations-Manager-II-US-Job-VA-20146/2388259/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Oracle BRM Billing Analyst - 18624

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Job TitleOracle BRM Billing Analyst
Category Information Technology

Requisition Code

18624
Location US-TX-San Antonio-CSTL San Antonio, TX 78218, US
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

Seeking Senior Oracle Billing and Revenue Management (BRM) candidates for open positions within Rackspace's BRM Ops team. The Oracle BRM platform enables the rapid creation, deployment, and real-time billing and is used by many large technology companies to deliver voice, data, video, and content services across wireless, wire-line, cable, and satellite networks. Qualified candidates will have demonstrated experience in developing, testing, and implementing customized BRM policy code, product, pricing and rating configurations. Skills should also include integrating BRM systems with other enterprise applications using the Java PCM API, Connection Manager (CM), and Data Manager (DM) interfaces. Additional required skills include the ability to work either independently or within a team environment, and possess a combination of technical depth, excellent written/verbal communication skills and client management skills.

Qualifications:

- B.S. in Computer Science, or equivalent degree; or equivalent industry experience.
- Software developer with strong expertise in client needs analysis, installation, migration, integration, and deployment of BRM.
- Minimum 5 years Oracle BRM (Portal Infranet) experience.
- Experience configuring and deploying complex client/server billing software on Unix and Windows servers required.
- Strong database skills.
- Draft installation and configuration documentation.
- Scope, plan, test and perform application upgrades, system migrations, and database conversions.
- Design price lists, product models, custom invoices, and reports.
- Review design documents, design solutions, code, test, and deploy code.

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 4,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

Job Requirements
Skills
Type of Job(-US Only) 0

]]>Wed, 19 Jun 2013 07:59:00 GMThttp://jobs.rackspace.com/job/San-Antonio-Oracle-BRM-Billing-Analyst-Job-TX-78201/2291098/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/San-Antonio-Oracle-BRM-Billing-Analyst-Job-TX-78201/2291098/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Financial Analyst III - US - 20744

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Job TitleFinancial Analyst III - US
Category Accounting/Finance

Requisition Code

20744
Location US-TX-San Antonio-CSTL San Antonio, TX 78218, US
Education High School
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

PRIMARY RESPONSIBILITY:

- Performs financial analyses on cash flows, operating results, and business plans to determine rates of return, capital/cash flow requirements, etc.
- Prepares forecasts and analyses on industry and general economic trends
- May be responsible for budget analysis
- Responsible for department’s budgeting process: plans, develops, prepares, inputs, and maintains company’s budgets.

JOB COMPLEXITY:

- Analyzes and evaluates the company's operating results and financial position
- Assesses options for improvement on business expenses
- Prepares profitability analyses
- Guides department managers through the development process of each budget and makes recommendations
- Budgets include monthly, quarterly, and yearly reports which exemplify revenues and expenses
- Develops/reviews forecasts for accurate and timely cash flow projections, sales projections, expense projections, profitability, headcount, department performance, and direct expenses
- Provides work leadership for less senior analysts and/or has project management responsibilities

Job Requirements

KNOWLEDGE/SKILLS/ABILITY:

- Advance technical knowledge of budgeting, financial statements, cash management and financial analysis processes
- Advance understanding of overall financial function and interrelated components
- Advance understanding of business valuation and M&A analysis
- Ability to create most complex forecasting models
- Must also possess high attention to detail and be capable of performing most complex data analysis for extended periods of time
- Expert Excel skills required
- Must have advanced presentation skills, ability to express most complex quantitative concepts to non-financial audience
- Advance communication skills, both written and verbal
- Excellent organizational skills
- Ability to make appropriate decisions considering the relative costs and benefits of potential actions
- Ability to successfully work and promote inclusiveness in small groups. Ability to provide FANATICAL support

EXPERIENCE/EDUCATION:

- Bachelor's degree in business finance, or a related field
- MBA or CFA desirable
- 3 to 5 years of experience in financial planning, analysis, or a related field
- Demonstrated ability to consistently provide FANATICAL support.

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 4,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.
Skills
Type of Job(-US Only) 0

]]>Wed, 05 Jun 2013 07:59:00 GMThttp://jobs.rackspace.com/job/San-Antonio-Financial-Analyst-III-US-Job-TX-78201/2585197/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/San-Antonio-Financial-Analyst-III-US-Job-TX-78201/2585197/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Network Architect - 315092.2

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Job TitleNetwork Architect
Category Information Technology

Requisition Code

315092.2
Location 1. US-TX-San Antonio-CSTL San Antonio, TX 78218, US
2. US-TX-Austin Austin, TX 78753, US
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

Rackspace Network Engineering is looking for a Network Architect with experience in delivering network solutions for carriers, hosting providers and enterprises. Do you want to be part of the next revolution in computing? We are building the next generation network infrastructure for the cloud and beyond, the individual in this role will be responsible for the architecture and design of the existing and next generation network and supporting systems for Rackspace and will have the opportunity to fundamentally change the way networks are built. We are looking for individuals with proven track record in challenging status quo and thinking out of the box.

Responsibilities:

- Work with internal and external customers to understand current and future requirements and develop scalable and cost efficient solutions
- Research and document new products and tools; interact with vendors on ongoing basis with vendors for the purpose of investigating new equipment and services
- Performs complex engineering, design, implementation and maintenance tasks on the LAN and/or WAN
- Research, evaluate, and approve hardware and software solutions for complex problems; work with third party vendors to drive product roadmaps and feature enhancements
- Makes recommendations to management on desirable additions and development
- Continually plan for the expansion of the Rackspace network
- Assist troubleshooting of highly complex network problems and acts as a high level escalation point for Network Engineers

Job Requirements

The ideal candidate for this position will have the following:

- 5+ years experience in engineering datacenter and IP backbone networks
- In-depth experience with protocols such as OSPF, ISIS, BGP, MPLS, LDP etc.
- Experience in services such as L2VPN, L3VPN and VPLS etc.
- Excellent knowledge of Cisco IOS
- Excellent knowledge of servers, switches, routers, and various network services
- Ability to communicate information and ideas in speaking so others will understand
- Bachelor’s degree or equivalent experience in computer science or information systems preferred
- CCIE certification is highly desired
- Strong written and verbal communication skills
- Demonstrated leadership ability, strong team player who enjoys a fast paced atmosphere
- Ability to manage multiple conflicting priorities, commitments and projects
- Ability to influence and drive consensus on multiple technical views
- Self motivated, directed and passionate
- Ability to learn very quickly in a fast paced environment

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 5,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

#LI-LM1
Skills
Type of Job(-US Only) 0

]]>Mon, 03 Jun 2013 07:59:00 GMThttp://jobs.rackspace.com/job/San-Antonio-Network-Architect-%28Anticipating-Opening%29-Job-TX-78201/1396353/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/San-Antonio-Network-Architect-%28Anticipating-Opening%29-Job-TX-78201/1396353/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Senior Revenue Accountant - US - 19451

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Job TitleSenior Revenue Accountant - US
Category Accounting/Finance

Requisition Code

19451
Location US-TX-San Antonio-CSTL San Antonio, TX 78218, US
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

We are looking to add a new member to our team to assist in the accounting and analysis of our revenue. This individual will participate in meetings with different teams throughout the organization to develop a solid understanding of changes in the business to understand the impact to monthly revenue accounting. The individual will be responsible for creating journal entries, performing reconciliations of balance sheet accounts and providing detail and summary level analysis of capitalization impacts to the balance sheet and income statement. This individual will work closely with our finance team during the budgeting and forecasting process.

Job Requirements

Requirements:

· Bachelor’s Degree - Accounting or Finance

· 6 to 8 years of experience in an increasingly responsible, detail and deadline oriented accounting position

· Must be a team player and focus positively on timelines, quality of work and process improvements

· Self starter with strong analytical ability and problem solving skills, shows attention to detail, possess excellent communication skills, and will need to be flexible and effective with multiple simultaneous tasks

· Responsible for ongoing compliance with Sarbanes-Oxley Act of 2002 corporate internal control policies and procedures

· Works with internal and external auditors during reviews and audits to ensure full cooperation from accounting staff and compliance with all qualified requests

· Public accounting experience preferred

· CPA preferred

· Experience with Oracle an advantage

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 4,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.
Skills
Type of Job(-US Only) 0

]]>Tue, 28 May 2013 07:59:00 GMThttp://jobs.rackspace.com/job/San-Antonio-Accountant-III-US-Job-TX-78201/2409508/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/San-Antonio-Accountant-III-US-Job-TX-78201/2409508/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Intern I - US - 21111

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Job TitleIntern I - US
Category Information Technology

Requisition Code

21111
Location US-TX-San Antonio-CSTL San Antonio, TX 78218, US
Education High School
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

PRIMARY RESPONSIBILITY: Works on entry-level projects. Requires basic audit knowledge, excellent communication skills, and a basic understanding of SOX/internal controls testing, information system operations. Primarily responsible for assisting the internal audit team with internal control test work and any other audit-related projects or special requests.

Internal Audit Intern

, SKILLS/KNOWLEDGE: Basic knowledge of audit testing and documentation techniques. Basic understanding of Information Systems concepts and business processes. Good time management, communication, decision-making, presentation, and organizational skills. Works well in a team environment. Proficient in Microsoft Office applications including Excel, Word and PowerPoint. Experience with Oracle or other accounting software is a plus.

, JOB COMPLEXITY: Works on projects of a limited scope. Under the direct guidance of a supervisor, follows internal audit standards and practices, including the testing and documentation of SOX controls. Ability to carry out assignments effectively and efficiently in sensitive, confidential circumstances. May also be asked to provide support to special projects as needed.

Job Requirements

EXPERIENCE: Entry-level position targeted towards college students pursuing a Bachelor's or Master,s degree in accounting or information systems. Experience with concepts of audit, accounting, and financial reporting is preferred. Demonstrates excellent interpersonal, verbal, and written skills.

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 4,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.
Skills
Type of Job(-US Only) 0

]]>Mon, 17 Jun 2013 05:00:00 GMThttp://jobs.rackspace.com/job/San-Antonio-Intern-I-US-Job-TX-78201/2672082/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/San-Antonio-Intern-I-US-Job-TX-78201/2672082/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Senior Financial Analyst - US - 19327

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Job TitleSenior Financial Analyst - US
Category Accounting/Finance

Requisition Code

19327
Location US-TX-San Antonio-CSTL San Antonio, TX 78218, US
Education Professional
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

JOB DESCRIPTION:

The Rackspace Financial Operations Team works with the business to support high level strategic decisions. Within this team, the Senior Financial Analyst will be a major contributor to developing the resource allocation strategy over the next 12 months for Rackspace as it goes through consistent high growth. Daily tasks consist in analyzing and identifying key financial information and trends to advice, drive and influence key business decisions.

JOB REQUIREMENTS:

Key Accountabilities
, Analyzes and evaluates the company's operating results and financial position.
, Responsible for the quarterly/annual operational budgeting and forecasting process for the SMB segment, including business/financial modeling, resource allocation, head count planning, variance analysis, monthly financial analysis and performance reviews
, Financial structuring of new products/business units related projects (CAPEX, OPEX, Revenue, Headcount, profitability analysis, etc.)
, Providing direct financial support to the business leaders through the provision of quality management information and commercial advice
, Supporting, developing and implementing business and operational strategies to drive profitability and efficiencies throughout the business
, Working with FP&A to run scenarios affecting the business units

Key Performance Indicators

, Creates quarterly and annual budget with business unit approval
, Ensures that the Business leaders are taking healthy financial decisions and that the company,s overall financial targets are achieved
, Provides analysis on financial viability of projects and initiatives
, Delivers a strategy to deploy resources across the organization while satisfying the business needs

MAIN CONTACTS (external/internal):

, Finance Operations Team
, Business units , daily interaction with the business unit leaders in meetings/ discussions
, Accounting , monthly basis , share findings on spend versus budget
, FP&A , ad hoc , running different business scenarios

PERSON SPECIFICATION:

, Bachelors in Business Administration/ Finance/ Economics (required)
, MBA or similar (required)
, Financial analysis work experience required
, Advanced Microsoft Excel skills
, Experience with Oracle and Hyperion an advantage
, Open and internal customer focused approach
, Self starter that takes ownership of issues and drives then toward a conclusion
, Able to succeed in a fast, high-growth and fairly unstructured work environment
, Ability to dig into details as well as analyze data from a high level view
, Excellent written and verbal communication and interpersonal/networking skills
, Team player

Job Requirements

KNOWLEDGE/SKILLS/ABILITY: Expert technical knowledge of budgeting, financial statements, cash management and financial analysis processes. Excellent understanding of business valuation and M&A analysis. Ability to create any forecasting models. Must also possess great attention to detail and be capable of performing most complex and challenging data analysis for extended periods of time. Expert/Mastery of Excel required. Must have great presentation skills, ability to express any quantitative concept to non-financial audience. Excellent communication skills, both written and verbal. Excellent organizational skills. Ability to make appropriate decisions considering the relative costs and benefits of potential actions. Ability to apply varying leadership skills and traits that create solutions and results to unexpected situations. Ability to successfully work and promote inclusiveness in small groups. Ability to provide FANATICAL support.

EXPERIENCE/EDUCATION: Bachelor's degree required in business, finance, or a related field. MBA, CFA, or equivalent experience preferred. Demonstrated proficiency performing analyses at the highest levels. Minimum of 5 years experience in financial analysis with progressive work history. Prior leadership/supervision experience desirable. Demonstrated ability to consistently provide FANATICAL support.

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 4,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.
Skills
Type of Job(-US Only) 0

]]>Tue, 18 Jun 2013 07:59:00 GMThttp://jobs.rackspace.com/job/San-Antonio-Senior-Financial-Analyst-US-Job-TX-78201/2395705/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/San-Antonio-Senior-Financial-Analyst-US-Job-TX-78201/2395705/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Lead IT Auditor - US - 19982

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Job TitleLead IT Auditor - US
Category Internal Audit

Requisition Code

19982
Location US-TX-San Antonio-CSTL San Antonio, TX 78218, US
Education High School
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

PRIMARY RESPONSIBILITY:Responsible for leading audits of a more complex nature and providing guidance and support to other team members. Responsible for performing project management duties in the planning, scheduling, coordinating, reviewing, and reporting the work of audit teams. Completes assigned audits per the audit plan, interacts with business owners to coordinate the audit and communicate findings and recommendations to business owners. Recommends improvements to processes and controls based on risk assessment and process evaluation. Develops formal, written reports to communicate audit recommendations to management and the Audit Committee. Facilitates the work of external auditors during on-site visits. Provides expertise in auditing standards, performance criteria, and audit requirements including the International Professional Practices Framework (IPPF) published by the Institute of Internal Auditors (IIA). Requires advanced audit knowledge, excellent communication skills and a strong understanding of SOX/internal controls testing and IT operations. This position should not only be capable of performing and leading IT audits, but integrated audits as well. May oversee daily audit activities of other auditors, including reviewing work papers prepared by team members and aiding in the formal development of individual team members through coaching and continuous feedback.

JOB COMPLEXITY:

- Works on problems of more advanced scope where analysis of data requires a review of a variety of complex business factors.

- Demonstrates excellent professional judgment in recommending business process solutions leading to best practices.

- Interacts and communicates well with management personnel and employees at all levels, while also working with contacts outside of the company.

Job Requirements

KNOWLEDGE/SKILLS/ABILITY:

- Advanced knowledge in audit testing, documentation techniques and business processes.

- Experience performing technical IT audits such as information security, network security, system development, business continuity management, access management, etc.

- Excellent communication skills (oral and written) and the ability to adapt communication to the audience to ensure that technical and business risks are clearly understood.

- Uses professional concepts and develops knowledge of industry best practices.

- Applies company strategy and established policies and procedures to recommend improvements to a wide range of issues in practical ways.

- Ability to work with all levels of management.

- Ability to manage and provide coaching to others.

- Effectively prioritize to ensure that deliverables are on time and of high quality.

- Ability to make appropriate decisions considering the relative costs and benefits of potential actions.

- Ability to apply varying leadership skills and traits that create solutions and results to unexpected situations.

- Ability to successfully work and promote inclusiveness in small groups.

EXPERIENCE/EDUCATION:

- Bachelors degree or equivalent experience in information technology, accounting or qualified discipline.

- Typically requires 5+ years of related audit experience.

- Seasoned, experienced professional with a full understanding of industry best practices and process improvement concepts.

- Should have achieved or is working towards professional certifications such as CIA, CISA, and CISSP.

- Candidate should have apparent management potential.

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 5,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.
Skills
Type of Job(-US Only) 0

]]>Sun, 02 Jun 2013 07:59:00 GMThttp://jobs.rackspace.com/job/San-Antonio-Lead-IT-Auditor-US-Job-TX-78201/2468713/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/San-Antonio-Lead-IT-Auditor-US-Job-TX-78201/2468713/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Java Developer - 20442

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Job TitleJava Developer
Category Software Development

Requisition Code

20442
Location 1. US-TX-San Antonio-CSTL San Antonio, TX 78218, US
2. US-TX-Austin Austin, TX 78753, US
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

Interested in working with the top level developers at Rackspace? Would you like to work on critical applications that the entire company depends on? If so, Cloud Integration is looking for you. As a member of the Identity team, you will participate in the design and development of future features of our identity management solution. You will have the opportunity to work with some of our best and brightest on this critical infrastructure for the company. You will be part of a team that solves complex engineering problems to build robust, high performance solutions.
This is not an entry level position.

Job Requirements

Responsibilities include:

- 3+ years experience
- Design and develop software for large-scale, high performance cloud-based services.
- Translating functional requirements into conceptual and detailed designs
- Providing estimates for development effort
- Implementing proof of concept, prototypes and production-grade software
- creating unit and acceptance tests
- coordinating sign-off from QA/Test
- automating deployment and assisting Operations and Support staff in trouble-shooting software issues as well as implementing bug fixes.
- Adheres to established coding and process best practices.
- Makes regular contribution to engineering standards and best practices.
- Mentor junior developers.
- Developing own technical leadership skill by providing guidance to new hires.
- Initiate ideas and act upon those ideas that result in indirect benefits.
- Fanatical about quality, maintainability, and reliability.
- Ability to develop, adopt, and share quality improvement strategy. Initiates opportunity for collaborating outside of his/her team.
- Maintains a collaborative working relationship with others by seeking, using and giving feedback.
- Being open to and values diverged thinking, ideas, and opinions from others and being able to manage any healthy contention.
- Seek and use feedback from others to manage his/her own behaviors or others, impression.
- Appeals for support from others with data and facts.
- Anticipate and manages reaction from others.

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 5,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.
Skills
Type of Job(-US Only) 0

]]>Wed, 29 May 2013 03:00:00 GMThttp://jobs.rackspace.com/job/Austin-Java-Developer-Job-TX-73301/2574157/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/Austin-Java-Developer-Job-TX-73301/2574157/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
SharePoint Developer - Remote Position - 20070

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Job TitleSharePoint Developer - Remote Position
Category Information Technology

Requisition Code

20070
Location 1. US-Work from Home San Antonio, TX 78218, US
2. US-CA-San Francisco San Francisco, CA 94107, US
3. US-GA-Suwanee Duluth, GA 30097, US
4. US-OH-Cincinnati Mason, OH 45040, US
5. US-TX-Austin Austin, TX 78753, US
6. US-TX-Grapevine Grapevine, TX 76051, US
7. US-VA-Ashburn Ashburn, VA 20147, US
8. US-VA-Blacksburg Blacksburg, VA 24060, US
Education High School
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

We are looking for a motivated web developer with a desire to learn the SharePoint Technologies. 1-3 years of experience with HTML, Javascript, .NET, and CSS are required. Prior experience with XML/XSLT, JSON, and Windows Communication Foundation is preferred. The desire to push the envelope and always be at the forefront of the technology is a must. This role will work on both customer SharePoint solutions and internal products that integrate with SharePoint. Strong consideration will be given to someone who has experience working with different cloud technologies and platforms.

PRIMARY RESPONSIBILITY: Implements high quality, scalable, and extendable SharePoint solutions. Maintains awareness of migration and implementation plans that address both tactical and strategic needs. Designs and implements development workflow. Codes, tests, and implements solutions in a SharePoint environment. Takes direction from management in implementing solutions. Conducts unit testing for all assigned deliverables. Works from high level requirements through detailed specifications, prototype, software deployment, and administration. Analyzes technologies, technical processes and/or functions, documents resultant findings, identifies improvement opportunities, creates specifications, and facilitates implementation.

Job Requirements

· KNOWLEDGE/SKILLS/ABILITY:

- Experience with major operating systems, networks, security and remote acces matters.
- Solid understanding of object-oriented design and programming.
- Strong technical, logical, analytical, and problem-solving skills.
- Excellent knowledge of programming, systems analysis, as well as quality assurance, prototyping, construction, integration, and migration functions.
- Strong MS platform knowledge and skills.
- Full lifecycle experience in architecting large scale applications with scalability.
- Knowledge and experience in developing, customizing, and implementing software solutions.
- Strong customer service skills and demonstrated ability to build professional relationships.
- Good verbal and written communication skills and the ability to interface with all levels of the business.
- Excellent understanding of business requirements and IT strategies.

· JOB COMPLEXITY:

- Supports all phases of implementation of SharePoint project sites including integration with IDB backend databases using SharePoint BCS (to connect WebServices and Databases),
- SharePoint enterprise components, and customizations using C#.
- Creates and configures SharePoint sites and templates based on requirements.
- Creates and configures master pages, page layouts, and CSS in order to maintain or expand existing branding or create new ones.
- Performs code and bug fixes on existing web parts and composite SharePoint applications.
- Documents technical specifications, known issues, and technical lessons learned to contribute to the team expertise.

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 4,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

#LI-LC1
Skills
Type of Job(-US Only) 0

]]>Fri, 24 May 2013 08:00:00 GMThttp://jobs.rackspace.com/job/San-Antonio-SharePoint-Developer-III-Job-TX-78201/2508809/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/San-Antonio-SharePoint-Developer-III-Job-TX-78201/2508809/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Sr. Product Marketing Manager - Developer Marketing for Cloud - 20273

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Job TitleSr. Product Marketing Manager - Developer Marketing for Cloud
Category Information Technology

Requisition Code

20273
Location 1. US-TX-Austin Austin, TX 78753, US
2. US-TX-San Antonio-CSTL San Antonio, TX 78218, US
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

Are you fascinated and opinionated about the future of the cloud? Want to help shape it? Do you have the passion for the pursuit of excellence in technology product marketing? We,re looking for great marketers who are excited to create and enhance the next generation of cloud computing.

We are seeking a Sr. Product Marketing Manager to join our high growth cloud computing business with a focus on developer marketing. We are looking for an entrepreneurial minded, self-starter who brings a combination of marketing & business skills plus domain expertise to drive the marketing strategy of product portfolio with accountability for its market success (revenue and market share).

This position will report into the cloud compute product marketing leader with responsibilities to drive go-to-market strategy, revenues and messaging for one or more of Rackspace's cloud compute offerings. The position will work with developer relations group, marketing, sales, channel and partner teams globally to guide execution. Inquisitive minds with broad interests in many fields and a burning desire to excel in product marketing are urged to apply.

Desired skills:
- A solid understanding and experience of software developer needs in the cloud
- Experience brining high-tech products to market on a global scale. Cloud, Web or Enterprise Software experience highly desired.
- Highly skilled problem solving ability (quantitative, conceptual, analytical)
- Ability to quickly assimilate complex technologies and translate them into business value for a specific group of customers
- Capable of working in a collaborative environment and influence cross functional teams
- Solid understanding of the SaaS & subscription business model
- Market, competitor landscape and technical knowledge in cloud computing, specifically infrastructure services
- Knowledge of marketing automation tools
- Operates well in an environment of rapid change and is comfortable operating with autonomy

Experience:
Minimum of 3 years experience in a technology product marketing or strategy position.
Software development, sales engineering, architecture or enterprise software background is highly desirable.

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 5,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

Job Requirements
Skills
Type of Job(-US Only) 0

]]>Thu, 06 Jun 2013 07:59:00 GMThttp://jobs.rackspace.com/job/Austin-Sr_-Product-Marketing-Manager-Developer-Marketing-for-Cloud-Job-TX-73301/2537645/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/Austin-Sr_-Product-Marketing-Manager-Developer-Marketing-for-Cloud-Job-TX-73301/2537645/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS