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Manager, Software Development - US - 20448

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Job TitleManager, Software Development - US
Category Software Development

Requisition Code

20448
Location 1. US-TX-Austin Austin, TX 78753, US
2. US-TX-San Antonio-CSTL San Antonio, TX 78218, US
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

The Software Development Manager for SDKs and Developer Tools will directly manage a team of software engineers and quality assurance engineers by prioritizing work assignments for these direct reports, conducting daily and weekly team meetings, and reviewing overall individual and team performance. This individual will also be responsible for managing complex projects across other development teams as well as work with Enterprise Software Architect and Product Management teams to help define requirements and drive the execution of the technical roadmap. The Software Development Manager is also expected to assist in improving the team's technical ability, utilization, and overall efficiency by establishing best practices and creating individual development plans. The ideal candidate for this role is someone who enjoys being hands on with engineering teams and possesses strong leadership and coaching abilities to help guide successful development strategies.

Skills/Requirements:
, Direct project involvement and leadership of multiple simultaneous projects for building and maintaining SDKs and developer tools
, Understanding of RESTful web services, JSON, and developer tooling
, Strong understanding of multiple development practices such as agile/scrum, XP, TSP
, Excellent leadership, time management, communication, decision-making, presentation, human relations, and organization skills
, 5+ years of working experience in enterprise software design and development,
, Proven capability as a lead software engineer or team manager utilizing an iterative and repeatable development process
, Broad-based technical expertise including a strong understanding of programming concepts, database design, system architecture, and a detailed understanding of how things work
, BA/BS in Computer Science, Engineering, Information Systems or a related area, or equivalent experience

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 5,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

Job Requirements
Skills
Type of Job(-US Only) 0

]]>Tue, 30 Apr 2013 00:00:00 GMThttp://jobs.rackspace.com/job/Austin-Manager%2C-Software-Development-US-Job-TX-73301/2574156/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/Austin-Manager%2C-Software-Development-US-Job-TX-73301/2574156/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Compensation Analyst - 20735

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Job TitleCompensation Analyst
Category Human Resources

Requisition Code

20735
Location US-TX-San Antonio-CSTL San Antonio, TX 78218, US
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

PRIMARY RESPONSIBILITY: Performs staff support activities to develop, implement, and administer compensation policies and programs. Audits jobs for content and works with business representatives to develop job descriptions reflecting job responsibilities, activities, duties, and requirements. Develops and/or participates in compensation surveys to collect and analyze competitive salary information to determine company's competitive position. Reviews requests for new or revised classifications to update career maps, develop job descriptions, and recommend appropriate salary grade assignments. Formulates recommendations regarding FLSA exemptions, job revisions, and organizational structures. Conducts analysis on subjects such as salary, incentive compensation, bonus plans, sales compensation, or equity awards.

, KNOWLEDGE/SKILLS/ABILITY: Analysts will have basic knowledge to develop, implement and administer compensation policies and programs. Basic knowledge to develop and/or participate in compensation surveys. Basic knowledge to develop job descriptions and recommend appropriate salary grade assignments. Basic knowledge regarding FLSA exemptions, job revisions and organizational structures. Basic skills to audit job content and work with business representatives to develop job descriptions reflecting job responsibilities, activities, duties and requirements. Basic skills to review requests for new or revised classifications to update career maps. Basic skills in conducting analysis on subjects such as salary, incentive compensation, bonus plans, sales compensation, or equity awards. Good analytical skills and ability to focus on details. Basic knowledge of applicable Federal and State laws affecting compensation administration. Desire to work with numbers and formulas. Good skills in MS Excel modeling; MS Access skills a plus. Demonstrable interpersonal, presentation, organizational and communication skills. Able to interact well all levels of management. Able to meet tight deadlines in a fast-paced work environment. Able to multi-task. Ability to provide FANATICAL support.

, JOB COMPLEXITY: Performs basic compensation functions such as survey participation and formulation of job descriptions. Assists with the merit review process. Carries out broad analysis assignments involving the development, installation, and administration of cash and equity-based compensation. Studies and analyzes jobs and prepares standardized job descriptions. Evaluates job worth using standard job evaluation techniques; determines grades and pay ranges. Assists in the development of incentive programs and the administration of performance review or merit-rating programs. Maintains an on-going effort to ensure competitiveness, cost effectiveness, and equity of pay programs. Participates in pay surveys conducted by third parties. Audits effectiveness of pay programs on a regular basis. Protects interests of employees in accordance with company's policies and applicable pay laws and regulations. Remains current on all personnel policies, programs, and practices and stays informed of new (and pending) laws and regulations.

, SUPERVISION: Operates under moderate supervision and guidelines of established policy with review of completed work. May require guidance on new work assignments.

, EXPERIENCE/EDUCATION: Bachelor's degree required, preferably in Human Resources or Business . 0 , 2 years of HR, compensation and/or analyst experience required. Experience with administration of domestic and international programs highly desired. Professional certification in compensation desirable. High school diploma or equivalent required. Demonstrated ability to consistently provide FANATICAL support.

, PHYSICAL DEMANDS: General office environment. Minor levels of stress may occur. No special physical demands required.

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of the employee assigned to this job

Job Requirements
Skills
Type of Job(-US Only) 0

]]>Sat, 04 May 2013 00:00:00 GMThttp://jobs.rackspace.com/job/San-Antonio-Compensation-Analyst-I-US-Job-TX-78201/2581038/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/San-Antonio-Compensation-Analyst-I-US-Job-TX-78201/2581038/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Compensation Analyst - 20736

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Job TitleCompensation Analyst
Category Human Resources

Requisition Code

20736
Location US-TX-San Antonio-CSTL San Antonio, TX 78218, US
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

PRIMARY RESPONSIBILITY: Performs staff support activities to develop, implement, and administer compensation policies and programs. Audits jobs for content and works with business representatives to develop job descriptions reflecting job responsibilities, activities, duties, and requirements. Develops and/or participates in compensation surveys to collect and analyze competitive salary information to determine company's competitive position. Reviews requests for new or revised classifications to update career maps, develop job descriptions, and recommend appropriate salary grade assignments. Formulates recommendations regarding FLSA exemptions, job revisions, and organizational structures. Conducts analysis on subjects such as salary, incentive compensation, bonus plans, sales compensation, or equity awards.

KNOWLEDGE/SKILLS/ABILITY: Analysts will have basic knowledge to develop, implement and administer compensation policies and programs. Basic knowledge to develop and/or participate in compensation surveys. Basic knowledge to develop job descriptions and recommend appropriate salary grade assignments. Basic knowledge regarding FLSA exemptions, job revisions and organizational structures. Basic skills to audit job content and work with business representatives to develop job descriptions reflecting job responsibilities, activities, duties and requirements. Basic skills to review requests for new or revised classifications to update career maps. Basic skills in conducting analysis on subjects such as salary, incentive compensation, bonus plans, sales compensation, or equity awards. Good analytical skills and ability to focus on details. Basic knowledge of applicable Federal and State laws affecting compensation administration. Desire to work with numbers and formulas. Good skills in MS Excel modeling; MS Access skills a plus. Demonstrable interpersonal, presentation, organizational and communication skills. Able to interact well all levels of management. Able to meet tight deadlines in a fast-paced work environment. Able to multi-task. Ability to provide FANATICAL support.

JOB COMPLEXITY: Performs basic compensation functions such as survey participation and formulation of job descriptions. Assists with the merit review process. Carries out broad analysis assignments involving the development, installation, and administration of cash and equity-based compensation. Studies and analyzes jobs and prepares standardized job descriptions. Evaluates job worth using standard job evaluation techniques; determines grades and pay ranges. Assists in the development of incentive programs and the administration of performance review or merit-rating programs. Maintains an on-going effort to ensure competitiveness, cost effectiveness, and equity of pay programs. Participates in pay surveys conducted by third parties. Audits effectiveness of pay programs on a regular basis. Protects interests of employees in accordance with company's policies and applicable pay laws and regulations. Remains current on all personnel policies, programs, and practices and stays informed of new (and pending) laws and regulations.

SUPERVISION: Operates under moderate supervision and guidelines of established policy with review of completed work. May require guidance on new work assignments.

EXPERIENCE/EDUCATION: Bachelor's degree required, preferably in Human Resources or Business . 0 , 2 years of HR, compensation and/or analyst experience required. Experience with administration of domestic and international programs highly desired. Professional certification in compensation desirable. High school diploma or equivalent required. Demonstrated ability to consistently provide FANATICAL support.

PHYSICAL DEMANDS: General office environment. Minor levels of stress may occur. No special physical demands required.

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of the employee assigned to this job

Job Requirements
Skills
Type of Job(-US Only) 0

]]>Fri, 10 May 2013 00:00:00 GMThttp://jobs.rackspace.com/job/San-Antonio-Compensation-Analyst-Job-TX-78201/2591977/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/San-Antonio-Compensation-Analyst-Job-TX-78201/2591977/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Management Development Trainer - UK - 20481

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Job TitleManagement Development Trainer - UK
Category Human Resources

Requisition Code

20481
Location UK - Hayes - Hyde Park Hayes Hayes, UK
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

MANAGEMENT DEVELOPMENT MANAGER

JOB DESCRIPTION:

This role develops, delivers and facilitates the learning and development interventions (including classroom training, e-learning, on-the-job training) for the core skill areas of Racker Managers and Leaders, including emerging (potential) managers, new-to-Rackspace Managers, Existing Managers, Leadership, team and individual manager development (coaching, mentoring & team building & facilitation).

JOB REQUIREMENTS:

1. Working closely with business leaders & the Head of Racker Development, identifying the competencies and skills needed by Racker Managers to effectively perform their jobs. Core skill areas include one to one planning and execution, team (group) communication, performance management process, Racker personal development and disciplinary.
2. Develops annual training roadmaps (scalable across international regions) that address these development needs, which form the basis for functional curricula and development interventions.
3. Manages training co-ordinator associated to management development including line responsibilities, development and performance of the co-ordinator.
4. Integrates classroom training, e-learning, and on-the-job training in curricula and development interventions.
5. Manages external ,Management Development, Business Partners/suppliers, who deliver training interventions, programme manage curricula, support functional on-boarding, provide subject-matter expertise, and develop/deliver/source training.
6. Manages and supports the delivery of team engagement and improvement activities (such as Buidling Winning Teams) and analysis of resultant improvement.
7. Collaborates with HR Business Partners (HRBPs or Racker Relations) team on creating and maintaining functional career progression paths, including technical support and sales.
8. Promotes continuous career development planning to all Rackers.
9. Builds and maintains relationships on a global basis with US peers.

Key Accountabilities: (& KPI,s):
1. Conduct a formal Training Needs Analysis on a regular basis, at a minimum annually.
2. Develops annual training roadmaps that address these development needs, which form the basis for functional curricula and development interventions.
3. Develop/source and maintain curricula (courses) with content that is seen as relevant and impactful.
4. Builds productive relationships with HRBP,s as a go to person for management development and above on a programmatic and ad hoc basis.
5. Include innovative and practical e-learning and on-the-job training components in management development roadmaps. Builds productive relationships with HRBP,s as a ,go to, person for management development and above on a programmatic and ad hoc basis
6. Deliver effective training (against agreed Net Promoter Score) within budget.

Job Requirements

PERSON SPECIFICATION:

1. Demonstrated experience in creating and implementing management training at a functional and regional level
2. Demonstrated experience in training design, facilitation and coaching, and evaluation, particularly in management capability and leadership development
3. Experience with e-learning and formal on-the-job training is desirable
4. Network of training and development vendors and specialists
5. Strong Fanatical Support-orientation
6. Qualification in MBTi, SDi or SHL preferred
7. Has a working knowledge of and / or experience of delivering 5 Dysfunctions of a Team

#apply

#LI-NS1
Skills
Type of Job(-US Only) 0

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HR Business Partner - HK - 17856

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Job TitleHR Business Partner - HK
Category Human Resources

Requisition Code

17856
Location HKG - Quarry Bay Sales Quarry Bay, HK
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

JOB DESCRIPTION:

The HR Business Partner is primarily responsible for the implementation of the globally aligned people strategy for the APAC region, looking after the entire employee life cycle from an HR perspective. This includes providing leadership, advice, coaching & support to the Managing Director, APAC & other APAC business leaders on all people matters as is required to support the APAC business objectives. Working for the Managing Director, APAC (with dotted line reporting into the International HR Director) the HR Business Partner APAC must also provide coaching support and guidance to all employees within the APAC region.

JOB REQUIREMENTS:

Key Accountabilities:

Key Accountabilities:

KEY PERFORMANCE INDICATORS

Provides a pro-active and responsive ‘single point of contact’ for all HR related services to the region covering the entire employee life cycle.

Holistic HR metrics covering:

· Talent Acquisition such as time to hire & cost to hire (measured at regional levels)

· L&D and Racker Relations Engagement Survey results, attrition rates, Key Business Metrics

· Feedback

Talent Management

Acquisition

Delivery of the Talent Acquisition headcount targets, covering all aspects of recruitment, from supporting the creation of job descriptions carrying out search and selection and Onboarding delivery.

Employee Development

Work with leadership team and International Talent Development team to define and address short term and longer term development needs for the Rackers within the region.

Works closely with leaders to define the performance management standards and behaviours needed for the region. Support the region in delivering the performance management process on time and to high standards.

· As above

· HR metric achieved for region

· HR metric achieved for region

· High level training plans in place and delivered

· Development plans in place for a high percentage of Rackers

· Performance management metrics achieved for region

Reward

Refine the job family and reward structures in place within the region so that we attract and retain Rackers, whilst incentivising high performance.

Implement benefit strategies for the local markets, anticipate and resolve complex benefits issues. Develop and maintain relationships with benefits suppliers.

· HR attraction and attrition metrics

· Business performance metrics

· Engagement Survey

· Racker feedback / Engagement survey

· Minimise company exposure

Support the Racker engagement process within the group, enabling leaders to maximise Racker engagement within their respective areas.

· Number of grievances, attrition and engagement survey results.

Employee Relations

Provides day to day advice and assistance in the resolve escalated employee relations issues.

Discusses and addresses employee relations issues in liaison with leadership team for both exceptions to established policies.

Responsiblefor maintaining accurate HR records manual and computerized including information for payroll processing the creation of reports.

· Number of claims

· Engagement surveys

· Performance metric

· GPS accuracy

· Payroll accuracy

H&S Management

Work closely with leadership team to ensure that H&S policies and procedures are in place that comply with legislation and become part of the day to day management processes.

· Minimal H&S deviations

Adhoc HR projects as required

· Projects delivered to achieve defined goals

Job Requirements

· A strong understanding of the link between HR and other functional areas and the ability to prioritise while actively engaging in best HR practice to meet business objectives in a timely fashion. A track record of creative problem-solving essential, as is the ability to work under pressure, meeting challenging & often competing targets within tight timeframes;

· Excellent knowledge of HR practices, legislation, pay, benefits and basic Health and Safety laws and regulations throughout the APAC region, particularly HK, PRC, ANZ & India;

· A practical pragmatic approach with resilience, flexibility and drive to embrace this challenge;

· A successful track record in managing diverse teams composed of individuals from multiple nationalities and cultural denominations, especially intra-Asian, would be advantageous. The winning candidate would be able to demonstrate the ability to seamlessly move across western and Asian management cultures, styles and approaches and be able to frame and follow through on development plans for high and low performers in different cultural contexts;

· The ability to support a hard working, but possibly reticent workforce with a keen eye for judging things going well vs. not so well is essential. The candidate must be able to exercise personal tact, read between the lines and gather input from the "unsaid" and proactively seek out as well as understand the concerns of the workforce. The candidate must on occasion be willing to support and advice on professional as well as personal issues as required, with input from the broader, regional management team;

· Excellent communication skills with the ability to influence key stakeholders;

· Strong attention to detail and accuracy.

· Start up or green field experience desirable, particularly one gained in region (HK, China, ANZ, India and/or SE Asia);

· Degree level educated desirable with a recognized HR qualification.

#L1-NS1

#apply
Skills
Type of Job(-US Only) 0

]]>Wed, 08 May 2013 00:00:00 GMThttp://jobs.rackspace.com/job/Quarry-Bay-HR-Business-Partner-HK-Job/2587453/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/Quarry-Bay-HR-Business-Partner-HK-Job/2587453/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Sales Trainer III - UK - 19585

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Job TitleSales Trainer III - UK
Category Human Resources

Requisition Code

19585
Location UK - Hayes - Hyde Park Hayes Hayes, UK
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

In conjunction with the sales capability manager this role will lead the on the ground delivery and implementation of professional sales development. Initially focused on Onboarding for the first 6 months of a Sales Racker, the 1:1 coaching interventions to contribute to the achievement of the company business strategy and support the creation and implementation of a framework to develop and maximise the performance of sales representatives and develop organisational capability.

To ensure that Rackers are able to understand what and how we sell to achieve their sales targets.

Rackspace has a rewarding, driven sales culture and to succeed the candidate will need to be able to demonstrate their understanding of the nature of the role, and the importance that manager involvement will play in the company meeting its targets and business plan.

JOB REQUIREMENTS:

Key Accountabilities:

· To work with Sales Capability Manager, Head of Racker Development and Director of Talent and Development to deliver professional sales training to support the developing Sales On-Boarding Framework.

· To work with the Sales Capability Manager to deliver against the Sales Capability Framework

· Design and deliver training sessions to agreed KPI’s including role plays, classroom activities and live call listening

· To ensure that sales representatives are suitably equipped and motivated to make a significant contribution in line with business targets

· To coach sales reps 1:1 to reinforce any formal classroom learning to achieve targets and improve individual competency and capability

· Provide input to the Sales Capability Manager to identify and provide solutions to learning needs and to continuously improve performance and realise personal learning potential

· Liaison with US on-boarding counterpart to ensure where appropriate duplication is avoided and leverage of scalable solutions is the goal

· Responsible for adhering to company security policies and procedure as directed

Key Performance Indicators (against each key accountability)

· Delivery and creation of engaging on-boarding and junior level training for sales representatives measured through NPS and manager feedback

· Delivery of predefined sales training modules where appropriate measured through NPS and overall NPS of Sales Onboarding programme

· Contribution to the development of the Sales capability Framework

· Engagement with key stakeholders and building of professional needs based relationships

· Brief and manage external training suppliers to provide service and delivery to preferred supplier standards where 1:1 coaching is not appropriate

· Contribute to Career Development Plans for all Rackers

· Sales competency framework levels are current

· Coaching and training delivery NPS

ROLE DIMENSIONS

Non –Financial (number of staff, number of sites)

Autonomous role – No direct line report

MAIN CONTACTS (external/internal):

Sales Capability Manager

Director of Talent and Development

Head of Racker Development

Sales Managers

Sales Reps

RU Team

Job Requirements

· Extensive experience in the delivery and design of sales training programmes with a proven measureable effect to groups.

· Demonstrable experience in 1:1 coaching with proven results.

· Experience of selling technical products and/or services to a customer base ranging from SMB to Enterprise level with annual revenues in excess of £100m.

· A background in telephone sales is of utmost importance, regardless of the type of industry. Experience of a B2B selling experience.

· A proven track record of sales training and coaching in business to business IT services using proactive outbound sales, telesales or telemarketing teams.

· Education to degree level or equivalent desirable.

· Proven track record in delivering results in a high energy sales environment

· Ability to motivate, inspire and develop others, leading by example

· Confidence and strength of personality

· Self motivated with the ability to deliver under pressure

· Highly passionate person with excellent interpersonal and communication skills, as well as facilitation and presentation skills

· Knowledge of training/learning theory and its practical application for accelerated and blended learning techniques

· Ability to work as a team with Sales Reps and Rackspace University colleagues

· Ability to get the best out of the sales team through driving front line staff to recognise, develop and close sales more effectively

· IT literate; Intermediate knowledge of Microsoft Applications - Word, Excel and PowerPoint

#LI-SL1

#apply
Skills
Type of Job(-US Only) 0

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Marketing Manager - Transactional- UK - 19109

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Job TitleMarketing Manager - Transactional- UK
Category Marketing/Communications

Requisition Code

19109
Location UK - Hayes - Hyde Park Hayes Hayes, UK
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

Rackspace is looking for an experienced Marketing Campaigns Manager to plan, execute, and track marketing and lead generation programmes for our transactional SMB customer groups. Reporting to the Head of SMB Customer Marketing, the role involves working closely alongside our database analyst, product, and SMB sales team to drive the programmes. The candidate will have experience in creating measurable integrated marketing programs to drive revenue growth and setting up automated, trigger-based marketing programmes delivered digitally.

JOB REQUIREMENTS:

Key Accountabilities:

, Work with our database analyst to identify key customer segments within the transactional base
, Develop objectives and measures for each segment and develop/deploy campaign tracks for each
, Create, execute, and measure marketing automation programmes to increase retention, revenue, and product adoption
, Implement lead nurturing/ lead generation programmes that can be successfully leveraged to drive incremental sales
, Develop messaging and content for targeted vertical segments
, Work with marketing and sales to execute effective, actionable communications crafted for the SMB segment
, Work with the product management team to ensure relevant product/solution messages are incorporated into marketing programs

Experience/Knowledge: The ideal candidate will have relevant marketing experience, ideally gained within a Technology Services or Solutions environment. The candidate will have proven success in developing and managing digital marketing programmes, and will be able to demonstrate strong success metrics.

Job Requirements

Skills/Expertise: A good working knowledge of Salesforce.com or similar CRM is preferred, ideally with experience of marketing automation tools. Excellent knowledge of marketing campaigns and communications principles and practices. Excellent time management, decision-making, human relations, presentation, organizational and problem solving skills

Qualifications: A Marketing degree or equivalent experience in Marketing to SMB businesses

Personal Qualities:

, Follow-through skills & strong attention to detail
, Exhibit a sense of urgency and independent initiative toward accomplishing objectives
, Thrives in a fast-paced and evolving environment
, High energy and strong customer focus
, Excellent interpersonal, oral and written communication skills are essential
, Team player , position is cross-functional and requires significant teamwork
, The ability to work at both strategic and tactical levels
, Organization skills, managing many diverse projects with different deadlines and priorities

#LI-NS1

#apply
Skills
Type of Job(-US Only) 0

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Inventory Control Specialist I - US - 18811

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Job TitleInventory Control Specialist I - US
Category Data Center Operations & Engineering

Requisition Code

18811
Location US-VA-Herndon Herndon, VA 20170, US
Education High School
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

The Inventory Controller will ensure the security and accountability of inventory through transaction documentation, process and procedure verification, and system review.

Responsibilities:

- Conduct physical inventories and leads cycle counts.
- Analyze and, when able, corrects cycle count discrepancies.
- Audit incoming and outgoing shipments to assure quality and accuracy.
- Compiles and documents all transactions for data entry

The ideal candidate will have:

- Basic knowledge of ensuring security and accountability of inventory through transaction documentation, process and procedure verification, and system review.
- Basic knowledge of conducting physical inventories and leads cycle counts.
- Basic knowledge of production control activities and procedures.
- Basic planning, time management, communications, decision-making, presentation, human relations, and organization skills.
- High School diploma
- At least 1 year of experience

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 4,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

#LI-LM1

Job Requirements
Skills
Type of Job(-US Only) 0

]]>Sat, 18 May 2013 05:31:00 GMThttp://jobs.rackspace.com/job/Herndon-Inventory-Control-Specialist-I-US-Job-VA-20170/2302828/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/Herndon-Inventory-Control-Specialist-I-US-Job-VA-20170/2302828/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Manager, Software Development - US - 19805

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Job TitleManager, Software Development - US
Category Information Technology

Requisition Code

19805
Location US-TX-San Antonio-CSTL San Antonio, TX 78218, US
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

Job Description:

The Software Development Manager will directly manage a team of Software Engineers, Quality Engineers, Scrum Master, and Solution Architect by prioritizing work assignments for these reports, aligning work across teams, conducting necessary team meetings, and reviewing overall individual and team performance. This individual will also be responsible for managing complex projects across other development teams as well as work with Enterprise Software Architect and Product Management teams to help define requirements and drive the execution of the technical roadmap. The Software Development Manager is also expected to assist in improving the team’s technical ability, utilization, and overall efficiency by establishing best practices and creating individual development plans. The ideal candidate for this role is someone who enjoys being hands on with engineering teams and possesses strong leadership and coaching abilities to help guide successful development strategies.

Job Requirements

Job Requirements and Skills:
- Direct project involvement and leadership of projects. Emphasis on Services built with programming technologies including : Java, XML, XSD, JSON, REST, SOAP, Hibernate (ORM), JPA (ORM), Spring, Apache Camel, Oracle Database, Maven, JAXB (XML/XSD), JAX-RS (Jersey/REST), Servlet, JDBC, jMeter, jUnit, Mockito, GIT (RCS/SCM), and SQL.

- Strong understanding of development practices such as Agile/Scrum, XP, TSP, Behavior Driven Development (BDD)
- Excellent leadership, time management, communication, decision-making, presentation, human relations, and organization skills
- 5+ years of working experience in enterprise software design and development,
- Proven capability as a lead software engineer or team manager utilizing an iterative and repeatable development process
- Broad-based technical expertise including a strong understanding of programming concepts, database design, system architecture, and a detailed understanding of how things work
- BA/BS in Computer Science, Engineering, Information Systems or a related area, or equivalent experience

Rackspace is a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 5,000 Rackers employed worldwide dedicated to providing customers our premier hosting services. Rackspace is also one of the top 100 companies (#34) to work for in USA (2013 Fortune Magazine) and in a most exciting space (Cloud Computing) in IT Industry.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.
Skills
Type of Job(-US Only) 0

]]>Mon, 29 Apr 2013 03:00:00 GMThttp://jobs.rackspace.com/job/San-Antonio-Manager%2C-Software-Development-US-Job-TX-78201/2454329/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/San-Antonio-Manager%2C-Software-Development-US-Job-TX-78201/2454329/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Senior Manager, Accounting - 18094

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Job TitleSenior Manager, Accounting
Category Accounting/Finance

Requisition Code

18094
Location US-TX-San Antonio-CSTL San Antonio, TX 78218, US
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

We are seeking an Accounting Manager/Assistant Controller - Revenue:

Responsibilities:

, Prepare the financial statements and management reporting for the revenue related accounts according to GAAP (Generally Accepted Accounting Principles)
, Establish, maintain and coordinate the implementation of accounting and accounting control procedures
, Investigate and interpret financial variances for revenue for business unit and product analysis
, Facilitates month end, quarter end and year end closes
, Provide advice and guidance on the appropriate accounting treatment for business transactions and act as a mentor for the accounting operations support groups
, Coordinate and supervise the general ledger accountants with responsibility for the development, hiring, termination, performance and pay review process
, Liaise and advise other teams within the business on the appropriate accounting treatment of business transactions

The ideal candidate will have the following:

, Good working knowledge and understanding of all accounting processes
, Proficient in GAAP
, SOX control / testing experience strongly preferred
, Excellent time management, communication, decision-making, influencing, presentation, human relations and organizational skills
, Ability to analyze financial data and prepare financial reports
, Ability to apply various leadership skills and traits to create solutions and results to unexpected situations
, Uses professional concepts and company objectives to resolve complex issues in creative and effective ways
, Ability to successfully work and promote inclusiveness in small groups
, Ability to provide Fanatical Support
, CPA
, Requires 5-7 years of corporate/public accounting experience with a minimum of 2+ years of supervisory or management experience at a multi-million dollar organization
, Demonstrates the ability to work in a fast paced and growing environment
, Consistently demonstrates the ability to provide Fanatical Support

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 4,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

Job Requirements
Skills
Type of Job(-US Only) 0

]]>Sun, 05 May 2013 02:59:00 GMThttp://jobs.rackspace.com/job/San-Antonio-Accounting-ManagerAssistant-Controller-Revenue-Job-TX-78201/2206676/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/San-Antonio-Accounting-ManagerAssistant-Controller-Revenue-Job-TX-78201/2206676/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Business Systems Analyst IV - US - 20319

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Job TitleBusiness Systems Analyst IV - US
Category Information Technology

Requisition Code

20319
Location US-TX-San Antonio-CSTL San Antonio, TX 78218, US
Education High School
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

We are looking for a Business Systems Analyst IV who will serves as liaison between end users and development during the initial phase of product creation. Defines the system and functional requirements of the product. Defines specifications and data models for product development and testing. Using development specification, creates detailed use cases. Assesses available technologies and recommends solutions to development team. May play a key role in the training of customer and technical support personnel.

Responsibilities:

- Serves as liaison between customers and development departments during the initial phase of product development
- Meets with end uses to understand business processes
- Gathers and documents functional, system, and data requirements
- Creates detailed technical specifications and data models for development of new or modifications to existing products
- Ensures projects remain on schedule and all target requirements are met
- Uses development specifications to create detailed test cases and analyzes results
- May perform quality assurance testing
- Analyzes results of product testing to ensure product solution matches the documented business need
- Assesses available technologies and recommends solutions to development team
- May play a key role in the training of customer and technical support personnel

Job Requirements

The ideal candidate will have the following:

- Bachelor's degree in business, computer science or marketing
- Typically requires six to nine years of experience in the areas of development, project management, and technical business analysis
- Excellent level of knowledge of business operations to create requirements for product development
- Advanced project management and technical business analysis skills
- Excellent time management, communications, decision-making, presentation, human relations, and organization skills
- Able to resolve problems in a timely manner
- PCs and various software applications

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 4,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.
Skills
Type of Job(-US Only) 0

]]>Thu, 02 May 2013 03:00:00 GMThttp://jobs.rackspace.com/job/San-Antonio-Business-Systems-Analyst-IV-US-Job-TX-78201/2527954/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/San-Antonio-Business-Systems-Analyst-IV-US-Job-TX-78201/2527954/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Senior Accounting Ops Business Analyst - US - 20516

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Job TitleSenior Accounting Ops Business Analyst - US
Category Information Technology

Requisition Code

20516
Location US-TX-San Antonio-CSTL San Antonio, TX 78218, US
Education High School
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

PRIMARY RESPONSIBILITY: Serves as liaison between the global CFO Group and global Rackspace Technical Teams. Gathers and documents business process, system and functional requirements of a product. Creates detailed use cases, user stories, and test scenarios. Coordinates User Acceptance Testing and approvals. May play an active role in training of business end users.

KNOWLEDGE/SKILLS/ABILITY:

o Intermediate to advanced knowledge of business operations to create requirements for development.
o Intermediate to advanced project management and business analysis skills.
o Intermediate to advanced time management, communications, decision-making, presentation, human relations, and organization skills.
o Gathers and documents functional, system, and data requirements.
o Responsible for meeting timelines and objectives as specified by the project.
o Creates detailed process diagrams and business requirement documents as discussed with the business end users.
o Uses business requirements and business process knowledge to create detailed use cases, user stories, and test scenarios.
o Ability to troubleshoot and resolve problems in a timely manner.
o Ability to manage metadata and system taxonomies
o Ability to manage and maintain complex financial reporting and metrics
o Ability to communicate information and ideas both verbally and written so others will understand.
o Ability to successfully work and promote inclusiveness in small groups.
o Ability to provide FANATICAL support.
o May play an active role in the training of business end users.

JOB COMPLEXITY:

o Serves as liaison between the CFO Group and Rackspace Technical Teams.
o Meets with business end users to understand business processes.
o Participates in User Acceptance Testing and ensures test cases are completely tested and signed off on by appropriate project team members.
o Analyzes results of testing to ensure solution matches the documented business need.
o Utilize understanding of technology, business processes, accounting/finance, and financial systems to accomplish improvement goals.
o May lead small projects from beginning to end.
o Participates in system conversions, implementations, business process design, and other special projects as assigned.
.

Job Requirements

, EXPERIENCE/EDUCATION:

o Bachelor's degree in business or related field required.
o Four to five years of experience in the areas of business analysis.
o Intermediate accounting knowledge. Desired understanding of General Ledger, Financial Statements, Accounts Payable, Accounts Receivable, and Tax practices.
o Ability to analyze financial data and detect errors or potential problems.
o Intermediate working knowledge of Oracle accounting and tax software or related technology is desirable.
o Previous Process Improvement experience desired.
o Demonstrated ability to consistently provide FANATICAL support.
Skills
Type of Job(-US Only) 0

]]>Thu, 25 Apr 2013 00:00:00 GMThttp://jobs.rackspace.com/job/San-Antonio-Senior-Accounting-Ops-Business-Analyst-US-Job-TX-78201/2566782/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/San-Antonio-Senior-Accounting-Ops-Business-Analyst-US-Job-TX-78201/2566782/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Billing Systems Specialist - 18690

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Job TitleBilling Systems Specialist
Category Project Management

Requisition Code

18690
Location US-VA-Blacksburg Blacksburg, VA 24060, US
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

We are looking for a Billing Systems Specialist who will serve as the product owner for our internal billing systems. Analyze and refine account types, billing plans, pricing structures, discounting structures, etc. Understand the capabilities and limitations of the corporate Oracle system and be able to ensure our product needs are well-represented. Work closely with development teams to ensure billing systems are flexible and well-poised for future growth.

Responsibilities:

- Serves as liaison between billing operations and development departments during the initial phase of product development

- Meets with end users and Product team to understand business processes

- Gathers and documents functional, system, and data requirements

- Understand the capabilities of the corporate ERP system and be able to represent the Business Unit’s needs in company-wide initiatives

- Creates detailed technical specifications and data models for development of new or modifications to existing products

- Analyzes results of product testing to ensure product solution matches the documented business need

- Assesses available technologies and recommends solutions to development team

- May play a key role in the training of customer and technical support personnel

- Prepare analytics and/or models to better understand billing metrics and ensure accuracy/completeness

- Conduct operational audits to ensure compliance with company policies

- Research and resolve billing operational issues

- Determine potential weaknesses in internal controls and make changes to correct them

- Develop, recommend and implement process improvements

Job Requirements

The ideal candidate will have the following:

- Bachelor's degree in business, finance, computer science or marketing

- Typically requires four to five years of experience in the areas of development, project management, and technical business analysis

- Extensive experience working with business billing systems. Experience with subscription-based billing would be a major plus

- Experience in general billing functionality, including Account Management, Invoicing, Rating, Billing, Payment Processing, Collections, Pricing, and Configuration/Bundling.

- Familiarity with Oracle BRM would be beneficial

- Good level of knowledge of business operations to create requirements for product development

- Good project management and technical business analysis skills

- Excellent time management, communications, decision-making, presentation, human relations, and organization skills

- Able to resolve problems in a timely manner

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 4,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

#LI-MJ1
Skills
Type of Job(-US Only) 0

]]>Mon, 20 May 2013 08:00:00 GMThttp://jobs.rackspace.com/job/Blacksburg-Business-Systems-Analyst-III-US-Job-VA-24060/2291609/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/Blacksburg-Business-Systems-Analyst-III-US-Job-VA-24060/2291609/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS