http://jobs.rackspace.com/feeds/sales-team-faciliator-rackspace-jobs/ Custom RSS Feed for sales-team-faciliator-rackspace-jobs Sun, 19 May 2013 02:23:34 GMT en-us /sites/rackspace/images/rackspace-logo.gif http://jobs.rackspace.com/feeds/sales-team-faciliator-rackspace-jobs/ 720
Sales Engineer - Enterprise-Fortune 1000 Sales - SE-NYC

This details all the information about the job posting. To submit your resume, click on the 'Submit your Resume to this Job' button.

Show Instructions
Job TitleSales Engineer - Enterprise-Fortune 1000 Sales
Category Sales

Requisition Code

SE-NYC
Location NEW YORK CITY, NY, 10001 US
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

The Opportunity: Rackspace is seeking world class presales Solution Engineers (SEs) to join our Enterprise Technical Sales team. Rackspace SE serve as a technical pre-sales support resource for Rackspace sales teams and customers. SEs utilize their deep technology expertise to help design supportable, scalable technology solutions based on requirements provided by customers or prospects. SEs support Rackspace sales efforts by positioning our unique cloud, hybrid, and dedicated infrastructure solutions against those of our competitors while translating the technical merits of the solution into value for clients.

The technical demands of the SE role at Rackspace are significant. Successful candidates will possess hands-on experience with a broad variety of Enterprise computing infrastructure and cloud computing technologies.

Job Requirements

Must Have:

- 10+ years of customer facing experience in a technical consulting, systems engineer, or presales engineering role.

- A track record of success developing and deploying creative technical solutions to business problems for or within large enterprise organizations.

- Understanding of technology and industry issues that impact business units and IT organizations within large enterprise organizations.

- The ability to adapt communication style to suit audiences ranging from individual engineers and developers to senior management at the VP and C-level.

- Excellent oral and written communication skills.

- Experience designing and deploying computing infrastructure solutions that span a variety of technologies (i.e. storage, networking, compute).

- Comfortable navigating through and extracting detail from the sometimes ambiguous requirements provided by customers and prospects.

- A deep passion for technology and a love of learning new things.

- Comfort operating in a fast paced environment that’s constantly evolving and changing.

- Strong critical thinking and communication skills.

- Bachelor’s degree in an Engineering, Science, Information Technology or Business discipline.

Nice to Have:

- One or more relevant industry recognized certifications: i.e. RHCE/A, MCITP, CCNA, VSP, CISSP, ITIL foundations.

- Hands-on experience with cloud computing (IaaS or PaaS) platforms.

Rackspace (NYSE: RAX) a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 5,000 Rackers employed worldwide dedicated to providing customers our premier hosting services. More about the Rackspace Cloud business unit: Do you want to be part of creating the next generation of computing? Rackspace Cloud is the leading innovator in cloud computing, and we are defined by Fanatical Support—not just for our clients, but for our team. Rackers have the freedom to do great work, and the challenge of using their skill and ambition to drive the future of the Web. Rackspace Cloud provides on-demand scalable website, application, and storage hosting. We enable developers and business decision-makers to avoid the hassles and costs of dedicated hardware while offering the infinite scalability of the Cloud.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

#LI-CC1

#LI-APPLY
Skills
Type of Job(-US Only) exempt

]]>Sat, 20 Apr 2013 03:00:00 GMThttp://jobs.rackspace.com/job/New-York-City-Sales-Engineer-Senior-Advisor-US-Job-NY-10001/2245393/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/New-York-City-Sales-Engineer-Senior-Advisor-US-Job-NY-10001/2245393/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Sales Engineer - Enterprise - Fortune 1000 Sales - SE-DAL

This details all the information about the job posting. To submit your resume, click on the 'Submit your Resume to this Job' button.

Show Instructions
Job TitleSales Engineer - Enterprise - Fortune 1000 Sales
Category Sales

Requisition Code

SE-DAL
Location DALLAS, TX, 75201 US
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

The Opportunity: Rackspace is seeking world class presales Solution Engineers (SEs) to join our Enterprise Technical Sales team. Rackspace SE serve as a technical pre-sales support resource for Rackspace sales teams and customers. SEs utilize their deep technology expertise to help design supportable, scalable technology solutions based on requirements provided by customers or prospects. SEs support Rackspace sales efforts by positioning our unique cloud, hybrid, and dedicated infrastructure solutions against those of our competitors while translating the technical merits of the solution into value for clients.

The technical demands of the SE role at Rackspace are significant. Successful candidates will possess hands-on experience with a broad variety of Enterprise computing infrastructure and cloud computing technologies.

Job Requirements

Must Have:

- 10+ years of customer facing experience in a technical consulting, systems engineer, or presales engineering role.

- A track record of success developing and deploying creative technical solutions to business problems for or within large enterprise organizations.

- Understanding of technology and industry issues that impact business units and IT organizations within large enterprise organizations.

- The ability to adapt communication style to suit audiences ranging from individual engineers and developers to senior management at the VP and C-level.

- Excellent oral and written communication skills.

- Experience designing and deploying computing infrastructure solutions that span a variety of technologies (i.e. storage, networking, compute).

- Comfortable navigating through and extracting detail from the sometimes ambiguous requirements provided by customers and prospects.

- A deep passion for technology and a love of learning new things.

- Comfort operating in a fast paced environment that’s constantly evolving and changing.

- Strong critical thinking and communication skills.

- Bachelor’s degree in an Engineering, Science, Information Technology or Business discipline.

Nice to Have:

- One or more relevant industry recognized certifications: i.e. RHCE/A, MCITP, CCNA, VSP, CISSP, ITIL foundations.

- Hands-on experience with cloud computing (IaaS or PaaS) platforms.

Rackspace (NYSE: RAX) a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 5,000 Rackers employed worldwide dedicated to providing customers our premier hosting services. More about the Rackspace Cloud business unit: Do you want to be part of creating the next generation of computing? Rackspace Cloud is the leading innovator in cloud computing, and we are defined by Fanatical Support—not just for our clients, but for our team. Rackers have the freedom to do great work, and the challenge of using their skill and ambition to drive the future of the Web. Rackspace Cloud provides on-demand scalable website, application, and storage hosting. We enable developers and business decision-makers to avoid the hassles and costs of dedicated hardware while offering the infinite scalability of the Cloud.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

#LI-CC1

#LI-APPLY
Skills
Type of Job(-US Only) exempt

]]>Sat, 20 Apr 2013 03:00:00 GMThttp://jobs.rackspace.com/job/Dallas-Sales-Engineer-Senior-Advisor-US-Job-TX-75201/2245397/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/Dallas-Sales-Engineer-Senior-Advisor-US-Job-TX-75201/2245397/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Sales Engineer - Senior Advisor - US - SE-SoCAL

This details all the information about the job posting. To submit your resume, click on the 'Submit your Resume to this Job' button.

Show Instructions
Job TitleSales Engineer - Senior Advisor - US
Category Sales

Requisition Code

SE-SoCAL
Location SAN DIEGO, CA, 92101 US
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

The Opportunity: Rackspace is seeking world class presales Solution Engineers (SEs) to join our Enterprise Technical Sales team. Rackspace SE serve as a technical pre-sales support resource for Rackspace sales teams and customers. SEs utilize their deep technology expertise to help design supportable, scalable technology solutions based on requirements provided by customers or prospects. SEs support Rackspace sales efforts by positioning our unique cloud, hybrid, and dedicated infrastructure solutions against those of our competitors while translating the technical merits of the solution into value for clients.

The technical demands of the SE role at Rackspace are significant. Successful candidates will possess hands-on experience with a broad variety of Enterprise computing infrastructure and cloud computing technologies.

Job Requirements

Must Have:

- 10+ years of customer facing experience in a technical consulting, systems engineer, or presales engineering role.

- A track record of success developing and deploying creative technical solutions to business problems for or within large enterprise organizations.

- Understanding of technology and industry issues that impact business units and IT organizations within large enterprise organizations.

- The ability to adapt communication style to suit audiences ranging from individual engineers and developers to senior management at the VP and C-level.

- Excellent oral and written communication skills.

- Experience designing and deploying computing infrastructure solutions that span a variety of technologies (i.e. storage, networking, compute).

- Comfortable navigating through and extracting detail from the sometimes ambiguous requirements provided by customers and prospects.

- A deep passion for technology and a love of learning new things.

- Comfort operating in a fast paced environment that’s constantly evolving and changing.

- Strong critical thinking and communication skills.

- Bachelor’s degree in an Engineering, Science, Information Technology or Business discipline.

Nice to Have:

- One or more relevant industry recognized certifications: i.e. RHCE/A, MCITP, CCNA, VSP, CISSP, ITIL foundations.

- Hands-on experience with cloud computing (IaaS or PaaS) platforms.

Rackspace (NYSE: RAX) a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 4,600 Rackers employed worldwide dedicated to providing customers our premier hosting services. More about the Rackspace Cloud business unit: Do you want to be part of creating the next generation of computing? Rackspace Cloud is the leading innovator in cloud computing, and we are defined by Fanatical Support—not just for our clients, but for our team. Rackers have the freedom to do great work, and the challenge of using their skill and ambition to drive the future of the Web. Rackspace Cloud provides on-demand scalable website, application, and storage hosting. We enable developers and business decision-makers to avoid the hassles and costs of dedicated hardware while offering the infinite scalability of the Cloud.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

#LI-CC1

#LI-APPLY
Skills
Type of Job(-US Only) exempt

]]>Sat, 20 Apr 2013 03:00:00 GMThttp://jobs.rackspace.com/job/San-Diego-Sales-Engineer-Senior-Advisor-US-Job-CA-92101/2245396/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/San-Diego-Sales-Engineer-Senior-Advisor-US-Job-CA-92101/2245396/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Sales Engineer - Enterprise - Anticipated.4

This details all the information about the job posting. To submit your resume, click on the 'Submit your Resume to this Job' button.

Show Instructions
Job TitleSales Engineer - Enterprise
Category Sales

Requisition Code

Anticipated.4
Location 1. CHICAGO, IL, 60601 US
2. US-Work from Home San Antonio, TX 78218, US
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

The Opportunity: Rackspace is seeking world class presales Solution Engineers (SEs) to join our Enterprise Technical Sales team. Rackspace SE serve as a technical pre-sales support resource for Rackspace sales teams and customers. SEs utilize their deep technology expertise to help design supportable, scalable technology solutions based on requirements provided by customers or prospects. SEs support Rackspace sales efforts by positioning our unique cloud, hybrid, and dedicated infrastructure solutions against those of our competitors while translating the technical merits of the solution into value for clients.

The technical demands of the SE role at Rackspace are significant. Successful candidates will possess hands-on experience with a broad variety of Enterprise computing infrastructure and cloud computing technologies.

Job Requirements

Must Have:

- 10+ years of customer facing experience in a technical consulting, systems engineer, or presales engineering role.

- A track record of success developing and deploying creative technical solutions to business problems for or within large enterprise organizations.

- Understanding of technology and industry issues that impact business units and IT organizations within large enterprise organizations.

- The ability to adapt communication style to suit audiences ranging from individual engineers and developers to senior management at the VP and C-level.

- Excellent oral and written communication skills.

- Experience designing and deploying computing infrastructure solutions that span a variety of technologies (i.e. storage, networking, compute).

- Comfortable navigating through and extracting detail from the sometimes ambiguous requirements provided by customers and prospects.

- A deep passion for technology and a love of learning new things.

- Comfort operating in a fast paced environment that’s constantly evolving and changing.

- Strong critical thinking and communication skills.

- Bachelor’s degree in an Engineering, Science, Information Technology or Business discipline.

Nice to Have:

- One or more relevant industry recognized certifications: i.e. RHCE/A, MCITP, CCNA, VSP, CISSP, ITIL foundations.

- Hands-on experience with cloud computing (IaaS or PaaS) platforms.

Rackspace (NYSE: RAX) a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 5,000 Rackers employed worldwide dedicated to providing customers our premier hosting services. More about the Rackspace Cloud business unit: Do you want to be part of creating the next generation of computing? Rackspace Cloud is the leading innovator in cloud computing, and we are defined by Fanatical Support—not just for our clients, but for our team. Rackers have the freedom to do great work, and the challenge of using their skill and ambition to drive the future of the Web. Rackspace Cloud provides on-demand scalable website, application, and storage hosting. We enable developers and business decision-makers to avoid the hassles and costs of dedicated hardware while offering the infinite scalability of the Cloud.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

#LI-AZ1

#LI-APPLY
Skills
Type of Job(-US Only) exempt

]]>Thu, 09 May 2013 02:59:00 GMThttp://jobs.rackspace.com/job/Chicago-Sales-Engineer-Enterprise-Job-IL-60290/2476396/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/Chicago-Sales-Engineer-Enterprise-Job-IL-60290/2476396/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Senior IT Strategist - Anticipated.5

This details all the information about the job posting. To submit your resume, click on the 'Submit your Resume to this Job' button.

Show Instructions
Job TitleSenior IT Strategist
Category Sales

Requisition Code

Anticipated.5
Location 1. US-CA-San Francisco San Francisco, CA 94107, US
2. CHICAGO, IL, 60601 US
3. DALLAS, TX, 75201 US
4. NEW YORK CITY, NY, 10001 US
5. US-TX-Austin Austin, TX 78753, US
6. US-TX-San Antonio-CSTL San Antonio, TX 78218, US
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

THE OPPORTUNITY:

Rackspace is seeking world class IT Strategist to join our Enterprise Cloud Solutions team. The purpose of this role is to function as a Technical and Industry thought leader. This role will be responsible for working alongside SE Managers, Sales Leaders and Sales Reps to drive technology discussions with high level customer contacts.

The technical demands of the IT Strategist role at Rackspace are significant. Successful candidates will possess hands-on experience with a broad variety of Enterprise computing infrastructure and cloud computing technologies.

JOB REQUIREMENTS:

· Help create strategic plans to grow the Enterprise Cloud Services organization to align with Rackspace Sales needs

· Develop strong, positive relationships with the Rackspace Sales, Marketing, Channel, Service Delivery and Operations Teams

· Facilitate application of lessons learned and best practices across engagements to minimize risk and maximize value to the customer

· Interface with internal teams by working with new product initiatives to ensure completeness and relevance to customer requirements

· Representation as well as speaking opportunities at conferences, industry, and marketing events

· Provide FANATICAL support by driving the value of Rackspace to both potential and existing Rackspace customers and internal sales teams alike

· Mentoring of Sr. Sales Engineers in regards to Sales methodologies and Technical specifications

· Engaged as Rackspace technology and industry resource for key Customers

· Will work closely with Sr. Sales Leaders, Assessment Services, Advisory Services as well as the CTO to build relationships and opportunities with key customers

· Helps translate Rackspace computing vision into solution strategies for customers employed by SEs

· Keeps self and SE team informed about relevant Technology trends

· Coordinates with sales team managers to proactively engage high priority/profile customers as a Industry technology expert

· Expert knowledge of business operations across various industries.

· Expert in various computing technologies.

· Must understand technology and have the background to influence technical thought leadership

· Organization, communications (including presentation skills, diplomacy, and influencing), process thinking, directing work through others, initiative, building relationships and trust, and consensus building.

· Excellent oral and written communication skills.

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 5,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

#LI-CC1

#LI-APPLY

Job Requirements
Skills
Type of Job(-US Only) 0

]]>Thu, 09 May 2013 02:59:00 GMThttp://jobs.rackspace.com/job/San-Francisco-Senior-IT-Strategist-Job-CA-94101/2476395/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/San-Francisco-Senior-IT-Strategist-Job-CA-94101/2476395/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Senior IT Strategist - Anticipated.6

This details all the information about the job posting. To submit your resume, click on the 'Submit your Resume to this Job' button.

Show Instructions
Job TitleSenior IT Strategist
Category Sales

Requisition Code

Anticipated.6
Location 1. NEW YORK CITY, NY, 10001 US
2. CHICAGO, IL, 60601 US
3. DALLAS, TX, 75201 US
4. US-CA-San Francisco San Francisco, CA 94107, US
5. US-TX-Austin Austin, TX 78753, US
6. US-TX-San Antonio-CSTL San Antonio, TX 78218, US
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

THE OPPORTUNITY:

Rackspace is seeking world class IT Strategist to join our Enterprise Cloud Solutions team. The purpose of this role is to function as a Technical and Industry thought leader. This role will be responsible for working alongside SE Managers, Sales Leaders and Sales Reps to drive technology discussions with high level customer contacts.

The technical demands of the IT Strategist role at Rackspace are significant. Successful candidates will possess hands-on experience with a broad variety of Enterprise computing infrastructure and cloud computing technologies.

JOB REQUIREMENTS:

· Help create strategic plans to grow the Enterprise Cloud Services organization to align with Rackspace Sales needs

· Develop strong, positive relationships with the Rackspace Sales, Marketing, Channel, Service Delivery and Operations Teams

· Facilitate application of lessons learned and best practices across engagements to minimize risk and maximize value to the customer

· Interface with internal teams by working with new product initiatives to ensure completeness and relevance to customer requirements

· Representation as well as speaking opportunities at conferences, industry, and marketing events

· Provide FANATICAL support by driving the value of Rackspace to both potential and existing Rackspace customers and internal sales teams alike

· Mentoring of Sr. Sales Engineers in regards to Sales methodologies and Technical specifications

· Engaged as Rackspace technology and industry resource for key Customers

· Will work closely with Sr. Sales Leaders, Assessment Services, Advisory Services as well as the CTO to build relationships and opportunities with key customers

· Helps translate Rackspace computing vision into solution strategies for customers employed by SEs

· Keeps self and SE team informed about relevant Technology trends

· Coordinates with sales team managers to proactively engage high priority/profile customers as a Industry technology expert

· Expert knowledge of business operations across various industries.

· Expert in various computing technologies.

· Must understand technology and have the background to influence technical thought leadership

· Organization, communications (including presentation skills, diplomacy, and influencing), process thinking, directing work through others, initiative, building relationships and trust, and consensus building.

· Excellent oral and written communication skills.

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 5,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

#LI-CC1

#LI-APPLY

Job Requirements
Skills
Type of Job(-US Only) 0

]]>Thu, 09 May 2013 02:59:00 GMThttp://jobs.rackspace.com/job/New-York-City-Senior-IT-Strategist-Job-NY-10001/2476397/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/New-York-City-Senior-IT-Strategist-Job-NY-10001/2476397/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Senior IT Strategist - Anticipated-LA

This details all the information about the job posting. To submit your resume, click on the 'Submit your Resume to this Job' button.

Show Instructions
Job TitleSenior IT Strategist
Category Sales

Requisition Code

Anticipated-LA
Location 1. LOS_ANGELES, CA, 90001 US
2. US-CA-San Francisco San Francisco, CA 94107, US
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

THE OPPORTUNITY:

Rackspace is seeking world class IT Strategist to join our Enterprise Cloud Solutions team. The purpose of this role is to function as a Technical and Industry thought leader. This role will be responsible for working alongside SE Managers, Sales Leaders and Sales Reps to drive technology discussions with high level customer contacts.

The technical demands of the IT Strategist role at Rackspace are significant. Successful candidates will possess hands-on experience with a broad variety of Enterprise computing infrastructure and cloud computing technologies.

JOB REQUIREMENTS:

· Help create strategic plans to grow the Enterprise Cloud Services organization to align with Rackspace Sales needs

· Develop strong, positive relationships with the Rackspace Sales, Marketing, Channel, Service Delivery and Operations Teams

· Facilitate application of lessons learned and best practices across engagements to minimize risk and maximize value to the customer

· Interface with internal teams by working with new product initiatives to ensure completeness and relevance to customer requirements

· Representation as well as speaking opportunities at conferences, industry, and marketing events

· Provide FANATICAL support by driving the value of Rackspace to both potential and existing Rackspace customers and internal sales teams alike

· Mentoring of Sr. Sales Engineers in regards to Sales methodologies and Technical specifications

· Engaged as Rackspace technology and industry resource for key Customers

· Will work closely with Sr. Sales Leaders, Assessment Services, Advisory Services as well as the CTO to build relationships and opportunities with key customers

· Helps translate Rackspace computing vision into solution strategies for customers employed by SEs

· Keeps self and SE team informed about relevant Technology trends

· Coordinates with sales team managers to proactively engage high priority/profile customers as a Industry technology expert

· Expert knowledge of business operations across various industries.

· Expert in various computing technologies.

· Must understand technology and have the background to influence technical thought leadership

· Organization, communications (including presentation skills, diplomacy, and influencing), process thinking, directing work through others, initiative, building relationships and trust, and consensus building.

· Excellent oral and written communication skills.

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 5,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

#LI-CC1

#LI-APPLY

Job Requirements
Skills
Type of Job(-US Only) 0

]]>Wed, 08 May 2013 02:59:00 GMThttp://jobs.rackspace.com/job/Los-Angeles-Senior-IT-Strategist-Job-CA-90001/2537639/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/Los-Angeles-Senior-IT-Strategist-Job-CA-90001/2537639/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Business Development Manager II - US - 20333

This details all the information about the job posting. To submit your resume, click on the 'Submit your Resume to this Job' button.

Show Instructions
Job TitleBusiness Development Manager II - US
Category Marketing/Communications

Requisition Code

20333
Location US-CA-San Francisco San Francisco, CA 94107, US
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

This Business Development Manager manages relationships with the venture capital community, and influences decision making towards utilizing Rackspace Hosting for the VC funded portfolio companies, infrastructure
Responsibilities will include recruiting and engaging target VC,s, driving the necessary strategic business relationships with the VC and their portfolio companies to establish net new business in their portfolios. Business Development Manager will work closely with the Rackspace sales team to drive the day-to-day interactions with the portfolio companies in order to uncover and develop business opportunities. Candidate will also work closely with Rackspace corporate development, cloud strategy, product management and marketing teams on initiatives that drive opportunities in this space.

Candidate will possess a solid business background that enables them to drive an engagement at the CxO/Founder level, as well as a sufficient technical background that enables them to easily interact with software developers and architects. This candidate should also have a demonstrated ability to think strategically and analytically about business, product, and technical challenges, with the ability to build and convey compelling value propositions, and work cross-organizationally to build consensus.

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 5,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

Job Requirements
Skills
Type of Job(-US Only) 0

]]>Fri, 03 May 2013 03:00:00 GMThttp://jobs.rackspace.com/job/San-Francisco-Business-Development-Manager-II-US-Job-CA-94101/2530186/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/San-Francisco-Business-Development-Manager-II-US-Job-CA-94101/2530186/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Cloud Solution Architect - Enterprise - Anticipated.2

This details all the information about the job posting. To submit your resume, click on the 'Submit your Resume to this Job' button.

Show Instructions
Job TitleCloud Solution Architect - Enterprise
Category Sales

Requisition Code

Anticipated.2
Location 1. NEW YORK CITY, NY, 10001 US
2. CHICAGO, IL, 60601 US
3. DALLAS, TX, 75201 US
4. US-CA-San Francisco San Francisco, CA 94107, US
5. US-TX-Austin Austin, TX 78753, US
6. US-TX-San Antonio-CSTL San Antonio, TX 78218, US
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

The Opportunity: Rackspace is seeking world class Cloud Solution Architects (CSAs) to join our Enterprise Technical Sales team. CSAs at Rackspace combine a history of solving business problems through creative technical solutions (solution architect experience) with distributed application expertise to drive the adoption of Rackspace’s OpenStack powered cloud computing platform.

CSAs focus heavily on winning the hearts and minds of engineering and development teams within our largest and most important Enterprise accounts. This is achieved through close, hands-on collaboration with these teams as they build applications on the Rackspace cloud computing platform. Delivering demos, influencing architecture decisions, guiding customers through proof-of-concept deployments, and educating customers about IaaS best practices are a part of everyday life as a CSA.

This is a highly technical, hands-on role. Successful candidates possess first-hand experience with a broad variety of Enterprise computing infrastructure and cloud computing technologies.

Must Have:

- 10+ years of customer facing experience in a technical consulting, solution architect, or presales engineering role.

- 5+ years of design, implementation, or consulting experience with distributed applications.

- Working knowledge of development methodologies and more than one of the following languages:

o .NET

o C++

o Java

o PHP

o Perl

o Python

o Ruby

- A demonstrable mastery of cloud computing (IaaS) concepts and the ability to articulate these concepts to technical and non-technical audiences.

- Hands-on experience building, delivering, and managing cloud IaaS environments using IaaS platforms such as those provided by Rackspace, AWS, HP, Citrix, Eucalyptus, and VMWare.

- A deep passion for technology and a love of learning new things.

- Comfort operating in a fast paced environment that’s constantly evolving and changing.

- Strong critical thinking and communication skills.

- Bachelor’s degree in Computer Science or Mathematics highly desireable.

- Exposure to DevOps situations and technologies such as Chef, Puppet, Cfengine, Zookeeper, Capistrano, etc. Ability to work directly with these technologies in a hands-on manner is highly desirable.

Nice to Have:

- Experience delivering technical presentations to small-to-medium sized technical and non-technical audiences.

- Published articles, whitepapers, and social media content focused on cloud computing, application architecture for the cloud, or cloud computing best practices.

Location: San Antonio; Austin Texas; or Major US metro areas.

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 5,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

#LI-CC1

#LI-APPLY

Job Requirements
Skills
Type of Job(-US Only) 0

]]>Thu, 09 May 2013 02:59:00 GMThttp://jobs.rackspace.com/job/New-York-City-Cloud-Solution-Architect-Enterprise-Job-NY-10001/2476393/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/New-York-City-Cloud-Solution-Architect-Enterprise-Job-NY-10001/2476393/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Manager, Product - US - 20468

This details all the information about the job posting. To submit your resume, click on the 'Submit your Resume to this Job' button.

Show Instructions
Job TitleManager, Product - US
Category Product

Requisition Code

20468
Location 1. US-TX-Austin Austin, TX 78753, US
2. US-TX-San Antonio-CSTL San Antonio, TX 78218, US
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

The Product Manager for Developer Relations defines and executes a strategy for reducing friction among developers using the Rackspace Cloud. This involves increasing Fanatical Support & customer/developer satisfaction via self-service tools, online support, SDK and tools usage, and metrics targeting the growth of our developer base. Leads efforts to research, understand, and articulate developer needs and trends in coordination with other Rackspace product managers. Works with technical leaders to make sure that each SDK or customer-facing project has a strong strategy, supporting tactical plan, and that we execute effectively for driving product improvements in an open-source environment. Orchestrates strategic planning and practical problem solving across many teams including Product Management, Product Marketing, Development, Engineering, Operations, and Support. Manages and builds the developer engagement SDK/tools portfolio. Works closely with Community Managers to ensure that our developer customers are engaged, happy, and pleased to be working with Rackspace.

Responsibilities

- Overall product management for the Rackspace Developer Relations Group (DRG).
- Works with business development, community management, and other resources to drive developer engagement and product usage
- Defines metrics for measuring the success of our developer engagement efforts and for understanding the ROI to the business
- Provide strategic leadership and tactical delivery on projects while collaborating with sales, support, operations, and customers.
- Prioritizes requirements across SDKs and developer tools.
- Understands business goals and ensure they are met; build and manage product line goals.
- Independently resolve issues.
- Work with Director of Products and make large contribution to product line strategy as well as individual products.
- Ability to manage multiple projects simultaneously.
- Contributes to or leads cross-functional Rackspace initiatives as needed.

The ideal candidate will have:

- Experience as a software developer and an understanding of methods of engaging open-source developers
- Extensive understanding of business as it relates to developer outreach and engagement.
- Expert knowledge of product development life cycle (relevant experience in all phases).
- Typically a minimum of 4+ years related experience (technology and product management).
- BA in computer science or engineering
- Additional experience may be substituted for education.
- Previous management/leadership experience required.
- Proven ability to manage portfolio of products.

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 5,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

Job Requirements
Skills
Type of Job(-US Only) 0

]]>Tue, 30 Apr 2013 00:00:00 GMThttp://jobs.rackspace.com/job/Austin-Manager%2C-Product-US-Job-TX-73301/2574160/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/Austin-Manager%2C-Product-US-Job-TX-73301/2574160/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Enterprise Field Sales Executive - US - 20040

This details all the information about the job posting. To submit your resume, click on the 'Submit your Resume to this Job' button.

Show Instructions
Job TitleEnterprise Field Sales Executive - US
Category Sales

Requisition Code

20040
Location 1. BOSTON, MA, 02101 US
2. US-TX-Austin Austin, TX 78753, US
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

PRIMARY RESPONSIBILITY: The Rackspace Private Cloud Solution Sales Professional (SSP) will be chartered with engaging potential OpenStack customers by partnering with Rackspace Sales reps, technology partners, and general dissemination of OpenStack/Rackspace Cloud Builders product information to increase OpenStack deployments.

Daily activities include responding to sales enquiries, developing qualified leads through joint out bounding activities with your associated teams, and closing complex OpenStack opportunities, potentially involving multiple vendors.

Job Requirements

KNOWLEDGE/SKILLS/ABILITY: Strong presentation, written and verbal communication skills. Goal oriented with superior work ethic. Possesses superior follow up skills with the ability to respond under pressure.Strong organizational skills are required with documented success in maintaining revenue generating business relationships. Must be able to develop and manage business relationships of various temperaments, talents and convictions. Experience essential in all facets of sales: lead generation, follow up, pipeline management, training, and closing skills.

JOB COMPLEXITY: Structure presentations, offerings, proposals, with comprehensive business case development and contract negotiations to win OpenStack deployments. Ability to proactively generate sales with existing or new opportunities or as well as, organize and deliver internal evangelism activities for peer sales professionals.

Must have a long and demonstrated history of successful quota retirement, and ability to effectively maintain and expand business relationships through email, phone, and face to face contact. Expected to meet and exceed monthly sales target.

Responsible for full sales cycle from demand generation through deployment. Must be able to generate and qualify customer leads. Must have experience selling and maintaining strategic accounts. Must be able to demonstrate control over the opportunity pipeline through forecast accuracy.

SUPERVISION: Must have individual drive as majority of team and management may be dispersed to different office locations or traveling to customer/prospect locations.

EXPERIENCE/EDUCATION: Bachelor's degree in business, sales, or marketing. Advanced degree required plus 2-3 years relevant experience following business school. Six or more years of total work experience. Business and customer relationship management background in a technical services industry preferred. Demonstrated success exceeding new business quota with high volume, transactional environments. Channel sales experience a plus.

TRAVEL REQUIREMENTS: Intermediate travel of 25% - 30% at steady state, with occasional spikes of 50% or more may be necessary.

Job Requirements

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 5,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

#LI-CC1

#LI-APPLY

Job Requirements
Skills
Type of Job(-US Only) 0

]]>Wed, 24 Apr 2013 03:00:00 GMThttp://jobs.rackspace.com/job/Boston-Enterprise-Field-Sales-Executive-US-Job-MA-02108/2506484/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/Boston-Enterprise-Field-Sales-Executive-US-Job-MA-02108/2506484/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Enterprise Field Sales Executive - US - 20042

This details all the information about the job posting. To submit your resume, click on the 'Submit your Resume to this Job' button.

Show Instructions
Job TitleEnterprise Field Sales Executive - US
Category Sales

Requisition Code

20042
Location US-CA-San Francisco San Francisco, CA 94107, US
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

PRIMARY RESPONSIBILITY: The Rackspace Private Cloud Solution Sales Professional (SSP) will be chartered with engaging potential OpenStack customers by partnering with Rackspace Sales reps, technology partners, and general dissemination of OpenStack/Rackspace Cloud Builders product information to increase OpenStack deployments.

Daily activities include responding to sales enquiries, developing qualified leads through joint out bounding activities with your associated teams, and closing complex OpenStack opportunities, potentially involving multiple vendors.

Job Requirements

KNOWLEDGE/SKILLS/ABILITY: Strong presentation, written and verbal communication skills. Goal oriented with superior work ethic. Possesses superior follow up skills with the ability to respond under pressure.Strong organizational skills are required with documented success in maintaining revenue generating business relationships. Must be able to develop and manage business relationships of various temperaments, talents and convictions. Experience essential in all facets of sales: lead generation, follow up, pipeline management, training, and closing skills.

JOB COMPLEXITY: Structure presentations, offerings, proposals, with comprehensive business case development and contract negotiations to win OpenStack deployments. Ability to proactively generate sales with existing or new opportunities or as well as, organize and deliver internal evangelism activities for peer sales professionals.

Must have a long and demonstrated history of successful quota retirement, and ability to effectively maintain and expand business relationships through email, phone, and face to face contact. Expected to meet and exceed monthly sales target.

Responsible for full sales cycle from demand generation through deployment. Must be able to generate and qualify customer leads. Must have experience selling and maintaining strategic accounts. Must be able to demonstrate control over the opportunity pipeline through forecast accuracy.

SUPERVISION: Must have individual drive as majority of team and management may be dispersed to different office locations or traveling to customer/prospect locations.

EXPERIENCE/EDUCATION: Bachelor's degree in business, sales, or marketing. Advanced degree required plus 2-3 years relevant experience following business school. Six or more years of total work experience. Business and customer relationship management background in a technical services industry preferred. Demonstrated success exceeding new business quota with high volume, transactional environments. Channel sales experience a plus.

TRAVEL REQUIREMENTS: Intermediate travel of 25% - 30% at steady state, with occasional spikes of 50% or more may be necessary.

Job Requirements

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 5,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

#LI-CC1

#LI-APPLY
Skills
Type of Job(-US Only) 0

]]>Wed, 24 Apr 2013 03:00:00 GMThttp://jobs.rackspace.com/job/San-Francisco-Enterprise-Field-Sales-Executive-US-Job-CA-94101/2506485/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/San-Francisco-Enterprise-Field-Sales-Executive-US-Job-CA-94101/2506485/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Transformation Consultant - UK - 20411

This details all the information about the job posting. To submit your resume, click on the 'Submit your Resume to this Job' button.

Show Instructions
Job TitleTransformation Consultant - UK
Category Sales

Requisition Code

20411
Location UK - Hayes - Hyde Park Hayes Hayes, UK
Education Technical/Specialised Training
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

JOB DESCRIPTION:

Rackspace is seeking a Systems Engineer to serve as a recognized subject matter expert, enabler, and hands-on problem solver with deep expertise in operating systems, software tools, monitoring, & infrastructure to support enterprise customers requiring consulting for infrastructure consolidation, transformation, and optimisation.

JOB REQUIREMENTS:

- Assist in facilitation of group white-boarding sessions to articulate Rackspace solutions, transformation methodology, functional separation of customer applications, and development of business case value with financial calculations such as TCO and ROI.
- Aligns and regularly communicates with Project Manager and extended teams during presales and project delivery to ensure timely delivery and awareness of potential problems or risk requiring resolution or mitigation.
- Prepares and develops statements of work inclusive of overview, scope, duration, deliverables, resources, terms and conditions, assumptions, and pricing.
- Installation, configuration, provisioning, maintaining, & monitoring of servers, storage, networking, and software tools for data collection and analysis.
- Provides input and develops statements of work inclusive of overview, scope, duration, deliverables, resources, terms and conditions, assumptions, and pricing.
- Provides input into customer deliverables such as asset inventory, infrastructure snapshot, capacity & performance analysis, consolidation scenarios, application inventory & snapshot, business impact analysis, architecture feasibility analysis, data classification, integration & dependency mapping, consumption & demand analysis, application risk & complexity profile, target platform & service level mapping, migration methodology, schedule & resource planning, target solution design, and executive summary.
- Perpetually seek to improve and refine the Rackspace Professional Services methodology, customer deliverables, reporting and engagement process.
- Build and maintain a network of cross-functional technical resources within Rackspace and across any relative partnerships to allow for higher productivity, increased business, and rapid resolution of problems and escalations.
- Ability to travel as required.

Job Requirements

PERSON SPECIFICATION:

- 5-8 years managed services, technical support, consulting, and/or application development experience preferred.
- Working knowledge of data centre operations, capacity, utilisation, disaster recovery, and migration & consolidation and best practices.
- Reasonable awareness of all areas of business operations.
- Practical infrastructure experience such as virtualisation technologies, operating systems, platform migration, data management, networking, facilities, and operational facilities.
- Practical knowledge of application architecture such as client/server, n-tier, SOA, etc.
- Experience with common as-a-Service offerings with various service providers across various solution stacks (infrastructure, platform, software).
- Reasonable knowledge of IT Service Management and Service Delivery, ITIL certification preferred.
- Able to resolve problems in a timely manner.
- Ability to communicate technical info and ideas so others will understand.
- Ability to make appropriate decisions considering the relative costs and benefits of potential actions.
- Proven ability to organize and execute projects in a consistent, repeatable and reliable manner
- Strong organizational and cross-team communication skills
- Ability to adapt to a rapidly changing environment
- Provide FANATICAL support by driving the value of Rackspace to both potential and existing Rackspace customers and internal sales teams alike.

KEY PERFORMANCE INDICATORS & OBJECTIVES:

· High NPS scores on transformation service delivery

· 360 degree feedback from peers & sales

o High utilisation & engagement with sales

o Quality of service on solution design

o Effectiveness in the field

· Interaction and contribution to extended peers and cross-functional teams

MAIN CONTACTS (external/internal):

· Director of Technical Services – weekly basis

· Head of Professional Services – daily basis

· Team Lead / Lead Consultant – daily basis

· Core Sales Teams – daily basis

· Immediate and extended teams – daily basis

· Enterprise customers – daily basis

· Rackers – daily Basis

· Peer Management team – daily basis

#LI-RC1

#apply
Skills
Type of Job(-US Only) 0

]]>Fri, 17 May 2013 03:00:00 GMThttp://jobs.rackspace.com/job/Hayes-Transformation-Consultant-UK-Job/2554296/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/Hayes-Transformation-Consultant-UK-Job/2554296/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Enterprise Strategic Account Executive - SAE-LA

This details all the information about the job posting. To submit your resume, click on the 'Submit your Resume to this Job' button.

Show Instructions
Job TitleEnterprise Strategic Account Executive
Category Sales

Requisition Code

SAE-LA
Location LOS ANGELES, CA, 90001 US
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

Our Enterprise Services division is currently seeking a Strategic Account Executive for our F1000 team. The Strategic Account Executive is responsible for managing the relationship and support model for our large, strategic accounts to provide a higher level of strategy, business management and support leadership in order to enable rapid growth and long-term relationships with our largest, most complex customers.

Responsibilities:
·Functions as the “general manager” for a large strategic growth account, or small set of accounts.
·Responsible for the overall customer relationship, including: strategic planning, revenue growth targets, support delivery, financial management and all operations necessary to profitably retain, grow and service the customer.
·The “SAE” must have the experience and business savvy necessary to interact directly with CTO, CIO, VP and other senior roles within the customer organization.
·Success for the SAE would result when he/she is deemed the “trusted advisor” to his/her senior counterparts in the customer organization. Essentially, the SAE would own the relationship and P&L for the account(s) and be the decision maker for all activities related to the account.
·The direct support resources necessary for the “core team” that manages the relationship and frontline support for the account would report directly or indirectly to the SAE (account manager(s) aligned to different pieces of the business, lead tech(s), account coordinator(s), and other direct support and administrative resources).
·The SAE would be a consumer of other leveraged service delivery resources from across Rackspace.

Job Requirements

The most competitive candidate will have the following:

·Broad knowledge of strategic customer relationship management within the technology services field with strong leadership skills.
·Excellent strategic planning, financial management, communication, and presentation skills.
·Expert knowledge of Rackspace products and services
·Bachelor's degree in business, sales, or marketing required.
·Six or more years of total work experience and at least one year of leadership responsibility required.

·Business and customer relationship management background in a technical services industry preferred.

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 5,000 Rackers employed worldwide dedicated to providing customers our premier hosting and cloud computing services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

#LI-CC1

#LI-APPLY
Skills
Type of Job(-US Only) 0

]]>Fri, 03 May 2013 03:00:00 GMThttp://jobs.rackspace.com/job/Los-Angeles-Enterprise-Strategic-Account-Executive-Job-CA-90001/2530182/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/Los-Angeles-Enterprise-Strategic-Account-Executive-Job-CA-90001/2530182/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Enterprise Strategic Account Executive - SAE-CHI

This details all the information about the job posting. To submit your resume, click on the 'Submit your Resume to this Job' button.

Show Instructions
Job TitleEnterprise Strategic Account Executive
Category Sales

Requisition Code

SAE-CHI
Location CHICAGO, IL, 60601 US
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

Our Enterprise Services division is currently seeking a Strategic Account Executive for our F1000 team. The Strategic Account Executive is responsible for managing the relationship and support model for our large, strategic accounts to provide a higher level of strategy, business management and support leadership in order to enable rapid growth and long-term relationships with our largest, most complex customers.

Responsibilities:
·Functions as the “general manager” for a large strategic growth account, or small set of accounts.
·Responsible for the overall customer relationship, including: strategic planning, revenue growth targets, support delivery, financial management and all operations necessary to profitably retain, grow and service the customer.
·The “SAE” must have the experience and business savvy necessary to interact directly with CTO, CIO, VP and other senior roles within the customer organization.
·Success for the SAE would result when he/she is deemed the “trusted advisor” to his/her senior counterparts in the customer organization. Essentially, the SAE would own the relationship and P&L for the account(s) and be the decision maker for all activities related to the account.
·The direct support resources necessary for the “core team” that manages the relationship and frontline support for the account would report directly or indirectly to the SAE (account manager(s) aligned to different pieces of the business, lead tech(s), account coordinator(s), and other direct support and administrative resources).
·The SAE would be a consumer of other leveraged service delivery resources from across Rackspace.

Job Requirements

The most competitive candidate will have the following:

·Broad knowledge of strategic customer relationship management within the technology services field with strong leadership skills.
·Excellent strategic planning, financial management, communication, and presentation skills.
·Expert knowledge of Rackspace products and services
·Bachelor's degree in business, sales, or marketing required.
·Six or more years of total work experience and at least one year of leadership responsibility required.

·Business and customer relationship management background in a technical services industry preferred.

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 5,000 Rackers employed worldwide dedicated to providing customers our premier hosting and cloud computing services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

#LI-CC1

#LI-APPLY
Skills
Type of Job(-US Only) 0

]]>Fri, 03 May 2013 03:00:00 GMThttp://jobs.rackspace.com/job/Chicago-Enterprise-Strategic-Account-Executive-Job-IL-60290/2530183/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/Chicago-Enterprise-Strategic-Account-Executive-Job-IL-60290/2530183/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Sr. Product Marketing Manager- Mobile Cloud - PMM- Mobile

This details all the information about the job posting. To submit your resume, click on the 'Submit your Resume to this Job' button.

Show Instructions
Job TitleSr. Product Marketing Manager- Mobile Cloud
Category Marketing/Communications

Requisition Code

PMM- Mobile
Location 1. US-TX-San Antonio-CSTL San Antonio, TX 78218, US
2. US-TX-Austin Austin, TX 78753, US
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

JOB TITLE: Sr. Product Marketing Manager- Mobile Cloud

Do you love cloud? Are you fascinated and opinionated about the future of Mobile? Want to help shape it? We're looking for a great marketer who is excited to create and enhance the next generation of Mobile & Cloud computing.

Mobile is a startup initiative within Rackspace and this role is for someone with entrepreneurial spirit.

- Drive the adoption of Rackspace Mobile Cloud products
- Own and drive the marketing launch of new product releases
- Gather and synthesize customer and prospects feedback to inform product roadmap and messaging
- Evangelize the power of Mobile + Cloud capabilities to the world, including developers and C-suite
- Synthesize functionality and features into core product marketing messages
- Ensure that mobile cloud products positioning is incorporated in our outbound communication
- Create sales tools that help the sales teams across all phases of the sales cycle

Job Requirements

KNOWLEDGE/SKILLS/ABILITY:

- 3+ years experience in outbound product marketing in a high tech company
- Experience bringing high-tech products to market on a global scale, preferably for Mobile
- Experience with marketing products and apps for Android, iOS, iPad, iPhone platform and devices
- BS degree, MBA preferred.
- 3-5 years of experience in Product Marketing.
- Prior Mobile experience required.

EXPERIENCE/EDUCATION: Experience assisting product marketing managers with product planning or strategic planning at high-tech companies. Experience assisting in bringing high-tech products to market on a global scale. Cloud Hosting, Managed Hosting or SaaS experience, a plus. Bachelor's degree in business, engineering, or marketing. MBA, a plus. Typically requires a minimum of 6 to 10 years of experience in a product marketing, product planning, or related role.

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 5,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.
Skills
Type of Job(-US Only) 0

]]>Fri, 17 May 2013 03:00:00 GMThttp://jobs.rackspace.com/job/San-Antonio-Product-Marketing-Manager-Mobile-Cloud-Job-TX-78201/2554301/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/San-Antonio-Product-Marketing-Manager-Mobile-Cloud-Job-TX-78201/2554301/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Sales Engineer - Enterprise - Anticipated.3

This details all the information about the job posting. To submit your resume, click on the 'Submit your Resume to this Job' button.

Show Instructions
Job TitleSales Engineer - Enterprise
Category Sales

Requisition Code

Anticipated.3
Location US-CA-San Francisco San Francisco, CA 94107, US
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

We are rapidly growing in the Enterprise space and are looking for field based Senior Sales Engineers who will provide engineering input to the new business & current customer teams to ensure they provide solutions that suit the defined technical, service and budgetary requirements. Assist the Enterprise Field Sales Executives and Strategic Account Executives in qualifying and addressing both prospect and customer technical requirements.

Responsibilities:

- Exemplifies mastery of all areas of IT service management and business operations.
- Works to customize highly complex configurations and associate services working with sales personnel in response to customer needs with minimal to no supervision.
- Present advanced technical concepts in a clear manner to customers through demonstrations, technical review, and proposal presentations.
- Collaborates with sales teams and peers to determine best product and services fit accomplished via conference calls, site visits, and email correspondence.
- Provides training and mentoring to sales representatives and other engineers during initial peer onboarding.
- Works with operational staff as it relates to initiatives that affect the Sales Engineering Team.
- Interfaces with internal teams by working with new product initiatives to ensure completeness and relevance to customer requirements.
- Participation in after-hours customer escalations as needed.
- Representation at conferences, industry, and marketing events as needed.
- Moderate travel will be required.
- Provides FANATICAL support by listening to the customer first, establishing strong relationships with both customers and sales teams, demonstrating technical credibility, and making the transformation to a Rackspace cloud/managed solution as seamless as possible.

Job Requirements

- A minimum of 10-12 years of system administration, technical support and/or technical pre-sales experience required.
- BSCS/BSEE or equivalent work experience is required.
- Any relevant industry training and/or certifications including but not limited to virtualization (e.g. VMware, Citrix, Xen), operating systems (e.g. Microsoft, Linux), server and storage platforms (e.g. NetApp, EMC, Dell) and network devices (e.g. F5, Cisco, Brocade) is preferred.
- Applied understanding of enterprise servers, appliances, and related subsystems such as x86 architectures, compute power, memory, I/O, and disk.
- Mastery of networking protocols, standards, and hardware such as IPv4, IPv6, TCP/IP, HTTP, DHCP, DNS, SNMP, SMTP, 1/10Gb Ethernet, FCoE, iSCSI, load balancers, firewalls, log management, IDS, and proxies.
- Experience with relational databases and applications (e.g. Exchange, Oracle, MS SQL, MySQL, SharePoint).
- Mastery of front end web technologies related to eCommerce, rich media, content management as well as web development platforms including J2EE, Java servlets, JavaScript, XML/XSLT/XHTML/HTML, ASP, C#, CGI, Ajax, Python, Perl, Microsoft .NET, shell scripting, and web services.
- Strong knowledge of content delivery and WAN acceleration technologies and techniques.
- Practical understanding of compliance measures such as PCI, FISMA, SOX, and HIPAA.
- Familiarity with security (e.g. CISSP, GSEC) and process (e.g. PMP, ITIL).
- Expert working experience with various storage protocol technologies, vendors, and principles such as disaster recovery, high availability, replication, optimization, snapshots, backups, etc.
- Able to demonstrate strong analytical capabilities and technical knowledge by providing innovative yet supportable solutions.
- Excellent written and presentation communication skills with the capacity to articulate complex technical topics to varying customer audiences (administrators to executives).
- Strong attention to detail with the ability to effectively manage multiple opportunities.
- Ability to deal with ambiguity by making the appropriate decisions considering the relative costs and benefits of potential actions.
- Proficiency to successfully work and promote inclusiveness in small groups with strong follow through techniques.
- Strong consultative selling acumen with demonstrated success in prior roles.

Rackspace (NYSE: RAX) a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 4,600 Rackers employed worldwide dedicated to providing customers our premier hosting services. More about the Rackspace Cloud business unit: Do you want to be part of creating the next generation of computing? Rackspace Cloud is the leading innovator in cloud computing, and we are defined by Fanatical Support—not just for our clients, but for our team. Rackers have the freedom to do great work, and the challenge of using their skill and ambition to drive the future of the Web. Rackspace Cloud provides on-demand scalable website, application, and storage hosting. We enable developers and business decision-makers to avoid the hassles and costs of dedicated hardware while offering the infinite scalability of the Cloud.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

#LI-CC1

#LI-APPLY
Skills
Type of Job(-US Only) exempt

]]>Thu, 09 May 2013 02:59:00 GMThttp://jobs.rackspace.com/job/San-Francisco-Sales-Engineer-Enterprise-Job-CA-94101/2476394/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/San-Francisco-Sales-Engineer-Enterprise-Job-CA-94101/2476394/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Bid Knowledge Manager - UK - 20725

This details all the information about the job posting. To submit your resume, click on the 'Submit your Resume to this Job' button.

Show Instructions
Job TitleBid Knowledge Manager - UK
Category Sales

Requisition Code

20725
Location UK - Hayes - Hyde Park Hayes Hayes, UK
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

JOB DESCRIPTION:

The Knowledge Base Manager is responsible for cultivating, creating and providing specialist Bid content and proactive proposal support to the Rackspace bid, sales and service community to maximise the profitable growth from enterprise scale customers and new product introduction.

He/She will create a Rackspace Centre of Excellence in creating, re-purposing and managing Rackspace-specific technical, business and procedural content, for use in the creation of sales enablement tool kits to RFP /ITT responses.

The Rackspace Centre of Excellence for bids will also support procedural improvement initiatives and Deal Centre operational and service improvements

JOB REQUIREMENTS:

Key Accountabilities:

Responsible for maintaining and expanding a database of pre-written content to improve proposal quality and proposal / sales team productivity. Responsible for defining and optimising the database structure and record management system. Responsible for maintaining database accessibility and data integrity.

Key Performance Indicators

Team-based win and down selection ratios. Set deadlines and project milestones met.

ROLE DIMENSIONS:

The role will be responsible for structuring, managing, leading and driving high quality bid content. Articulate and emphasize clear Rackspace positioning themes and narratives, resulting in a high win ratio.

This role requires management of this content mainly through the Qvidian tool set and will have direct reporting lines into the Deal Centre Manager.

Job Requirements

Experience

Business based and/or commercially focused degree

APMP Foundation or Practitioner.

Highly literate in English with strong copy editing skills

Min 3-4 years Sales and bid strategy experience.

Highly Customer focused in vision

Keen project management and time management skills

Highly skilled in MS office applications especially Word, Excel, PPT, Visio & project

Ability to identify and work with relevant subject matter experts (SME) within the business who are owners of the pre-written content.

Motivate and manage SME’s to ensure commitment to updating content on a pre-agreed cycle.

Confident in dissecting received RFPs and identifying frequently asked questions that need to be answered in a knowledge base.

Experienced in Qvidian use and administration

Core Responsibilities

- Design and own the architecture for the overall knowledge base implementation.

- Assimilate information extracted from SMEs and re-write it into a defined style, ensuing that it is clearly articulated and easy to integrate into proposals.

- Ensure legal and operational compliance of database information.

- Work with graphics designers as required, maintaining a strong graphics database.

- Schedule regular reviews of the knowledge base to identify areas that need to be updated / expanded.

- Review the structure of the knowledge base on a regular basis, to ensure that it reflects the needs of the business.

- Ensure that support contracts are in place for any business critical applications that the database relies upon.

- Provide regular training to users of the knowledge base and gather feedback on a regular basis.
Skills
Type of Job(-US Only) 0

]]>Mon, 06 May 2013 00:00:00 GMThttp://jobs.rackspace.com/job/Hayes-Bid-Knowledge-Manager-UK-Job/2582760/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/Hayes-Bid-Knowledge-Manager-UK-Job/2582760/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Transformation Consultant, Enterprise Sales - A-TransConsult

This details all the information about the job posting. To submit your resume, click on the 'Submit your Resume to this Job' button.

Show Instructions
Job TitleTransformation Consultant, Enterprise Sales
Category Sales

Requisition Code

A-TransConsult
Location 1. US-TX-San Antonio-CSTL San Antonio, TX 78218, US
2. CHICAGO, IL, 60601 US
3. DALLAS, TX, 75201 US
4. NEW YORK CITY, NY, 10001 US
5. US-CA-San Francisco San Francisco, CA 94107, US
6. US-TX-Austin Austin, TX 78753, US
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

Rackspace is seeking an experienced consultant for our Enterprise Cloud Solutions team. This Transformation Consultant role will deliver and develop Rackspace IT transformation consulting services.

Responsibilities include:

- Serves customers through the assessment, planning, execution, implementation and governance around migration of existing application portfolios into Rackspace's Open Cloud.
- Understands complex IT and business problems and applies technology and product portfolio knowledge to solve customer problems in a consultative manner.
- Articulates the advantages of infrastructure optimization and technology solutions as well as the competitive advantage and ROI achieved through various alternatives.
- Leads the consultation for re-architecting legacy applications running on existing Data Centers into modern cloud architecture's applications that can take advantage of the Open Cloud.
- Conducts on-site discovery workshops for application profiling and deep-dive application assessments.
- Performs off-site analysis of data using a combination of off-the-shelf and home-grown toolsets. Leads pre-engagement data collection. Interprets data generated from tools/discovery workshops and generates recommendations based upon industry experience and alignment with Rackspace strategic imperatives.
- Develops services including collateral and IP within the Cloud Transition and Transformation space for existing and new customers. Documents key internal deliverables including (but not limited to): service manuals, delivery templates, questionnaires, analysis tools, and process charts. Provides input for pre-sales and marketing initiatives. Leads knowledge transfer and marketing to internal sales and solutions engineering teams.

Learn more about the team: http://rackertalent.com/ecs/

Job Requirements

JOB REQUIREMENTS:

· Bachelor’s Degree and 12-15 yrs industry experience, with a significant portion in a customer facing consulting role within the Enterprise applications and/or infrastructure domains required.

· Working exposure to a wide range of IT environments, industry sectors & technology stacks required. Experience performing datacenter or application migration/transformation projects.

· Experience presenting routinely at C-level. High school diploma or equivalent required.

· Deep understanding of enterprise application architecture patterns, integration mechanisms, middleware, messaging/database platforms.

· Knowledge of IT Service Management tools, such as BSM tools, ISM tools, CMDB, dependency mapping tools such as ADDM, TADM, CCA etc.

· Working knowledge of modern software design and development methodologies (Agile, SCRUM, XP, etc.).

· Understanding of the theory and application of Project Management principles (PMI, PRINCE2). Knowledge/SME in cloud computing. Knowledge of ITIL/ITSM.

· Ability to performs Business Process Analysis/Design utilizing appropriate methodology for the customer.

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 5,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

#LI-CC1

#LI-APPLY
Skills
Type of Job(-US Only) 0

]]>Mon, 13 May 2013 02:59:00 GMThttp://jobs.rackspace.com/job/San-Antonio-Transformation-Consultant-Job-TX-78201/2484769/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/San-Antonio-Transformation-Consultant-Job-TX-78201/2484769/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Senior Transformation Consultant - US - 20867

This details all the information about the job posting. To submit your resume, click on the 'Submit your Resume to this Job' button.

Show Instructions
Job TitleSenior Transformation Consultant - US
Category Sales

Requisition Code

20867
Location US-Work from Home San Antonio, TX 78218, US
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

JOB TITLE: Senior Transformation Consultant (205263)

FLSA STATUS: Exempt

PRIMARY RESPONSIBILITY: Responsible for the delivery and development of Rackspace IT transformation consulting services. Serves customers through the assessment, planning, execution, implementation and governance around migration of existing application portfolios into Rackspace's Open Cloud. Understands complex IT and business problems and applies technology and product portfolio knowledge to solve customer problems in a consultative manner. Articulates the advantages of infrastructure optimization and technology solutions as well as the competitive advantage and ROI achieved through various alternatives.

KNOWLEDGE/SKILLS/ABILITY: Deep understanding of enterprise application architecture patterns, integration mechanisms, middleware, messaging/database platforms. Meticulous documentation skills, with proven ability to generate detailed written reports and supporting charts/graphics. Mastery of Excel, Word, PowerPoint, Visio. Knowledge of IT Service Management tools, such as BSM tools, ISM tools, CMDB, dependency mapping tools such as ADDM, TADM, CCA etc. Working knowledge of modern software design and development methodologies (Agile, SCRUM, XP, etc.). Understanding of the theory and application of Project Management principles (PMI, PRINCE2). Knowledge/SME in cloud computing. Knowledge of ITIL/ITSM. Ability to performs Business Process Analysis/Design utilizing appropriate methodology for the customer. Excellent communication skills; written, verbal and presentation. Advanced presentation skills to all levels of client organization from C level down to technical team members. Able to persuade at C levels of customer organizations.

JOB COMPLEXITY: Leads the consultation for re-architecting legacy applications running on existing Data Centers into modern cloud architecture's applications that can take advantage of the Open Cloud. Conducts on-site discovery workshops for application profiling and deep-dive application assessments. Performs off-site analysis of data using a combination of off-the-shelf and home-grown toolsets. Leads pre-engagement data collection. Interprets data generated from tools/discovery workshops and generates recommendations based upon industry experience and alignment with Rackspace strategic imperatives. Documents discovery and analysis data into a comprehensive customer facing reports; creates diagrams using Visio. Presents final report to customers, including C-Level executives. Acts in a supporting role during solution design, migration planning and execution phases of transformation projects. Leads pre-sales activities including pitching of service to customers, generation of pricing models and SOW documents. Collaborates with Project Manager to lead project kick-off meetings. Works as a member of a team to develop Rackspace,s IT Transformation Consulting service offerings. Develops services including collateral and IP within the Cloud Transition and Transformation space for existing and new customers. Documents key internal deliverables including (but not limited to): service manuals, delivery templates, questionnaires, analysis tools, and process charts. Provides input for pre-sales and marketing initiatives. Leads knowledge transfer and marketing to internal sales and solutions engineering teams.

SUPERVISION: Operates independently with latitude for independent judgment. Mentors lower level team members.

EXPERIENCE/EDUCATION: Bachelor,s Degree and 12-15 yrs industry experience, with a significant portion in a customer facing consulting role within the Enterprise applications and/or infrastructure domains required. Working exposure to a wide range of IT environments, industry sectors & technology stacks required. Experience performing datacenter or application migration/transformation projects. Experience presenting routinely at C-level. High school diploma or equivalent required.

PHYSICAL DEMANDS: General office environment. May require long periods sitting and viewing a computer monitor. Moderate levels of stress may occur at times. No special physical demands required. Domestic and international travel required: up to 50%.

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 5,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

#LI-AM2

Job Requirements
Skills
Type of Job(-US Only) 0

]]>Thu, 16 May 2013 00:00:00 GMThttp://jobs.rackspace.com/job/San-Antonio-Senior-Transformation-Consultant-US-Job-TX-78201/2601945/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.rackspace.com/job/San-Antonio-Senior-Transformation-Consultant-US-Job-TX-78201/2601945/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS